Why the hell would they hold your dress in their store until your wedding? No, you shouldn't have left it there. Anyone with an ounce of common sense would have picked up their gown the moment it came in.
Maybe it's because your book sucks. Or that you're an idiot for not getting it published at a real publishing house.
@Laura:
You have no idea how many people try to return used books. And if someone does return a used book, and the manager doesn't catch it, then it has to be sent back to the publisher to be destroyed, and the company loses money, as well as the publisher. So I can understand him being skeptical because he doesn't want to be responsible for losses.
And way to go stereotyping. I'm soooo sure he was trying to "dominate" you. If you were that pissed, you would have gone to corporate or had asked to talk to the store manager, gotten his name, and registered a formal complaint instead of posting this on the internet.
@ Bambie:
Yeah ###ing right. I don't believe that for a second. If they said that, then you're a ### for not asking to talk to the manager and having that person fired on the spot. I know what people are employed by B&N and no employee in their right mind would ever say anything like that.
@ Renee Hammes:
I used to work at Barnes and Noble and you have no idea how much teachers abused their discount cards, so much that our store was losing money. They were buying for themselves. One customer my coworker had said he was an elementary school teacher and tried to use his educator's discount on a book about gay issues or something like that (it was definitely LGBT and not appropriate for the classroom). It got so bad that we couldn't issue them anymore, and could only give the discount on certain occasions.
Anyways, we have to ask if the purchase will be used in the classroom, because that's what it's for. I'm really sorry the children's department associate gave you a card, s/he probably misunderstood what you meant by being an educator, and no, they aren't meant for day care personnel. They are meant for teachers to buy materials they use in the classroom. I'm sure they would have made an exception, but because so many teachers abuse the privilege of having that discount card, they couldn't do it.
They can't return items without a receipt because you can just grab any old unread book from your shelf and return it, and they lose money.
Their return policy is 2 weeks with a receipt, no returns without a receipt, for obvious reasons.
What B&N really need to do is have a sticker for their books that says they're from BN.
And why didn't you try them on in the store? Seriously people.
Yes, I'm suuuure she "scared you" into taking the dress. Grow some balls, woman!
It's your fault you bought it. No one put a gun to your head and forced you to buy it. If it wasn't the dress you wanted, why on earth would you buy it?
I'm sorry lady, but it's so difficult to tell who came in first and who came in with who. People don't always pay attention, and you never know what kind of a stressful day those women were having. Sometimes people space out, they're only human, so I think it's totally ridiculous for you to cry racism. She apologized to you. ### happens. People make mistakes. Stop being so freaking sensitive and thinking that everyone is a goddamned racist.
@Cindy: You're complaining over a $6 alterations charge? You realize you would have paid $3 or $4 just to send it back, right? Why would they send you merchandise before they got theirs back? You realize that that's stealing if you don't send it back, right? which is why they wanted you to send it to them first. Didn't your daughter realize that it was the wrong sash when she tried it on?
@Teal: you probably won't read this, but if we sorted the dress division (not bridal) by size, it would look horrible. It would look jumbled and messy. It makes sense to sort by style. Bridal gowns are sorted by size because they're similar-looking, in that they're all long, and either white or ivory. Also, when actual bridesmaids are looking for a certain style, you realize it would be next to impossible to find it if the dresses were sorted by size?
And DB makes dresses up to size 28 in some styles, most up to size 26. They have a limited selection of prom dresses, and many girls wear bridesmaid dresses as prom dresses and look fantastic.
And maybe your daughter should lose some weight if she got so upset by the way she looked in formal dresses. It's not their fault she's fat.
if you didn't want a cheap wedding dress, why did you go to David's Bridal? They're inexpensive. If you were willing to shell out "thousands of dollars" why go to a store where the average price is around $500?
First of all, it says "All Sales Are Final" on your receipt. And you have to sign it acknowledging it.
and it's not their fault that your wedding was called off. For all they know, you had the wedding early and wore the gown and want to return it.
As for the employee supposedly harassing you, yeah right. Approaching you in a restaurant is NOT harassment.
You're stupid for ordering a dress when you didn't get your measurements taken first. I can't believe how dumb you were to do that. Like, I'm appalled.
Why would they ship from store to store when they can just ship to your house? And no, you didn't have to drive 45 minutes to the other store, you could have ordered it over the phone and had it shipped to your house, but I take it you probably didn't listen to them during that part.
That's not making fun of anyone. If they don't like the way they look and are overweight, they should lose weight, not complain about the dresses. If I didn't like the way I looked in formal dresses, you bet I'd get in shape. Complaining about how you look and not doing anything about it is lazy.
I never said it was a shortcoming. But if you don't like the way you look, you should do something about it instead of just sit and complain about it and blame other people for it.
And, eating too much and exercising too little WILL make you overweight.
Yes, they can. It's called treatment.
I am well aware of thyroid problems, as I have no thyroid due to thyroid cancer, and I am getting treatment for it. I am doing something about my condition. I was also a smoker for years, and I quit, and haven't had a cigarette in a long time. The problem is letting your addictions control you, which is apparently what you believe. My addiction to cigarettes did not control me, I controlled it and quit. And yes, if you have thyroid issues and you don't exercise and overeat, you will remain overweight.
And I'm sure you paid thousands of dollars for your couture wedding gown. Some people don't have that luxury, and so they go to a place like David's Bridal where people can afford to buy a wedding gown.
And if your future daughter-in-law wants a couture wedding gown, then no, she shouldn't go to David's Bridal. But if she wants a gown that is affordable, DB welcomes her.
Why exactly did you wait so long to order your wedding gown? Did you tell them that it's the wrong gown? What did they do about it?
lol and yes, of course someone here is going to know who the owner of the gown you received. /sarcasm They simply mis-ordered it (entered the wrong style number), it's not someone else's gown, unless they gave you one with someone else's name on it.
"Please have her call me with her order"? Are you serious?
I work there in the back, and I have NEVER heard of this happening. I advise every single bride to keep their gown in a cool, dark place free of sunlight and moisture. Yellow spots result from exposure to sunlight and warmth. This most likely isn't DB's fault.
I work there, and they use an ovular-shaped device for steaming, and it doesn't leave a stain, we use distilled water. They don't press wedding gowns as far as I know, and use non-harsh chemicals to clean (they use cheesecloth and gently rub). They don't use machines to clean.
How large is the spot? Did you ask them what it is? Did you find this spot after you bought it off the rack (or ordered it) or had it in alterations?
@Kim: I don't know where you got the information that if you buy a gown off the rack, or "as is" they won't alter it. They have in-store alterations. They alter all of their clothing. They just can't alter anyone else's clothing.
Um, bridal magazines could have told you? Friends that were already married? Your mom?
If you're not blaming anyone but yourself, why are you complaining about DB when it was your fault?
Here here!
I just am astounded sometimes that customers think that they're going to get the same customer service attention in a place like Vera Wang where they serve champagne. Our consultants do the best they can. Vera Wang can afford to set up their clients with their own personal consultant because their gowns cost thousands of dollars and are made of silk and satin and other expensive materials. David's Bridal does the best they can, and their gowns cost no more than $1200 and are made of polyester. You get what you pay for.
And for the record, all of the consultants at the store I work at are all very friendly and helpful, and the only time we have issues with customers is when they're being unreasonable (like one bride who has been refunded THREE wedding gowns for being upset over alterations she wanted) or when they outright lie. It's happened before. Like the one bride who claimed hands down that she was told that "alterations were free" even though it's printed that alterations are extra on the damn receipt!
Loie, if it had holes in it, why would you buy it?
To the OP, no store would let you return a worn, washed, and dried item of clothing.
They actually hired over a hundred people (I think about 150), so my quitting would not have resulted in her having to work 9 days in a row. I am seeking another job (or rather, was) because I need more money. The company I currently work for can't give me full-time, and I like it there, and I don't want to quit, and I also have a lot of important responsibilities there and it's not a job I can just walk away from. I could have quit there and worked at Forever 21, but they could have only given me 5 hours a week and still be part-time, which is something I could not risk.
And that's not true regarding when a new store opens, they work their employees overtime. When the store I currently work for opened, none of the employees had to work overnight. The company hired a crew to set up the store. It would have been more ethical of Forever 21 to inform me that they needed me to work overnight, and it would have been more ethical of them to tell me before they hired me that they don't work around other work schedules.
And it's not that I didn't want to work overnight, I couldn't. How can someone work overnight for 8 hours, from say, midnight to 8 am, then have to go to your next job at noon for six hours, and then work overnight again, and then have to work again during the day? No one can do that. I wouldn't have been able to sleep.
@ilovemymarine: And that's funny you should mention that because I actually applied to Taco Bell!
Just call them and say that you want to be taken off if their contact list.
@jamesisajeweler:
David Yurman, where my engagement ring is from, sends out their rings to be sized. And it takes them six to eight weeks. My mom has a ring from DY, and the onyx cracked, so she took it to the DY store, and they sent it to their distribution center or whatnot, and they sent her a new ring.
So what you said isn't necessarily true. If they're a high-end and reputable company like David Yurman, there's no need to be worried about sending your ring out to be sized.
