This customer appears to have reported our company - Grant Master - in error.
Our company provides customer service for a Grant program and our company, Grant Master, is not associated with Click Sell Go, nor do any of our companion programs charge $37.61 as stated above.
If you are an actual Grant Master customer, our customer service can be reached at [protected] hrs /7 days a week - and they will be happy assist you in trying to locate an account and addressing your concerns.
Sincerely,
Online Customer Support
I would like to offer some correct information concerning the Grant Master CD and member’s only program. The company that charges $38.84 or $38.34 is not handled by Raven Media or Grant Master customer service. The company that issues these charges is in fact Grant Masters Online, Not Grant Master.
For those of you who have this Grant Masters Online program and need help to resolve your concerns, we have located some information that may help you reach their customer service:
Grant Masters Online
[protected]
[protected]
[protected]
$38.84 / $38.34
Our company is not affiliated with Grant Masters Online - we do however provide customer service for Grant Master.
If you are a customer who has ordered our Grant Master program that would like to reach customer service, the number is [protected] and they are available 24 hrs a day, 7 days a week. If you feel you were not treated fairly or have a concern you would like to discuss, please contact me ASAP. I can be reached on my cell phone at [protected] or via email at customerservice@cshelp.org.
Have a Great Day,
Online Customer Support
I would like to offer some correct information concerning the Grant Master CD and member’s only program. There appear to be two different companies that are being addressed in the above complaints and the company that charges $79.95 or $38.34 is not handled by Raven Media or Grant Master customer service.
The company that issues the charge of $38.34 is in fact Grant Masters Online, Not Grant Master.
For those of you who have this Grant Masters Online program and need help to resolve your concerns, we have located some information that may help you reach their customer service:
Grant Masters Online
[protected]
[protected]
[protected]
$38.84 / $38.34
Our company is not affiliated with Grant Masters Online - we do however provide customer service for Grant Master.
If you are a customer who has ordered our Grant Master program that would like to reach customer service, the number is [protected] and they are available 24 hrs a day, 7 days a week. If you feel you were not treated fairly or have a concern you would like to discuss, please contact me ASAP. I can be reached on my cell phone at [protected] or via email at customerservice@cshelp.org.
Have a Great Day,
Online Customer Support
janiscooper,
The charges you have mentioned above are associated with the order of a Google CD download and there are no commitments with the free product - however, there are bonus free trial periods to membership websites that accompany the download and we do our best to disclose this as it is stated several times throughout the ordering process - on our sales page, the order page, the confirmation/thank you page and it is also explained in the 1st paragraph of the Terms and Conditions of the offer.
The following disclosure is directly from the website where the order was placed and can be found on both the order and thank you pages:
"By submitting this form, I am ordering the Click Money CD™ and trial membership for $2.29 S&H. After the 7 day trial, I will be charged $59.95 a month thereafter if I do not cancel. I also agree to the 14 day and 21 day bonus trials to the Fast Grants Members Site™ and Network Agenda™ for $7.95 a and $9.95 a month thereafter, should I choose not to cancel. I have read and agree to the Privacy Policy | Terms & Conditions. For questions, call [protected], anytime, 24 hours a day."
Your post mentions that you’ve received these charges to your credit card without permission. If you are not the person who placed the order for the CD download, I certainly do apologize and we take Fraud very seriously - when Fraud is perpetrated against any customer, it is also perpetrated against us. The only way we are able to issue charges is by having the complete credit card #, expiration date and security verification # submitted with an order and we are very willing to help whom ever has had any difficulties in this manner associated with our company. If you did not place this order, whatever information is captured at the time the order was placed can be provided to law enforcement should you choose to pursue legal action.
For assistance, please contact customer service at [protected] and there you will find a helpful agent waiting to assist you with your concerns.
If you are another customer that is reading this and you have already tried customer service, but feel that we have failed you in some way or you feel you weren't treated fairly please call me directly at [protected], or email me at customerservice@cshelp.org, I will be happy to address your concerns ASAP.
Sincerely,
Online Customer Support
If you have received a charge from GrantMoney4You, it is most likely associated with the order of one of our promotional Grant or Google CD's or a CD download and I apologize for any misunderstanding regarding the services you've been receiving from our company. There are no commitments with the free product however, there are bonus free trial periods to membership websites that accompany the free CD and we do our best to disclose this as it is stated several times throughout the ordering process - on the sales page, the order page, the confirmation page and in the thank you email. It is then also explained in the first paragraph of the Terms and Conditions of the offer. We offer the trial periods to give our clients a chance to use the services and see the value of them for themselves before they are billed. The trial periods are free for 7-30 days from the order date depending on which bonuses apply and we would not have charged you had you called customer service and canceled during the trial period as it is not our desire to bill clients who do not want the membership after the free trial offer ends.
The following is the first paragraph of the Terms and Conditions of the offer (the Terms and Conditions and Privacy Policy links can be found on every page of the sales ad):
Bonus Material Terms and Termination.
By purchasing this product, you agree to adhere to the termination agreement as outlined on the order page, confirmation of order page, and confirmation email, which is that you, the buyer, are not entitled to a refund of the upfront cost of any shipping and handling that may or may not have been charged to you for delivery of said product. Furthermore, any free trials that may or may not be offered with this product are only free during the said allotted time of the free trial period as outlined within the product sales page, confirmation of order page, and confirmation email. If you have not cancelled the free bonus within the free trial period (if offered on product purchasing), you are agreeing to purchase the bonus material and/or service at a monthly reoccurring cost. This can be cancelled by calling the customer service number provided in the confirmation email between the hours of 9AM and 9PM EST M-F and stating your desire to cancel said bonus material. However, in order to not be charged any future reoccurring cost, please give ample time (2 business days) to be cancelled out of any reoccurring billing system before the next scheduled charge to your account (this does not apply during any trial period). Not canceling trial programs constitutes authorization, by you, the buyer, for any charges (as outlined) for the associated bonus service until your request to cancel has been received by our customer service staff. By not canceling the bonus program during the trial period or prior to two days before a scheduled billing cycle, you agree that any reoccurring charges billed to you will be non-refundable.
As you can see the Terms direct the customer to the sales page, confirmation of order page and the confirmation email where all pertinent information is provided to the customer before, during and after placing their order.
To address the concerns posted by smsfca10 that a rep and her supervisor "refused to even provide the name of the company" - the reason for this is we are a private company who provides customer service for a variety of online programs, and because we are a private company, we do not disclose our company's name. It is also our policy to verify information submitted with an order, but not to reveal it... this is to verify we are addressing the correct account and to ensure we are not disclosing information to the wrong person(s). Also, the only way we are able to process charges is by having the complete credit card #, expiration date and security verification # submitted with an order - we are not randomly "using credit and debit-card numbers acquired from who knows where". If you are not the person who placed the order for the CD, we take Fraud very seriously - when Fraud is perpetrated against any customer, it is also perpetrated against us and we are very willing to help whom ever has had any difficulties in this manner associated with our company. If you did not place this order, whatever information is captured at the time the order was placed can be provided to law enforcement should you choose to pursue legal action.
For customer service you may call [protected] hours a day, 7 days a week - and they will be happy to assist you.
If you are another customer that is reading this and you have already tried customer service, but feel that we have failed you in some way or you feel you weren't treated fairly please call me directly at [protected], or email me at customerservice@cshelp.org, I will be happy to address your concerns ASAP.
Sincerely,
Online Customer Support
If you have received charges from grant money 4 you, they would be associated with the order of a promotional Google CD or CD download.
Your post mentions that someone stole your credit card identity, and if you are not the person who placed the order for the CD, we take Fraud very seriously - and when Fraud is perpetrated against any customer, it is also perpetrated against us. We are very willing to help whom ever has had any difficulties in this manner associated with our company and whatever information is captured at the time the order was placed can be provided to law enforcement should you choose to pursue legal action.
Virginia, I believe I have located an account for you and will attempt to contact you at the phone # we have on file.
For customer service you may call [protected] hours a day, 7 days a week and they will be happy to assist you.
If you are another customer that is reading this and you have already tried customer service but feel that we have failed you in some way, or you feel you weren't treated fairly, please call me directly at [protected] or email me at customerservice@cshelp.org and I will be happy to address your concerns ASAP.
Sincerely,
Online Customer Support
I apologize for any misunderstanding regarding the services you've been receiving from our company. There are no commitments with the CD download however, there are bonus free trial periods to membership websites that accompany the CD Download and we do our best to disclose this as it is stated several times throughout the ordering process - on the sales page, the order page, the confirmation page and the thank you email, it is then also explained in the first paragraph of the Terms and Conditions of the offer. We offer the trial periods to give our clients a chance to use the services and see the value of them for themselves before they are billed. The trial periods are free for 7-30 days from the order date, depending on which bonuses apply, and we would not have charged you had you called customer service and canceled during the trial period as it is not our desire to bill clients who do not want the membership after the free trial offer ends.
The following is the first paragraph of the Terms and Conditions of the offer (the Terms and Conditions and Privacy Policy links can be found on every page of the sales ad):
Bonus Material Terms and Termination.
By purchasing this product, you agree to adhere to the termination agreement as outlined on the order page, confirmation of order page, and confirmation email, which is that you, the buyer, are not entitled to a refund of the upfront cost of any shipping and handling that may or may not have been charged to you for delivery of said product. Furthermore, any free trials that may or may not be offered with this product are only free during the said allotted time of the free trial period as outlined within the product sales page, confirmation of order page, and confirmation email. If you have not cancelled the free bonus within the free trial period (if offered on product purchasing), you are agreeing to purchase the bonus material and/or service at a monthly reoccurring cost. This can be cancelled by calling the customer service number provided in the confirmation email between the hours of 9AM and 9PM EST M-F and stating your desire to cancel said bonus material. However, in order to not be charged any future reoccurring cost, please give ample time (2 business days) to be cancelled out of any reoccurring billing system before the next scheduled charge to your account (this does not apply during any trial period). Not canceling trial programs constitutes authorization, by you, the buyer, for any charges (as outlined) for the associated bonus service until your request to cancel has been received by our customer service staff. By not canceling the bonus program during the trial period or prior to two days before a scheduled billing cycle, you agree that any reoccurring charges billed to you will be non-refundable.
As you can see, the Terms direct the customer to the sales page, confirmation of order page and the confirmation email where all pertinent information is provided to the customer before, during and after placing their order.
The following disclosure is directly from the sales page you ordered from - it is located just below the 'Click Here' button where you entered your credit card information:
“By submitting this form, I am ordering the Click Money CD™ and trial membership for $2.29 S&H. After the 7 day trial, I will be charged $59.95 a month thereafter if I do not cancel. I also agree to the 14 day and 21 day bonus trials to the Fast Grants Members Site™ and Network Agenda™ for $7.95 a and $9.95 a month thereafter, should I choose not to cancel. I have read and agree to the Privacy Policy | Terms & Conditions. For questions, call [protected], anytime, 24 hours a day. "
Also, immediately after placing your order, our Thank You page directed you to the confirmation email we sent: Please Check Your Email
You will be receiving a confirmation e-mail containing your receipt and detailed order information. If you have not yet received this e-mail, please check your junk e-mail box to ensure the message was not accidentally misfiled. If you cannot find your order confirmation e-mail, please contact our customer support staff at [protected] hours a day, 7 days a week. It will appear on your bank statement as two separate charges, one for $1.29 shipping and handling and the second for $1.00 processing.
Search Market Members Site comes with a 7 day free trial to our member’s website where we offer one on one live chat assistance and it teaches users how to make money using Google’s AdWords and AdSense Programs. Customers can use these programs to create Google AdWord-based Advertisements and place ads on Google searches using Google AdWords. They can do this either for their own sites or they can use Google AdSense to funnel traffic through their sites to other sites and get paid for the traffic they generate.
Search Market Members also comes with two fast action bonuses:
First is a 14 day free trial to our Grant Members Site, which offers access to one of the largest grant data bases where you can find both government and private foundation grantors. It offers information from Dr. Porter who is a licensed and certified grant writer. The information that is offered through our member’s website is more extensive than what other companies sell in coaching programs that cost thousands of dollars, so we feel that we are offering our clients the best value in the industry. After the trial period, it is a reduced monthly membership fee of $7.95 because you are already a member of another of our programs.
The second fast action bonus is a 21 day free trial for Network Agenda, an affiliate company, that offers an online date book that will allow you to keep track of your daily schedule and will even send you reminders to your cell phone. After the free trial, the service is $9.95 a month membership fee.
For assistance, please contact customer service at either number listed in the above disclosures. There you will find a helpful agent waiting to assist you with your concerns.
If you are another customer that is reading this and you have already tried customer service, but feel that we have failed you in some way or you feel you weren't treated fairly please call me directly at [protected] or email me at customerservice@cshelp.org I will be happy to address your concerns ASAP.
Sincerely,
Online Customer Support
I apologize for any misunderstanding regarding the services you have been receiving.
Our company represents some Google programs, but without a full name, phone # or email address, I am unable to search our company's database and try to locate an account to review. It is possible that the program you ordered is not one that our company represents, but we will still be very happy to do all that we can to search our company's information. If this is one of our programs, we certainly want to be able to assist you and come to a resolution for you ASAP.
For assistance, please contact customer service at [protected] and there you will find a helpful agent waiting to search for an account and assist you with your concerns.
If you are another customer that is reading this and you have already tried our customer service, but feel that we have failed you in some way or you feel you weren't treated fairly, please call me directly at [protected], or email me at customerservice@cshelp.org, I will be happy to promptly address your concerns.
Sincerely,
Online Customer Support
The $7.95 charge you have mentioned is associated with the order of a Grant CD and there are no commitments with the free product - however, there are bonus free trial periods to membership websites that accompany the download and we do our best to disclose this as it is stated several times throughout the ordering process - on our sales page, the order page, the confirmation/thank you page and it is also explained in the 1st paragraph of the Terms and Conditions of the offer.
The following disclosure is directly from the website where the order was placed and can be found on both the order and thank you pages:
"For your security, all transactions on this site are protected with Secure Sockets Layer encryption. By clicking Submit, I am ordering the Private and Federal Grant CD™ and trial membership for $2.95 S&H, after the 7 day trial I will be charged $39.95 a month thereafter if I do not cancel. I also agree to the 14 day and 21 day bonus trials to the Search Market Members Site™ and Network Agenda™ for $7.95 a month and $9.95 a month thereafter, should I choose not to cancel. I have read and agree to the Privacy Policy / Terms and Conditions. For questions, call [protected]. Customer service hours are now available 24 hours a day, 7 days a week."
Your post mentions that you've never placed an order and if you are not the person who placed the order for the CD, I certainly do apologize and we take Fraud very seriously - when Fraud is perpetrated against any customer, it is also perpetrated against us. The only way we are able to issue charges is by having the complete credit card #, expiration date and security verification # submitted with an order and we are very willing to help whom ever has had any difficulties in this manner associated with our company. If you did not place this order, whatever information is captured at the time the order was placed can be provided to law enforcement should you choose to pursue legal action.
For assistance, please contact customer service at [protected] and there you will find a helpful agent waiting to assist you with your concerns.
If you are another customer that is reading this and you have already tried customer service, but feel that we have failed you in some way or you feel you weren't treated fairly please call me directly at [protected], or email me at customerservice@cshelp.org, I will be happy to address your concerns ASAP.
Sincerely,
Online Customer Support
I apologize for any misunderstanding regarding the services you've been receiving from our company. There are no commitments with the CD download however, there are bonus free trial periods to membership websites that accompany the CD Download and we do our best to disclose this as it is stated several times throughout the ordering process - on the sales page, the order page, the confirmation page and the thank you email, it is then also explained in the first paragraph of the Terms and Conditions of the offer. We offer the trial periods to give our clients a chance to use the services and see the value of them for themselves before they are billed. The trial periods are free for 7-30 days from the order date, depending on which bonuses apply, and we would not have charged you had you called customer service and canceled during the trial period as it is not our desire to bill clients who do not want the membership after the free trial offer ends.
The following is the first paragraph of the Terms and Conditions of the offer (the Terms and Conditions and Privacy Policy links can be found on every page of the sales ad):
Bonus Material Terms and Termination.
By purchasing this product, you agree to adhere to the termination agreement as outlined on the order page, confirmation of order page, and confirmation email, which is that you, the buyer, are not entitled to a refund of the upfront cost of any shipping and handling that may or may not have been charged to you for delivery of said product. Furthermore, any free trials that may or may not be offered with this product are only free during the said allotted time of the free trial period as outlined within the product sales page, confirmation of order page, and confirmation email. If you have not cancelled the free bonus within the free trial period (if offered on product purchasing), you are agreeing to purchase the bonus material and/or service at a monthly reoccurring cost. This can be cancelled by calling the customer service number provided in the confirmation email between the hours of 9AM and 9PM EST M-F and stating your desire to cancel said bonus material. However, in order to not be charged any future reoccurring cost, please give ample time (2 business days) to be cancelled out of any reoccurring billing system before the next scheduled charge to your account (this does not apply during any trial period). Not canceling trial programs constitutes authorization, by you, the buyer, for any charges (as outlined) for the associated bonus service until your request to cancel has been received by our customer service staff. By not canceling the bonus program during the trial period or prior to two days before a scheduled billing cycle, you agree that any reoccurring charges billed to you will be non-refundable.
As you can see, the Terms direct the customer to the sales page, confirmation of order page and the confirmation email where all pertinent information is provided to the customer before, during and after placing their order.
The following disclosure can be found on our order page where the payment information is submitted:
“Terms and Disclosures. By submitting this form, I am ordering the Make Money with Google CD and trial membership for $2.29 S&H. After the 7 day trial I will be charged $59.95 a month thereafter for the Search Market Members Site if I do not cancel. I also agree to the 14 day and 21 day bonus trials to the Grant Members Site and Network Agenda for $7.95 and $9.95 a month thereafter, should I choose not to cancel. I have read and agree to the Privacy Policy / Terms & Conditions. Charges will appear on credit/debit statements as www.gglprofit.com. For questions, call [protected]. Customer Service hours are 24 hours a day, 7 days a week."
Also, immediately after placing your order, our Thank You page directed you to the confirmation email we sent: PLEASE CHECK YOUR EMAIL You will be receiving a confirmation e-mail containing your receipt and detailed order information. If you have not yet received this e-mail, please check your junk e-mail box to ensure the message was not accidentally misfiled. If you cannot find your order confirmation e-mail, please contact our customer support staff at [protected]. As a reminder, your credit card was processed by "www.gglprofit.com". It will appear on your bank statement as two separate charges, one for $1.29 shipping and handling and the second for $1.00 processing.
Search Market Members Site comes with a 7 day free trial to our member’s website where we offer one on one live chat assistance and it teaches users how to make money using Google’s AdWords and AdSense Programs. Customers can use these programs to create Google AdWord-based Advertisements and place ads on Google searches using Google AdWords. They can do this either for their own sites or they can use Google AdSense to funnel traffic through their sites to other sites and get paid for the traffic they generate.
Search Market Members also comes with two fast action bonuses:
First is a 14 day free trial to our Grant Members Site, which offers access to one of the largest grant data bases where you can find both government and private foundation grantors. It offers information from Dr. Porter who is a licensed and certified grant writer. The information that is offered through our member’s website is more extensive than what other companies sell in coaching programs that cost thousands of dollars, so we feel that we are offering our clients the best value in the industry. After the trial period, it is a reduced monthly membership fee of $7.95 because you are already a member of another of our programs.
The second fast action bonus is a 21 day free trial for Network Agenda, an affiliate company, that offers an online date book that will allow you to keep track of your daily schedule and will even send you reminders to your cell phone. After the free trial, the service is $9.95 a month membership fee.
For assistance, please contact customer service at the numbers listed in the above disclosures. There you will find a helpful agent waiting to assist you with your concerns.
If you are another customer that is reading this and you have already tried customer service, but feel that we have failed you in some way or you feel you weren't treated fairly please call me directly at [protected] or email me at customerservice@cshelp.org I will be happy to address your concerns ASAP.
Sincerely,
Online Customer Support
If you have received a charge from Easy Search 4 Cash, it is most likely associated with the order of one of our promotional Grant or Google CD's or a CD download and I apologize for any misunderstanding regarding the services you've been receiving from our company. There are no commitments with the free product however, there are bonus free trial periods to membership websites that accompany the free CD and we do our best to disclose this as it is stated several times throughout the ordering process - on the sales page, the order page, the confirmation page and the thank you email. It is then also explained in the first paragraph of the Terms and Conditions of the offer. We offer the trial periods to give our clients a chance to use the services and see the value of them for themselves before they are billed. The trial periods are free for 7-30 days from the order date depending on which bonuses apply and we would not have charged you had you called customer service and canceled during the trial period as it is not our desire to bill clients who do not want the membership after the free trial offer ends.
The following is the first paragraph of the Terms and Conditions of the offer (the Terms and Conditions and Privacy Policy links can be found on every page of the sales ad):
Bonus Material Terms and Termination.
By purchasing this product, you agree to adhere to the termination agreement as outlined on the order page, confirmation of order page, and confirmation email, which is that you, the buyer, are not entitled to a refund of the upfront cost of any shipping and handling that may or may not have been charged to you for delivery of said product. Furthermore, any free trials that may or may not be offered with this product are only free during the said allotted time of the free trial period as outlined within the product sales page, confirmation of order page, and confirmation email. If you have not cancelled the free bonus within the free trial period (if offered on product purchasing), you are agreeing to purchase the bonus material and/or service at a monthly reoccurring cost. This can be cancelled by calling the customer service number provided in the confirmation email between the hours of 9AM and 9PM EST M-F and stating your desire to cancel said bonus material. However, in order to not be charged any future reoccurring cost, please give ample time (2 business days) to be cancelled out of any reoccurring billing system before the next scheduled charge to your account (this does not apply during any trial period). Not canceling trial programs constitutes authorization, by you, the buyer, for any charges (as outlined) for the associated bonus service until your request to cancel has been received by our customer service staff. By not canceling the bonus program during the trial period or prior to two days before a scheduled billing cycle, you agree that any reoccurring charges billed to you will be non-refundable.
As you can see the Terms direct the customer to the sales page, confirmation of order page and the confirmation email where all pertinent information is provided to the customer before, during and after placing their order.
For customer service you may call [protected] hours a day, 7 days a week - and they will be happy to assist you.
If you are another customer that is reading this and you have already tried customer service, but feel that we have failed you in some way or you feel you weren't treated fairly please call me directly at [protected], or email me at customerservice@cshelp.org, I will be happy to address your concerns ASAP.
Sincerely,
Online Customer Support
If you have received a charge from EasySearch4Cash, it is most likely associated with the order of one of our promotional Grant or Google CD's or a CD download and I apologize for any misunderstanding regarding the services you've been receiving from our company. There are no commitments with the free product however, there are bonus free trial periods to membership websites that accompany the free CD and we do our best to disclose this as it is stated several times throughout the ordering process - on the sales page, the order page, the confirmation page and the thank you email. It is then also explained in the first paragraph of the Terms and Conditions of the offer. We offer the trial periods to give our clients a chance to use the services and see the value of them for themselves before they are billed. The trial periods are free for 7-30 days from the order date depending on which bonuses apply and we would not have charged you had you called customer service and canceled during the trial period as it is not our desire to bill clients who do not want the membership after the free trial offer ends.
The following is the first paragraph of the Terms and Conditions of the offer (the Terms and Conditions and Privacy Policy links can be found on every page of the sales ad):
Bonus Material Terms and Termination.
By purchasing this product, you agree to adhere to the termination agreement as outlined on the order page, confirmation of order page, and confirmation email, which is that you, the buyer, are not entitled to a refund of the upfront cost of any shipping and handling that may or may not have been charged to you for delivery of said product. Furthermore, any free trials that may or may not be offered with this product are only free during the said allotted time of the free trial period as outlined within the product sales page, confirmation of order page, and confirmation email. If you have not cancelled the free bonus within the free trial period (if offered on product purchasing), you are agreeing to purchase the bonus material and/or service at a monthly reoccurring cost. This can be cancelled by calling the customer service number provided in the confirmation email between the hours of 9AM and 9PM EST M-F and stating your desire to cancel said bonus material. However, in order to not be charged any future reoccurring cost, please give ample time (2 business days) to be cancelled out of any reoccurring billing system before the next scheduled charge to your account (this does not apply during any trial period). Not canceling trial programs constitutes authorization, by you, the buyer, for any charges (as outlined) for the associated bonus service until your request to cancel has been received by our customer service staff. By not canceling the bonus program during the trial period or prior to two days before a scheduled billing cycle, you agree that any reoccurring charges billed to you will be non-refundable.
As you can see the Terms direct the customer to the sales page, confirmation of order page and the confirmation email where all pertinent information is provided to the customer before, during and after placing their order.
For customer service you may call [protected] hours a day, 7 days a week - and they will be happy to assist you.
If you are another customer that is reading this and you have already tried customer service, but feel that we have failed you in some way or you feel you weren't treated fairly please call me directly at [protected], or email me at customerservice@cshelp.org, I will be happy to address your concerns ASAP.
Sincerely,
Online Customer Support
Thank you for the information - there appears to have been a misprint and I have forwarded this information to the appropriate department.
The correct phone # for customer service is [protected].
Online Customer Support
I apologize for any misunderstanding regarding the services you've been receiving from our company. There are no commitments with the free product you ordered however there are bonus free trial periods to membership websites that accompany the free CD and we do our best to disclose this as it is stated several times throughout the ordering process - on the sales page, the order page, the confirmation page and the thank you email, it is then also explained in the first paragraph of the Terms and Conditions of the offer. We offer the trial periods to give our clients a chance to use the services and see the value of them for themselves before they are billed for them. The trial periods are free for 7-30 days from the order date depending on which bonuses apply and we would not have charged you had you called customer service and canceled during the trial period as it is not our desire to bill clients who do not want the membership after the free trial offer ends.
The following is the first paragraph of the Terms and Conditions of the offer (the Terms and Conditions and Privacy Policy links can be found on every page of the sales ad):
Bonus Material Terms and Termination.
By purchasing this product, you agree to adhere to the termination agreement as outlined on the order page, confirmation of order page, and confirmation email, which is that you, the buyer, are not entitled to a refund of the upfront cost of any shipping and handling that may or may not have been charged to you for delivery of said product. Furthermore, any free trials that may or may not be offered with this product are only free during the said allotted time of the free trial period as outlined within the product sales page, confirmation of order page, and confirmation email. If you have not cancelled the free bonus within the free trial period (if offered on product purchasing), you are agreeing to purchase the bonus material and/or service at a monthly reoccurring cost. This can be cancelled by calling the customer service number provided in the confirmation email between the hours of 9AM and 9PM EST M-F and stating your desire to cancel said bonus material. However, in order to not be charged any future reoccurring cost, please give ample time (2 business days) to be cancelled out of any reoccurring billing system before the next scheduled charge to your account (this does not apply during any trial period). Not canceling trial programs constitutes authorization, by you, the buyer, for any charges (as outlined) for the associated bonus service until your request to cancel has been received by our customer service staff. By not canceling the bonus program during the trial period or prior to two days before a scheduled billing cycle, you agree that any reoccurring charges billed to you will be non-refundable.
As you can see the Terms direct the customer to the sales page, confirmation of order page and the confirmation email where all pertinent information is provided to the customer before, during and after placing their order.
The following disclosure is directly from our website and can be found on both the order and thank you pages:
"I have ordered Click Money™ and trial membership for 2.29 S&H. After the 7 day trial I will be charged $59.95 a month thereafter if I do not cancel. I also agree to the 14 day and 21 day bonus trials to the Fast Gov Grants™ and Network Agenda™ for $14.95 a month and $9.95 a month thereafter, should I choose not to cancel. I have read and agree to the Privacy Policy | Terms & Conditions. For questions, call [protected], anytime 24 hours a day."
Click Money™ comes with a 7 day free trial to our member’s website where we offer one on one live chat assistance and it teaches users how to make money using Google’s AdWords and AdSense Programs. Customers can use these programs to create Google AdWord-based Advertisements and place ads on Google searches using Google AdWords. They can do this either for their own sites or they can use Google AdSense to funnel traffic through their sites to other sites and get paid for the traffic they generate.
Click Money™ also comes with two fast action bonuses:
First is a 14 day free trial to our Fast Gov Grants™ Site, which offers access to one of the largest grant data bases where you can find both government and private foundation grantors. It offers information from Dr. Porter who is a licensed and certified grant writer. The information that is offered through our member’s website is more extensive than what other companies sell in coaching programs that cost thousands of dollars, so we feel that we are offering our clients the best value in the industry. After the trial period, it is a reduced monthly membership fee of $14.95 because you are already a member of another of our programs.
The second fast action bonus is a 21 day free trial for Network Agenda™, an affiliate company that offers an online date book that will allow you to keep track of your daily schedule and will even send you reminders to your cell phone. After the free trial, the service is $9.95 a month membership fee.
For assistance, please contact customer service at [protected] and there you will find a helpful agent waiting to assist you with your concerns.
If you are another customer that is reading this and you have already tried customer service, but feel that we have failed you in some way or you feel you weren't treated fairly please call me directly at [protected], or email me at customerservice@cshelp.org, I will be happy to address your concerns ASAP.
Sincerely,
Online Customer Support
Thank you for the information - there appears to have been a misprint of our customer service # and I have forwarded this to the appropriate department.
The correct phone # for Fast Grants customer service is [protected] (not 386).
Online Customer Support
I apologize for any misunderstanding regarding the services you've been receiving from our company. There are no commitments with the free product you ordered however there are bonus free trial periods to membership websites that accompany the free CD and we do our best to disclose this as it is stated several times throughout the ordering process - on the sales page, the order page, the confirmation page and the thank you email, it is then also explained in the first paragraph of the Terms and Conditions of the offer. We offer the trial periods to give our clients a chance to use the services and see the value of them for themselves before they are billed for them. The trial periods are free for 7-30 days from the order date depending on which bonuses apply and we would not have charged you had you called customer service and canceled during the trial period as it is not our desire to bill clients who do not want the membership after the free trial offer ends.
The following is the first paragraph of the Terms and Conditions of the offer (the Terms and Conditions and Privacy Policy links can be found on every page of the sales ad):
Bonus Material Terms and Termination.
By purchasing this product, you agree to adhere to the termination agreement as outlined on the order page, confirmation of order page, and confirmation email, which is that you, the buyer, are not entitled to a refund of the upfront cost of any shipping and handling that may or may not have been charged to you for delivery of said product. Furthermore, any free trials that may or may not be offered with this product are only free during the said allotted time of the free trial period as outlined within the product sales page, confirmation of order page, and confirmation email. If you have not cancelled the free bonus within the free trial period (if offered on product purchasing), you are agreeing to purchase the bonus material and/or service at a monthly reoccurring cost. This can be cancelled by calling the customer service number provided in the confirmation email between the hours of 9AM and 9PM EST M-F and stating your desire to cancel said bonus material. However, in order to not be charged any future reoccurring cost, please give ample time (2 business days) to be cancelled out of any reoccurring billing system before the next scheduled charge to your account (this does not apply during any trial period). Not canceling trial programs constitutes authorization, by you, the buyer, for any charges (as outlined) for the associated bonus service until your request to cancel has been received by our customer service staff. By not canceling the bonus program during the trial period or prior to two days before a scheduled billing cycle, you agree that any reoccurring charges billed to you will be non-refundable.
As you can see the Terms direct the customer to the sales page, confirmation of order page and the confirmation email where all pertinent information is provided to the customer before, during and after placing their order.
The following disclosure is directly from our website and can be found on both the order and thank you pages:
"I have ordered Click Money™ and trial membership for 2.29 S&H. After the 7 day trial I will be charged $59.95 a month thereafter if I do not cancel. I also agree to the 14 day and 21 day bonus trials to the Fast Gov Grants™ and Network Agenda™ for $14.95 a month and $9.95 a month thereafter, should I choose not to cancel. I have read and agree to the Privacy Policy | Terms & Conditions. For questions, call [protected], anytime 24 hours a day."
Also, immediately after placing your order, our Thank You page directed you to the confirmation email we sent:
"Thank you for requesting your Click Money™ CD. You should be receiving a confirmation e-mail shortly, containing your receipt and detailed order information and Client ID. If you have not yet received this e-mail, please check your other e-mail boxes to ensure that the message wasn't misfiled. If, for any reason, you are unable to find your order confirmation e-mail, please contact our customer support representatives at [protected], anytime 24 hours a day. For fast service please have your Client ID number available."
Click Money™ comes with a 7 day free trial to our member’s website where we offer one on one live chat assistance and it teaches users how to make money using Google’s AdWords and AdSense Programs. Customers can use these programs to create Google AdWord-based Advertisements and place ads on Google searches using Google AdWords. They can do this either for their own sites or they can use Google AdSense to funnel traffic through their sites to other sites and get paid for the traffic they generate.
Click Money™ also comes with two fast action bonuses:
First is a 14 day free trial to our Fast Gov Grants™ Site, which offers access to one of the largest grant data bases where you can find both government and private foundation grantors. It offers information from Dr. Porter who is a licensed and certified grant writer. The information that is offered through our member’s website is more extensive than what other companies sell in coaching programs that cost thousands of dollars, so we feel that we are offering our clients the best value in the industry. After the trial period, it is a reduced monthly membership fee of $14.95 because you are already a member of another of our programs.
The second fast action bonus is a 21 day free trial for Network Agenda™, an affiliate company that offers an online date book that will allow you to keep track of your daily schedule and will even send you reminders to your cell phone. After the free trial, the service is $9.95 a month membership fee.
For assistance, please contact customer service at [protected] and there you will find a helpful agent waiting to assist you with your concerns.
If you are another customer that is reading this and you have already tried customer service, but feel that we have failed you in some way or you feel you weren't treated fairly please call me directly at [protected], or email me at customerservice@cshelp.org, I will be happy to address your concerns ASAP.
Sincerely,
Online Customer Support
cascabelmuda,
I apologize for any misunderstanding regarding the services you've been receiving from our company. There are no commitments with the free product you ordered however there are bonus free trial periods to membership websites that accompany the free CD and we do our best to disclose this as it is stated several times throughout the ordering process - on the sales page, the order page, the confirmation page and the thank you email, it is then also explained in the first paragraph of the Terms and Conditions of the offer. We offer the trial periods to give our clients a chance to use the services and see the value of them for themselves before they are billed for them. The trial periods are free for 7-30 days from the order date depending on which bonuses apply and we would not have charged you had you called customer service and canceled during the trial period as it is not our desire to bill clients who do not want the membership after the free trial offer ends.
The following is the first paragraph of the Terms and Conditions of the offer (the Terms and Conditions and Privacy Policy links can be found on every page of the sales ad):
Bonus Material Terms and Termination.
By purchasing this product, you agree to adhere to the termination agreement as outlined on the order page, confirmation of order page, and confirmation email, which is that you, the buyer, are not entitled to a refund of the upfront cost of any shipping and handling that may or may not have been charged to you for delivery of said product. Furthermore, any free trials that may or may not be offered with this product are only free during the said allotted time of the free trial period as outlined within the product sales page, confirmation of order page, and confirmation email. If you have not cancelled the free bonus within the free trial period (if offered on product purchasing), you are agreeing to purchase the bonus material and/or service at a monthly reoccurring cost. This can be cancelled by calling the customer service number provided in the confirmation email between the hours of 9AM and 9PM EST M-F and stating your desire to cancel said bonus material. However, in order to not be charged any future reoccurring cost, please give ample time (2 business days) to be cancelled out of any reoccurring billing system before the next scheduled charge to your account (this does not apply during any trial period). Not canceling trial programs constitutes authorization, by you, the buyer, for any charges (as outlined) for the associated bonus service until your request to cancel has been received by our customer service staff. By not canceling the bonus program during the trial period or prior to two days before a scheduled billing cycle, you agree that any reoccurring charges billed to you will be non-refundable.
As you can see the Terms direct the customer to the sales page, confirmation of order page and the confirmation email where all pertinent information is provided to the customer before, during and after placing their order.
The following disclosure is directly from our website and can be found on both the order and thank you pages:
"By submitting this form, I am ordering the Click Money CD™ and trial membership for $.99 S&H. After the 7 day trial, I will be charged $59.95 a month thereafter if I do not cancel. I also agree to the 14 day and 21 day bonus trials to the Fast Grants Members Site™ and Network Agenda™ for $14.95 a and $9.95 a month thereafter, should I choose not to cancel. I have read and agree to the Privacy Policy | Terms & Conditions. For questions, call [protected], anytime, 24 hours a day."
Click Money™ comes with a 7 day free trial to our member’s website where we offer one on one live chat assistance and it teaches users how to make money using Google’s AdWords and AdSense Programs. Customers can use these programs to create Google AdWord-based Advertisements and place ads on Google searches using Google AdWords. They can do this either for their own sites or they can use Google AdSense to funnel traffic through their sites to other sites and get paid for the traffic they generate.
Click Money™ also comes with two fast action bonuses:
First is a 14 day free trial to our Fast Gov Grants™ Site, which offers access to one of the largest grant data bases where you can find both government and private foundation grantors. It offers information from Dr. Porter who is a licensed and certified grant writer. The information that is offered through our member’s website is more extensive than what other companies sell in coaching programs that cost thousands of dollars, so we feel that we are offering our clients the best value in the industry. After the trial period, it is a reduced monthly membership fee of $14.95 because you are already a member of another of our programs.
The second fast action bonus is a 21 day free trial for Network Agenda™, an affiliate company that offers an online date book that will allow you to keep track of your daily schedule and will even send you reminders to your cell phone. After the free trial, the service is $9.95 a month membership fee.
For assistance, please contact customer service at [protected] and there you will find a helpful agent waiting to assist you with your concerns.
If you are another customer that is reading this and you have already tried customer service, but feel that we have failed you in some way or you feel you weren't treated fairly please call me directly at [protected], or email me at customerservice@cshelp.org, I will be happy to address your concerns ASAP.
Sincerely,
Online Customer Support
p.s. In regards to the comment above by ezmfewe: we are NOT myonlinecashsecrets.com, nor are we affiliated with this company in any way. The charges he has mentioned are not from our company.
The charges you have mentioned above are associated with the order of a Google CD and there are no commitments with the free product - however, there are bonus free trial periods to membership websites that accompany the download and we do our best to disclose this as it is stated several times throughout the ordering process - on our sales page, the order page, the confirmation/thank you page and it is also explained in the 1st paragraph of the Terms and Conditions of the offer.
The following disclosure is directly on the website where the orders are placed and can be found on both the order and thank you pages:
"By submitting this form, I am ordering the Click Money CD™ and trial membership for $2.29 S&H. After the 7 day trial, I will be charged $59.95 a month thereafter if I do not cancel. I also agree to the 14 day and 21 day bonus trials to the Fast Grants Members Site™ and Network Agenda™ for $7.95 a and $9.95 a month thereafter, should I choose not to cancel. I have read and agree to the Privacy Policy | Terms & Conditions. For questions, call [protected], anytime, 24 hours a day."
Your post mentions that you believe 2 fraudulent transactions of $.99 and $52.56 were deducted without your knowledge. If you are not the person who placed the order for the Google CD, I certainly do apologize and our company takes Fraud very seriously - when Fraud is perpetrated against any customer, it is also perpetrated against us. The only way we are able to issue charges is by having the complete credit card #, expiration date and security verification # submitted with an order and we are very willing to help whom ever has had any difficulties in this manner associated with our company. If you did not place this order, whatever information is captured at the time the order was placed can be provided to law enforcement should you choose to pursue legal action.
If any further assistance is needed, please contact customer service at [protected].
If you are another customer that is reading this and you have already tried customer service, but feel that we have failed you in some way or you feel you weren't treated fairly please call me directly at [protected], or email me at customerservice@cshelp.org, I will be happy to address your concerns ASAP.
Sincerely,
Online Customer Support
Our company handles some aspects of Customer Support for Network Agenda, and I apologize for any misunderstanding regarding the services you've been receiving from our company. If you have received a charge from Network Agenda, then with the offer of the Grant CD, you have also received a free trial period for Network Agenda. We offer the trial period to give our clients a chance to use the services and see the value before they are billed and we do our best to disclose this as it is stated several times throughout the ordering process - on the sales page, the order page, the confirmation page and the thank you email and it is also explained in the 1st paragraph of the Terms and Conditions of the offer. The trial period for Network Agenda is free for 21-30 days from the order date depending on which bonus applies and we would not have charged you had you called customer service and canceled during the trial period as it is not our desire to bill clients who do not want the membership after the free trial offer ends.
The following is the first paragraph of the Terms and Conditions of the offer (the Terms and Conditions and Privacy Policy links can be found on every page of the sales ad):
Bonus Material Terms and Termination.
By purchasing this product, you agree to adhere to the termination agreement as outlined on the order page, confirmation of order page, and confirmation email, which is that you, the buyer, are not entitled to a refund of the upfront cost of any shipping and handling that may or may not have been charged to you for delivery of said product. Furthermore, any free trials that may or may not be offered with this product are only free during the said allotted time of the free trial period as outlined within the product sales page, confirmation of order page, and confirmation email. If you have not cancelled the free bonus within the free trial period (if offered on product purchasing), you are agreeing to purchase the bonus material and/or service at a monthly reoccurring cost. This can be cancelled by calling the customer service number provided in the confirmation email and stating your desire to cancel said bonus material. However, in order to not be charged any future reoccurring cost, please give ample time (2 business days) to be cancelled out of any reoccurring billing system before the next scheduled charge to your account (this does not apply during any trial period). Not canceling trial programs constitutes authorization, by you, the buyer, for any charges (as outlined) for the associated bonus service until your request to cancel has been received by our customer service staff. By not canceling the bonus program during the trial period or prior to two days before a scheduled billing cycle, you agree that any reoccurring charges billed to you will be non-refundable.
As you can see the Terms direct the customer to the sales page, confirmation of order page and the confirmation email where all pertinent information is provided to the customer before, during and after placing their order.
For assistance with your charge from Network Agenda, please contact customer service at [protected].
If you are another customer that is reading this and you have already tried customer service, but feel that we have failed you in some way or you feel you weren't treated fairly, please call me directly at [protected], or email me at customerservice@cshelp.org, I will be happy to address your concerns ASAP.
Sincerely,
Online Customer Support
I apologize for any misunderstanding regarding the services you've been receiving from our company. There are no commitments with the free product however, there is a bonus free trial period to membership websites that accompanies the free CD or CD download and we do our best to disclose this as it is stated several times throughout the ordering process - on the sales page, the order page, the confirmation page and the thank you email, it is then also explained in the first paragraph of the Terms and Conditions of the offer. We offer the trial periods to give our clients a chance to use the services and see the value of them for themselves before they are billed. The trial periods are free for 7-30 days from the order date depending on which bonuses apply and we would not have charged you had you called customer service and canceled during the trial period as it is not our desire to bill clients who do not want the membership after the free trial offer ends.
The following is the first paragraph of the Terms and Conditions of the offer (the Terms and Conditions and Privacy Policy links can be found on every page of the sales ad):
Bonus Material Terms and Termination.
By purchasing this product, you agree to adhere to the termination agreement as outlined on the order page, confirmation of order page, and confirmation email, which is that you, the buyer, are not entitled to a refund of the upfront cost of any shipping and handling that may or may not have been charged to you for delivery of said product. Furthermore, any free trials that may or may not be offered with this product are only free during the said allotted time of the free trial period as outlined within the product sales page, confirmation of order page, and confirmation email. If you have not cancelled the free bonus within the free trial period (if offered on product purchasing), you are agreeing to purchase the bonus material and/or service at a monthly reoccurring cost. This can be cancelled by calling the customer service number provided in the confirmation email between the hours of 9AM and 9PM EST M-F and stating your desire to cancel said bonus material. However, in order to not be charged any future reoccurring cost, please give ample time (2 business days) to be cancelled out of any reoccurring billing system before the next scheduled charge to your account (this does not apply during any trial period). Not canceling trial programs constitutes authorization, by you, the buyer, for any charges (as outlined) for the associated bonus service until your request to cancel has been received by our customer service staff. By not canceling the bonus program during the trial period or prior to two days before a scheduled billing cycle, you agree that any reoccurring charges billed to you will be non-refundable.
As you can see the Terms direct the customer to the sales page, confirmation of order page and the confirmation email where all pertinent information is provided to the customer before, during and after placing their order.
If you called to cancel the primary program you ordered, but did not request cancellation of the bonus programs, this is why you may have still received additional charges. Because many of our customers will cancel one program, but continue to use another, unless the customer specifically requests cancellation of a certain program, that program will remain active until we receive the request to cancel. I apologize if you were not aware you would need to cancel each program individually, but we do provide the information about each program, trial period and each monthly charge several times throughout the ordering process and in the confirmation email we sent so the customer can cancel each program if they are not interested in using them.
If you have any questions or concerns, please contact customer service at -[protected].
If you are another customer that is reading this and you have already tried customer service, but feel that we have failed you in some way or you feel you weren't treated fairly please call me directly at [protected] or email me at customerservice@cshelp.org I will be happy to address your concerns ASAP.
Sincerely,
Online Customer Support
Our company handles some aspects of Customer Support for a program called Network Agenda, which may show on a billing statement as OFFICEAGENDACOM. If you have received a charge from Network Agenda, then with the order of a Google or Grant CD, CD download or Ebook program, you also received a free trial period for Network Agenda. We offer the trial period to give our clients a chance to use the services and see the value before they are billed. The trial period for Network Agenda is free for 21-30 days from the order date, depending on which bonus applies, and we would not have charged you had you called customer service and canceled during the trial period as it is not our desire to bill clients who do not want the membership after the free trial offer ends.
For assistance with your charge from OFFICEAGENDACOM, please contact Network Agenda customer service at [protected] and there you will find an agent who will be happy to assist you in trying to locate an account and addressing your concerns.
If you are another customer that is reading this and you have already tried customer service, but feel that we have failed you in some way or you feel you weren't treated fairly, please call me directly at [protected], or email me at customerservice@cshelp.org, I will be happy to address your concerns ASAP.
Sincerely,
Online Customer Support
Our company handles some aspects of Customer Support for a program called Network Agenda, which may show on a billing statement as OfficeAgenda.com. If you have received a charge from Network Agenda, then with the order of a Google or Grant CD, CD download or Ebook program, you also received a free trial period for Network Agenda. We offer the trial period to give our clients a chance to use the services and see the value before they are billed. The trial period for Network Agenda is free for 21-30 days from the order date, depending on which bonus applies, and we would not have charged you had you called customer service and canceled during the trial period as it is not our desire to bill clients who do not want the membership after the free trial offer ends.
For assistance with your charge from OfficeAgenda.com, please contact Network Agenda customer service at [protected] and there you will find an agent who will be happy to assist you in trying to locate an account and addressing your concerns.
If you are another customer that is reading this and you have already tried customer service, but feel that we have failed you in some way or you feel you weren't treated fairly, please call me directly at [protected], or email me at customerservice@cshelp.org, I will be happy to address your concerns ASAP.
Sincerely,
Online Customer Support
Our company handles some aspects of Customer Support for a program called Network Agenda, which may show on a billing statement as officeagenda. If you have received a charge from Network Agenda, then with the order of a Google or Grant CD, CD download or Ebook program, you also received a free trial period for Network Agenda. We offer the trial period to give our clients a chance to use the services and see the value before they are billed. The trial period for Network Agenda is free for 21-30 days from the order date, depending on which bonus applies, and we would not have charged you had you called customer service and canceled during the trial period as it is not our desire to bill clients who do not want the membership after the free trial offer ends.
For assistance with your charge from officeagenda, please contact Network Agenda customer service at [protected] and there you will find an agent who will be happy to assist you in trying to locate an account and addressing your concerns.
If you are another customer that is reading this and you have already tried customer service, but feel that we have failed you in some way or you feel you weren't treated fairly, please call me directly at [protected], or email me at customerservice@cshelp.org, I will be happy to address your concerns ASAP.
Sincerely,
Online Customer Support
Our company represents some of the Fit Factory programs, which may show on a billing statement as MYTRAINER, and I apologize for any misunderstanding that may have occurred.Fit Factory is a companion program that comes with various online health food or dietary supplements and I apologize for any misunderstanding that might have occurred when you purchased your product(s) online.
Fit Factory offers our customers live chat support with licensed Fitness Trainers and Dietitians, flash galleries for yoga and workouts, links to recipes and can also assist with menu planning. This program also offers a variety of diets for special needs that can be customized to fit your nutrition and/or weight loss goals.
All pertinent information about Fit Factory was provided when payment information was entered for your product and before final submission of your order - this provided you access to all the terms and disclosures, as well as Customer service numbers, for greatest support and success with your product.
Customer service for Fit Factory can be reached at [protected] hours a day, 7 days a week.
If you are another customer that is reading this and you have already tried customer service, but feel that we have failed you in some way or you feel you weren't treated fairly please call me directly at [protected], or email me at customerservice@cshelp.org, I will be happy to address your concerns ASAP.
Sincerely,
Online Customer Support
Donibeau,
Our company represents some of the Fit Factory programs which may show on a billing statement as My Trainer. Fit Factory is a companion program that comes with various online health food or dietary supplements and I apologize for any misunderstanding that might have occurred when you purchased your product(s) online.
Your post mentioned that you have already contacted Customer service. Our company strives to give the highest standard of quality customer service, and if you feel you were not treated fairly, or would like to discuss additional issues, please contact me directly at [protected], or you may email me at customerservice@cshelp.org, and I will be happy to assist you with your concerns.
If you are another customer reading this and you have tried customer service and feel that we have failed you, or you feel you were mistreated in any way, please call me directly and the number above, or the customer service email, and I will be happy to address your concerns ASAP.
Sincerely,
Online Customer Support
