Thank you for your detailed feedback. We have issued a resend of this order. We are awaiting our new stock to arrive prior to resending this order to ensure it is sent at its freshest state. We apologize for the inconvenience and appreciate your patience as we resolve your issues as quickly as possible. If you stay satisfied, we would appreciate amending of your review.
Thank you, Bloomex Customer Support
We apologize for all the trouble you have experienced. We truly understand the importance of this issue. We really want to fix the issue immediately. We did not want to hurt you this way. We hope you believe us when we say how sorry we are. We would be happy to improve your impression about us, because you are a valued customer and we would like to serve you again in the future. All this being said, we again apologize for the problems we have caused you. Please send us screenshot of your complaint to customersupport@bloomex.ca indicating the order number. We hope you are willing to give us another chance.
Warm regards, Bloomex Customer Support
Thank you for such detailed feedback. We truly apologize the product did not meet your expectations. We would be happy to investigate your case and offer you a suitable resolution. Please send us screenshot of your complaint and pictures of the order to customersupport@bloomex.com.au indicating the order number. We look forward to hearing from you soon.
Kind regards, Bloomex Customer Support
Thank you for your feedback. We truly apologize your order did not meet your expectations. Unfortunately we do not guarantee any specific items in the basket as it always depends on the stock. Not all listed items are guaranteed. As a token of appreciation we can issue $52 in-store credit on your account.
Kind regards, Bloomex Customer Support
Thank you for such detailed feedback. We truly apologize the product did not meet your expectations. We would be happy to investigate your case and offer you a suitable resolution. Please send us screenshot of your complaint to customersupport@bloomex.ca indicating the order number. We look forward to hearing from you soon.
Kind regards, Bloomex Customer Support
Thank you for your feedback. We truly apologize your order did not meet your expectations. We apologize for the delay in receiving your order. While we do all our best to meet each delivery request some delays may happen due to more than a large normal order volume during the busy season. We were under high pressure due to a combination of high volume, challenging supply, and health restrictions for our production and delivery process during the pandemic time. Please send us screenshot of your complaint to customersupport@bloomex.ca indicating the order number. We look forward to hearing from you soon.
Kind regards, Bloomex Customer Support
Thank you for such detailed feedback. We truly apologize the product did not meet your expectations. We would be happy to investigate your case and offer you a suitable resolution. Please send us screenshot of your complaint to customersupport@bloomex.ca indicating the order number. We look forward to hearing from you soon.
Kind regards, Bloomex Customer Support
We really appreciate the fact that you shared opinion. We strive to become better and we do hope that your next time with Bloomex will be better. Once again, thank you very much for your feedback. Please send us screenshot of your complaint to customersupport@bloomex.ca indicating the order number.
Warm regards, Bloomex Customer Support
We really appreciate the fact that you shared opinion. We strive to become better and we do hope that your next time with Bloomex will be better. Once again, thank you very much for your feedback. Please send us screenshot of your complaint to customersupport@bloomex.ca indicating the order number.
Warm regards, Bloomex Customer Support
Thank you for your feedback. We are sorry to hear the order did not meet your expectations. We would like to rectify the situation by resending the order out free of additional charge. Alternatively, we could send a gift basket of equal value or issue a store credit that you may use at any time in the future. Please advise which option you would prefer. We apologize for any inconvenience caused and hope to be able to rectify the situation.
Regards, Bloomex Customer Support
Thank you for your feedback. We are sorry to hear the order did not meet your expectations. We would like to rectify the situation by resending the order out free of additional charge. Alternatively, we could send a gift basket of equal value or issue a store credit that you may use at any time in the future. Please advise which option you would prefer. We apologize for any inconvenience caused and hope to be able to rectify the situation.
Regards, Bloomex Customer Support
We apologize for all the trouble you have experienced. We truly understand the importance of this issue. We really want to fix the issue immediately. We did not want to hurt you this way. We hope you believe us when we say how sorry we are. We would be happy to improve your impression about us, because you are a valued customer and we would like to serve you again in the future. All this being said, we again apologize for the problems we have caused you. Please send us screenshot of your complaint to customersupport@bloomex.ca indicating the order number. We hope you are willing to give us another chance.
Warm regards, Bloomex Customer Support
We really appreciate the fact that you shared opinion. We strive to become better and we do hope that your next time with Bloomex will be better. Once again, thank you very much for your feedback. Please send us screenshot of your complaint to customersupport@bloomex.ca indicating the order number.
Warm regards, Bloomex Customer Support
