@Killa:
The fact that they would hire such awful and ### managers, is a reflection on the company.
And my friend who worked there said that at one point, she worked 7 days in a row, 8 hours a day and didn't get paid overtime.
No, they don't sell it, they just give it to their vendor partners. They tell you that Men's Warehouse is a vendor partner.
All you have to do is call them and say that you want to be removed from their vendor call and email list. You don't need to freak out.
You're a psycho! Why on earth would you even give a flying ### if someone didn't "acknowledge" you when they picked up a broken hand mirror? Why the ### would you care if she didn't look at you when she picked it up, why the ### does that even matter?
And her comment about not wanting you to be embarrassed had NOTHING to do with the four-year-old.
You're also ### about how the other CUSTOMERS looked at you in the store? Lady, stop being such a ###ing egocentric! No one cares about you! The store associate didn't do anything to warrant her apologizing to you, and I'm sorry that you feel that every single ###ing person has to dote on you or else they hurt your feelings.
Of course she can't give out an employees last name? Duh? And what on earth were you going to complain about? That the store associate didn't look at you when she picked up bits of broken glass? That she didn't dote on you and kiss your ### and ask you if you were OK?
There was ZERO "injustices" done to you. Zero. You're just a psycho and I feel so sorry that that store had to deal with your crazy ###. They're LUCKY they don't have to deal with your psychotic ### anymore! And you're seriously going to refuse to be in the wedding? That's so ###ing selfish of you. And I still have no idea what you wanted the manager and associate to apologize for.
Congratulations, you're a horrible, horrible human being and there is a special place in hell reserved for you.
customerservice@dbi.com
Seriously folks, a slip of paper is mailed to you with the receipt in your package that tells you how to return items online.
That's ### that they would flat-out REFUSE to serve you if you say two consultants were available. David's Bridal stores ALWAYS take walk-ins, especially if consultants are available. I call ###. I know you're exaggerating.
lol that's UPS's problem. David's Bridal is not going to issue a refund because UPS follows company policy.
In the future, you can always call UPS or leave a note requesting that they not leave packages unattended and to leave a drop-off slip.
That does sound very rude, but why didn't you ask for a manager or ask to be paired with another consultant if they were not busy? I just find it really odd that she told you to make another appointment and come back later, when your sister was ready to buy a gown, because the consultants work on commission. That's very bizarre, and i can tell you, that's not at all like that at my store. We've had brides in there for almost 5 hours before, and we never told them to come back at another time (unless it was super duper busy and they were just trying to decide between two gowns, and then we use it as a selling tactic, like "Go to lunch [or dinner], think about it, and come back."). Consultants want the sale, and they want their brides to walk away happy.
You know, you had a choice to go there, and you also had a choice to take it further up the chain than you did.
Why didn't you simply ask for the customer service person and get some free s*** like most disgruntled brides do? And what on earth are you going to sue them for? You chose to have "mental anguish" because you're an anal retentive b****.
So you're basically ### about them, saying they had extremely poor customer service, because your lazy fat ### waited until the last minute.
None of this is their fault, and all of the blame lies on you. It also sounds like you were very stubborn in the store and I know there was more to this story than you want to say.
i'm sorry but they would NEVER tell a customer they weren't allowed to make a purchase... she definitely misunderstood. Maybe they told her she wouldn't get a discount, but never would they tell her she couldn't purchase a jacket or shawl, unless it was a matter of it not being able to get in on time for the wedding.
@NEntwistle79
I never got an orientation book. The woman (or rather, girl) who conducted our orientation was 15 minutes late and forgot them. Why should I be on time if she wasn't?
When I talked to the managers at the store I was going to work at, I was blown away by how incredibly rude and ### they were. Just disgustingly rude.
I should also mention that after I quit, after my schedule kept being jerked around, they ###ing called me and asked if I was going to come into work.
I was blown away by how idiotic they were. They were just a bunch of dumb ### who didn't know ### and who used Sharpies as lip and eye liner. EW!
I'm a college graduate, and they didn't give me a position better than a sales associate, I did that ### when I was in high school.
The reason why all sales are final is because people would wear the dress or gown and then return it after the event... would you want to wear a worn wedding gown or a used bridesmaid dress? No. It's the same reason why some lingere shops have an all sales are final return policy too. Do you want worn or used underwear? Nope. You'd also be hard-pressed to find a wedding store that accepts returns on wedding gowns and bridesmaid dresses.
Sure, it's sad that the wedding was cancelled but that's not David's Bridal's fault. You were biased to begin with and you're one of those customers who will hate David's Bridal no matter what.
They actually don't change their colors that much. And those colors were UGLY, hence why they were discontinued.
No one gets any warning that the colors are going to be discontinued. It's just how it is. Maybe you should have picked a color that wasn't barf-ugly and then it wouldn't have been discontinued.
LOL re: the size 8 dresses... ever consider that your BRIDESMAIDS are different sizes? The ones ordered are all the same, it's not that one dress was smaller and the other was bigger, your bridesmaids were! And if there was a huge difference in the length... why didn't you, I dunno, go talk to the manager from the store that you purchased at? Sounds to me that a lot of these problems could have been fixed if you spoke with the manager. They're willing to help you if you're nice to them.
Um, they did NOT tell you that alterations were part of the purchase of the dress. It says ON YOUR RECEIPT that alterations are an additional charge. There are numerous signs that alterations cost extra at the cash wrap, and if you talked to any alterations people, they tell you a price. No way in hell did any consultant or person tell you that alts are free.
They're not "hidden fees." It's more than normal to be charged for alterations, and it's on your receipt and every single alts person talks to the customer about prices for the alts services. You just weren't paying attention.
Newsflash: It's not a library!
Why the ### would you care? Is it really that big of a deal? Used clothing I can understand... but a textbook? Just buy an *actual* used one next time and save yourself the money.
It's probably a printing error. Not BN's fault.
It's called saying "I'M NOT FINISHED YET."
So you went to the Olive Garden with seven other people and you only ate salad?
yeah i just looked at their menu and they didn't have "kabobs" or "skewers."
If it has bunching in the middle, then no, it does not fit right. And saying so is not insinuating that you're fat. Wedding gowns are unfortunately not always true to size.
You should have honestly bought the one at the store near you.
The second time you visited, they should have had another consultant take over and i think the reason why another didn't is due to poor management.
Listen, David's Bridal makes inexpensive wedding gowns. Don't expect to get the same service as boutiques that sell gowns that cost upwards of $3000 to $10000.
FTR, the "consultant" whom you thought was rude and bored could have been the store manager, assistant manager or another member of management. And usually consultants do like to watch brides try on gowns and talk to them... don't be insulted by that, they weren't "staring" at you either. Don't kid yourself.
And it's not that the store you bought the gown at refused to do a spot clean and a bead check, usually you leave your gown for a week or two and pick it up before the wedding, they don't do it on the spot. They were correct in saying that it would be better for the DB by you to do it since you don't want to have to drive back just to pick up your gown.
If it was so disappointing why give them the sale? You didn't even sound like you liked the gown that much.
And, FTR, sometimes the distribution center ships the stores discontinued gowns if they have extra, so there's a chance that the original consultant didn't know that one came in.
You thought it was unfair that a garment bag costs $10 and they never told you? How is that even an issue? It's a product, of course it costs money.
Maybe you weren't being very pleasant towards them. Maybe you walked in and the girl helping you was having a stressful day and had to take another person.
You are in control of your purchases, you can always, you know, ASK to be measured.
It's better that someone as rude as you don't shop there because you sure as hell sound like a momzilla. I'm sorry no one was there to wait on you hand and foot. if you took your daughter there, all you would have done is cause customer service issues that aren't even there.
They have literally hundreds of dresses that have been ordered, so it's not unreasonable that you weren't called.
And if you knew what you were looking for, why did you feel the need to be waited on hand and foot? Get over yourself, princess.
Cheyenne, I'm pretty sure that whoever called you was not from David's Bridal with an offer for a "goody bag." No employee of David's Bridal would ever call a customer and offer to meet them at a local coffee shop for them to pick up.
You're mad that David's Bridal called the bride, your FRIEND, to tell her your order, was late? And you think that it's ILLEGAL for them to contact the head of the party, your FRIEND? Wow, we got ourselves a smart one here!
First of all, there is nothing illegal about DB contacting the bride regarding an order for one of her bridesmaids. You are her friend, you are her bridesmaid, so of course they are going to contact her in regards to HER wedding.
And I doubt you even stopped to consider the possibility that they didn't have your phone number. And, believe it or not, orders are late sometimes. And yes, it will be there in time for the wedding. And you should be mad at your friend for not calling you regarding your order, and yes you yourself could have called the store.
And Lee, why on EARTH would your daughter buy a wedding gown she hates and pay a "fortune" for two veils?
You are in control of your own actions. If you don't like the gown, DON'T BUY IT. If the veils are too expensive, DON'T BUY THEM! Don't complain about David's Bridal based on your actions. It's not David's Bridal's fault your daughter was stupid enough to buy a wedding gown she hates.
Then I say get over it and go to a different store. Not every shopping experience is going to be amazing. If you get all butthurt over it, clearly you have no skin whatsoever.
And saying "I call [censor]" isn't swearing at anyone. Saying "[censor] you" is swearing at someone.
