Like I said... talk to a manager, they'll fix it.
How is telling the bride (her friend) that her bridesmaid dress in disclosing personal information?
As for the rest of your post, I have no idea what you're talking about. You say you spoke with me? My email isn't going to change your mind? WTF are you talking about? Are you drunk or something?
And no, it's not illegal to call the bride and tell her that her bridesmaid's dress has arrived at the store. That's not disclosing personal information. And especially considering that bridesmaids are friends with the bride, they're not strangers or anything.
What a stupid thing to say.
How are they strangers if she's a bridesmaid in the bride's wedding party?
Wait a second, what is your complaint? That David's Bridal has their own colors?
"David's Bridal is a scam and is monopolozing on their products colors."
You've got to be kidding, right?
You thought that the store manager should have helped your daughters... why? Because they bought a bridesmaid dress? Hundreds of women buy bridesmaid dresses at David's Bridal... why are yours any different? The SM rarely assists customers unless it's a severe customer service issue. Judging by your post, you sound snooty and entitled.
So talk to the store manager, explain the problem, and get a new dress. Simple as that. Accidents happen, don't act like it's not fixable. If you go into the store and be nice and non-accusatory, they're going to want to help you and get your daughter a new dress and refund your alterations. If they don't help you, then ask for the area customer service representative's number, call her, and she'll call you personally to get the issue resolved. Trust me, most store managers and assistant managers want to help when these kinds of things happen, and more so when the customer is nice to them. No one wants to help and irrational, screaming, swearing customer.
That is strange! Especially for a corporate position where she'd most likely be working in an office, or in a store and not on the sales floor.
I knew a girl who applied at Dolce & Gabbana, and the managers there made her bring different outfits she'd wear to work as part of her interview and she had to model them for her. Apparently they also had a weight requirement as well.
Actually, David's Bridal has several wedding gowns for $99. They're not manufactured at that price, but rather marked down to that price. Each store has different inventory of $99 gowns and sometimes, the warehouse will periodically send stores more $99 gowns they have left in the store. I used to work there, we had all sorts of brides choosing $99 gowns. For some, it's not the price, it's the gown itself. Of course, for others, it's the price and the gown is secondary.
And if David's Bridal had corporate information on their website, then they'd have hoards of people contacting them without going through their local store first. They want issues to be resolved at the store level first, instead of going to corporate immediately. Rarely are issues unsolvable at the store level; usually, the stores are able to handle and take care of customer service issues.
At the store I worked at, my store manager explained to me that it was happening. Teachers would come in and buy books they obviously were not planning on using in the classroom. I didn't say all teachers were doing it, but it became such a problem that they had to discontinue issuing out the cards. That was my experience at the store I worked at.
And yes, it does hurt the business because they're giving out a discount. The teacher's discount was meant to be a privilege, and a lot were abusing that privilege.
@ltrombley: Most customers do lie or embellish about their experiences in order to get free stuff. I've seen it way too many times to take most people seriously.
"what i want to know, is if these dresses are "handmade" why don't they come custom fit to each bridesmaid?"
They're not handmade, but they are cut to order. They're not custom-fit to each bridesmaid because they are not a designer boutique. If they were custom fit to each person, the cost would go up a lot.
You really just need to calm down, it's just a wedding. Be lucky you even get to have a wedding, be lucky that you even get to be legally married in the first place. if she has to get another dress, it's not the end of the world, the Antichrist is not going to come falling from the sky and isn't going to destroy mankind, life will go on.
Actually, I'm a woman. Who is getting married in October.
Unlike other women, I don't think of my wedding as the most important day of my life, and I choose to focus my energy on more important things in my life, like my relationships and work.
Accidents happen. Orders get messed up. They're not perfect, and don't expect them to be just because they're a bridal store. They service hundreds of brides a month.
"This bride and the brides maids gave the store plenty of time to handle these dress requests."
Actually, no, they didn't. Adequate time is six months in advance, not 1-2 months.
"She has a legitimate complaint against this store."
it's not the store's fault the one bridesmaid ordered her dress too late and the warehouse can't get it made in time. The store did what it was supposed to. The store did its job.
"If what this women says is true, than it can make her big day more stressful, not to mention having to find a alternative to dresses, that they have already paid for!"
And it's a simple solution: relax a little bit, maybe light up a joint, and pick a new dress for the maid of honor. There really isn't any reason to stress out over a wedding. People create stress, which is something I learned when I worked there. Brides would seriously be concerned by the way different fabrics looked (if they were letting their bridesmaids choose their own dress in a certain color), and I had many brides choose short dresses for their maids, and then demand that they all be the same length, even though the maids were different heights. I've seen brides freak out over the slightest wrinkle, over a freaking bead missing, over a thread hanging out. Over how "reflective" a fabric is. People create stress. It's not as though her wedding will be ugly and fail and be horrible just because one girl has to get a new dress. Guests don't care. And looking back, is it worth it to create that much stress over one day that will pass by in such a blur?
My advice to the bride above is exactly what I said before: don't stress out. Pick a new dress for the Maid of Honor, and move on. Your guests won't care, your fiance won't care, and you won't even remember once you're married.
The problem with modern weddings and modern brides is that they lose sight of what is really important: They're marrying the man they love, and the wedding becomes more important than the marriage.
Except David's Bridal isn't upscale. And it's corporately owned. Hence, alterations fees.
"If their family, or they have the money, than they are entitled to have the wedding of their dreams."
Gonna stop you right there. No one is entitled to anything. I've never understood why brides think they're so special and entitled. They're not. Getting married does not make one special.
I think it should be known that the most expensive bridesmaid dress at David's Bridal is probably $180. The average price is about $135. So they're not spending a fortune. And every store is different on their ordering time as well.
"If the store promised to have the dresses made in that time frame, than they should deliver, or refund the bride's maids their money."
And then they'll have no dress to wear. Listen, it's such a simple solution: Actually talk to the manager in a calm, understanding way, explain the situation rationally, and they'll try their best to help her.
"She should expect to get what she paid for, in the time frame she was promised."
And sometimes, life doesn't work out the way you want, and accommodations can be made. Especially if you are nice. But if you go in there acting like you're the biggest ### in the world and that you're entitled... no one will help you. No one wants to help a ###.
"All this store has done is make a already stressful situation worse, and also acted unprofessional."
That may or may not be true. You forget that people embellish their stories to fit it according to how they wanted it to happen.
"I would take that store to small claims court, and demand the money back if the store refused."
And what would that accomplish? It would take months, and the bridesmaid still wouldn't have a dress to wear for the wedding. Nothing would be accomplished by that. Nothing.
"Not to mention, many places charge fees for having dresses done by a certain date."
Nope, David's Bridal does not. The girl did have to pay extra for extra length, but no extra fee for having the dress made in a certain time.
"The store is wrong! A wedding is something you will look back on for the rest of your life. Some women want a beautiful wedding. That is their right, and some have planned their wedding, since they were a little girl."
And like I said, sometimes things don't always work out the way you want to, and then you have to let go and give in and make changes. Life isn't perfect, and I think it's ridiculous to expect your wedding to be perfect. Things are going to go wrong and if you don't bend a little, then it's only your fault if things go to ###.
The thing is, the store is more than willing to work with any bride where an order isn't fulfilled right away. I doubt she asked them to help her out in solving this problem. From her post, it sounds like she got mad and didn't try to actually solve the problem. If she wants them to help her, they will, but if she wants to be stubborn and not do anything, then that's her problem.
She can bend and the bridesmaid can get a different dress. or try to find it at another store. Or she can be nice and ask the store to nicely call the distribution center and try to get the dress sooner. If she doesn't want to bend and would rather sue the company, then she's going to have a bridesmaid who isn't going to be in the wedding. And how fun would that be?
Yes he is.
Honestly, ### like this is why divorce rates are so high. Placing such emphasis on outward appearances. If you truly love your fiance, then the wedding won't really matter because you should feel so happy and lucky to marry the man you love. I think the OP needs to keep that in mind.
Um, are those supposed to be fake IDs? And you realize that making fake IDs is illegal, as well as purchasing and using one?
What a [censored]! lol that's like complaining about people not paying for their drugs.
Um, you're going to ARBY'S. What did you expect from a cheap-### place like that? Real cheese?
If you liked none from the internet, why go in? It sounds like you simply didn't like the gowns they had for sale, which isn't a legitimate complaint.
I believe the women (and men) who work at the make-up counters are actually employed by the make-up brand itself, so I would go to Clinique and complain to them.
Honestly if I were you, I would have said to the second woman that you don't need her help, and then turn your back to her and continue to talk to the other way. You have the power here, you're the customer, you don't have to put up with that.
And it's not Nordstrom that employes her... it's Keihl's. It's like a contract position. They are told that their location is at a department store rather than at a solo store. It's the same with Louis Vuitton people at Bloomingdales... they are employed by LV, not Bloomingdale's. So Nordstrom didn't hire those sales people, Keihl's did. Complain to them.
You're complaining about the price of VALET PARKING? You spoiled [censor]! Of all of the things to complain about... you complain about the price of [censor]ing valet parking. Wow. thanks for reminding me of why I never want to move back to LA ever again.
You act so concerned about other people when in reality, you're just a cheap, spoiled [censor]. Oh the horrors of having to pay up to $15.50 for VALET PARKING! Those poor mothers with strollers! How will they ever survive not paying for valet parking?!
Um, if you're humiliated by that, then I feel really sorry for you.
They tell everyone that sale items and jewelry are not returnable, and it says so on your receipt. And on the website. It's not a scam.
You went to a THAI restaurant and are complaining that they had peanuts in their food?
Do you have a brain or not? Peanuts are a STAPLE in Thai food. Even if they do not use peanut oil in your dish or had peanuts, but if you are allergic to peanuts, you need to avoid Thai food and restaurants like the plague. It's simple common sense. I mean, come on. Take some personal responsibility. If you have a peanut allergy, don't go eat at ethnic restaurants where peanuts are a staple in their diet. Sheesh.
