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Dimitri L.

CA
Registration date: Mar 04, 2020
0 helpful votes

Dimitri L.’s comments

Nov 18, 2020
6:09 am EST
Thank you for such detailed feedback. We truly apologize your order did not meet your expectations. We would be happy to investigate your case and offer you a suitable resolution. Please send us screenshot of your complaint to customersupport@bloomex.ca indicating the order number. We look forward to hearing from you soon.

Kind regards, Bloomex Team
Thank you for such detailed feedback. We truly apologize your order did not meet your expectations. We would be happy to investigate your case and offer you a suitable resolution. Please send us screenshot of your complaint to customersupport@bloomex.ca indicating the order number. We look forward to hearing from you soon.

Kind regards, Bloomex Customer Support
Thank you for such detailed feedback. We truly apologize your order did not meet your expectations. We would be happy to investigate your case and offer you a suitable resolution. Please send us screenshot of your complaint to customersupport@bloomex.ca indicating the order number. We look forward to hearing from you soon.

Kind regards, Bloomex Customer Support
Thank you for such detailed feedback. We truly apologize your order did not meet your expectations. We would be happy to investigate your case and offer you a suitable resolution. Please send us screenshot of your complaint to customersupport@bloomex.ca indicating the order number. We look forward to hearing from you soon.

Kind regards, Bloomex Customer Support
Thank you for such detailed feedback. We truly apologize your order did not meet your expectations. We would be happy to investigate your case and offer you a suitable resolution. Please send us screenshot of your complaint to customersupport@bloomex.ca indicating the order number. We look forward to hearing from you soon.

Kind regards, Bloomex Customer Support
Thank you for such detailed feedback. We truly apologize your order did not meet your expectations. We would be happy to investigate your case and offer you a suitable resolution. Please send us screenshot of your complaint to customersupport@bloomex.ca indicating the order number. We look forward to hearing from you soon.

Kind regards, Bloomex Customer Support
Thank you for such detailed feedback. We truly apologize your order did not meet your expectations. We would be happy to investigate your case and offer you a suitable resolution. Please send us screenshot of your complaint to customersupport@bloomex.ca indicating the order number. We look forward to hearing from you soon.

Kind regards, Bloomex Customer Support
Dec 21, 2020
4:41 am EST
Thank you for such detailed feedback. We truly apologize your order did not meet your expectations. We would be happy to investigate your case and offer you a suitable resolution. Please send us screenshot of your complaint to customersupport@bloomex.ca indicating the order number. We look forward to hearing from you soon.

Kind regards, Bloomex Customer Support
Thank you for such detailed feedback. We truly apologize your order did not meet your expectations. We would be happy to investigate your case and offer you a suitable resolution. Please send us screenshot of your complaint to customersupport@bloomex.ca indicating the order number. We look forward to hearing from you soon.

Kind regards, Bloomex Customer Support
Dec 23, 2020
3:18 am EST
Thank you for such detailed feedback. We truly apologize your order did not meet your expectations. We would be happy to investigate your case and offer you a suitable resolution. Please send us screenshot of your complaint to customersupport@bloomex.ca indicating the order number. We look forward to hearing from you soon.

Kind regards, Bloomex Customer Support
Dec 24, 2020
2:01 am EST
Thank you for such detailed feedback. We truly apologize your order did not meet your expectations. We would be happy to investigate your case and offer you a suitable resolution. Please send us screenshot of your complaint to customersupport@bloomex.ca indicating the order number. We look forward to hearing from you soon.

Kind regards, Bloomex Customer Support
Jan 22, 2021
3:47 am EST
Thank you for such detailed feedback. We truly apologize your order did not meet your expectations. We would be happy to investigate your case and offer you a suitable resolution. Please send us screenshot of your complaint to customersupport@bloomex.ca indicating the order number. We look forward to hearing from you soon.

Kind regards, Bloomex Customer Support
Thank you for your detailed feedback. We are so sorry to hear that you have had such a poor experience. Customer satisfaction is always the number one priority for us. We're deeply sorry that that wasn't clearly demonstrated to you. We completely understand how upset you must feel. We apologize again for any trouble we may have caused you. Please advise if there's anything we could do to accommodate you. We would be more than happy to offer you the option of re-sending the order with a huge free upgrade to any address in the country. Alternatively, we could send a gift basket of equal value or issue a store credit that you may use at any time in the future. We apologize for any inconvenience caused and looking forward to hearing from you soon. Let us know if you have any more questions, comments, or concerns.

Sincerely, Bloomex Customer Support
We really appreciate the fact that you shared opinion. We strive to become better now and we do hope that your next time with Bloomex will be better. Once again, thank you very much for your feedback. Please send us screenshot of your complaint to customersupport@bloomex.ca indicating the order number.
Warm regards, Bloomex Customer Support
Feb 16, 2021
9:01 am EST
Thank you for such detailed feedback. We truly apologize your order did not meet your expectations. We would be happy to investigate your case and offer you a suitable resolution. Please send us screenshot of your complaint to customersupport@bloomex.ca indicating the order number. We look forward to hearing from you soon.

Kind regards, Bloomex Customer Support
Feb 16, 2021
10:57 am EST
Thank you for such detailed feedback. We truly apologize your order did not meet your expectations. We would be happy to investigate your case and offer you a suitable resolution. Please send us screenshot of your complaint to customersupport@bloomex.ca indicating the order number. We look forward to hearing from you soon.

Kind regards, Bloomex Customer Support
Feb 22, 2021
2:56 am EST
We apologize for all the trouble you have experienced. We truly understand the importance of this issue. We really want to fix the issue immediately. We did not want to hurt you this way. We hope you believe us when we say how sorry we are. We would be happy to improve your impression about us, because you are a valued customer and we would like to serve you again in the future. We do want to bring joy to your future recipients. All this being said, we again apologize for the problems we have caused you. Please send us screenshot of your complaint to customersupport@bloomex.ca indicating the order number. We hope you are willing to give us another chance.
Warm regards, Bloomex Customer Support
Apr 16, 2021
7:49 am EDT
Thank you for such detailed feedback. We truly apologize your order did not meet your expectations. We would be happy to investigate your case and offer you a suitable resolution. Please send us screenshot of your complaint to customersupport@bloomex.ca indicating the order number. We look forward to hearing from you soon.

Kind regards, Bloomex Customer Support
Apr 30, 2021
7:22 am EDT
Thank you for such detailed feedback. We truly apologize your order did not meet your expectations. We would be happy to investigate your case and offer you a suitable resolution. Please send us screenshot of your complaint to customersupport@bloomex.ca indicating the order number. We look forward to hearing from you soon.

Kind regards, Bloomex Customer Support
May 04, 2021
10:45 am EDT
Thank you for your feedback. We apologize for the delay in receiving your order. While we did our best to meet each delivery request some delays may happen due to more than a large normal order volume during the busy season. We were under high pressure due to a combination of high volume, challenging supply, and health restrictions for our production and delivery process during the pandemic time. As a token of appreciation we can issue $15 in-store credit on your account. We sincerely thank you for your order and we will be pleased to serve you soon again.

Regards, Bloomex Customer Support
Thank you for such detailed feedback. We truly apologize your order did not meet your expectations. We would be happy to investigate your case and offer you a suitable resolution. Please send us screenshot of your complaint to customersupport@bloomex.ca indicating the order number. We look forward to hearing from you soon.

Kind regards, Bloomex Customer Support
May 10, 2021
11:36 am EDT
Thank you for such detailed feedback. We truly apologize your order did not meet your expectations. We would be happy to investigate your case and offer you a suitable resolution. Please send us screenshot of your complaint to customersupport@bloomex.ca indicating the order number. We look forward to hearing from you soon.

Kind regards, Bloomex Customer Support
We apologize for all the trouble you have experienced. We truly understand the importance of this issue. We really want to fix the issue immediately. We did not want to hurt you this way. We hope you believe us when we say how sorry we are. We would be happy to improve your impression about us, because you are a valued customer and we would like to serve you again in the future. All this being said, we again apologize for the problems we have caused you. Please send us screenshot of your complaint to customersupport@bloomex.ca indicating the order number. We hope you are willing to give us another chance.

Warm regards, Bloomex Customer Support
May 10, 2021
11:37 am EDT
Thank you for your feedback. We are very sorry to hear that you did not have the perfect experience with us. Unfortunately, your order has been delayed by the courier service and we were in contact with the to inquire about this issue. We would like to rectify the situation by resending the order out free of additional charge. Alternatively, we could send a gift basket of equal value or issue a store credit that you may use at any time in the future. Please advise which option you would prefer. We apologize for any inconvenience caused and hope to be able to rectify the situation.

Regards, Bloomex Customer Support
May 11, 2021
1:07 pm EDT
We apologize for all the trouble you have experienced. We truly understand the importance of this issue. We really want to fix the issue immediately. We did not want to hurt you this way. We hope you believe us when we say how sorry we are. We would be happy to improve your impression about us, because you are a valued customer and we would like to serve you again in the future. All this being said, we again apologize for the problems we have caused you. Please send us screenshot of your complaint to customersupport@bloomex.ca indicating the order number. We hope you are willing to give us another chance.

Warm regards, Bloomex Customer Support