If you were an ### to me like that not only would I not take you off the list, but I would also register your name, email, and phone number for everything I could find.
Nothing can be done you idiot. you were so smart you ###ed yourself. at least if you paid with a credit card you would have had protection and recourse. with a check (especially a certified cashiers check or money order) you only have to keep the customer happy long enough for the funds to clear. The only way you could have screwed yourself anymore is by stopping in and paying cash.
Not so smart now are you. I will gladly go to a busy mall and throw my credit card on the floor and walk away because I know I have 0 liability for unathorized transactions and or in your case services not rendered as described.
Yes they lied to you but you are the one who let them take advantage of your greed! your greed stood in the way of reason with that inflated sales price.
Sick the people at ResaleRipoffs.com on them. They can help you get your money back. If you google timeshare fee recovery or timeshare refund service they come up number 1.
buck lewis bail bonds is nothing but a harrassing no good ###
I have to agree. Mistakes are human, but it's really tough to assist someone when they are calling you every name under the sun. Perfect example: I "spoke" with someone today that spent 20 minutes yelling at me for a mistake that THEY made. I fixed their problem and made accommodations for the perceived mistake (which only took about 2 minutes) and had to take a verbal beating for the next 18. As a customer, you expect superior service...As a company, we expect civil customers.
You wanna know what I think? *fart*
I worked for jitterbug and I would have to say, they suck b/c the call center they work for sucks. The company never does anything for them. Half the people don't get updates about the service so they give out false information over the phone b/c of the supervisors. They want everyone to be perfect little robots, instead of human beings. Anyway don't hate the company, hate the ### call center.
Match.com is not a scam. The matches you receive are based on the criteria that you have selected, whether it is one thing you have in common or everything you have in common. The site cannot help it if there is no one in your area with exactly the same qualities or beliefs.
Completely agree with Jane Doe! It is stated in the terms of use, which is something that can be found on nearly almost every site on the internet. If you choose not to read the terms of use, and receive an "unauthorized charge" later on that is your responsibility. The most efficient way to cancel your subscription is to cancel on the website yourself or call the company so they can cancel it for you so you won't incur any future charges. Companies like Match and Chemistry receive thousands of emails everyday, so they won't necessarily get back to you the same day you send the email. Also, I think that it is pretty clear that Chemistry is not an add-on for Match as it takes you to a whole different website where you have to sign up for another subscription. As you must know now you do not cancel your subscription through Match.com and you are provided with notice of possible recurring charges in the terms of use and under your subscription status
There are photo requirements and it takes time for them to be posted. If you can't reach them by email call them!
Read the terms of use! You can cancel your subscription before being auto-renewed if you would do so!
They have no control over deleting your profile completely, anything that you put on the internet will remain no matter what site. There is not a delete button believe it or not, or else they would be more than happy to completely delete you. They don't do anything with your profile information, they hide your profile so you can't be searched, and they would have to write down your user name even if they had wanted to. Also, the terms of use are not in fine print, it is your responsibility to read it and if you don't then you're the only one to blame. After all, it is your credit card number you are giving out you should become more aware of terms like this.
Match.com is not marketing you. Once you put any type of information about yourself on the internet, whether you are on match.com or not it can be accessed by anyone who knows any thing about you. Also, match.com doesn't put you on website communities, if you visit other sister sites such as Chemistry then you are putting yourself out there. Furthermore, there is nothing a lawyer could do for you in a situation like this because you agreed to their Terms of use.
There is nothing they can do about overdraft fees they can only refund you the cost of the subscription. Also, it is stated in the terms of use that there is an auto-renewal program. Also, I hate to tell you this, but you're pretty much wasting your time and money if you consulted a lawyer in regards to this matter. Usually if the representative notices that you haven't used your account in so long then they can usually credit you back a few months at least I believe. Especially when you are at least nice to the representatives/supervisors even though it is a difficult thing to do after losing so much money on an unused service.
Basically what I gathered out of this story is that you're braindead. You got a mistaken charge which wasn't appearing on their end, lost the letter to prove it in a storage facility instead of keeping it in your purse or somewhere you could get to it, supposedly spent $2000 to go get it just to prove you didn't owe $200 (which just proves your stupidity right there), then blamed Sprint that you were stupid enough to leave it there then hurt yourself and expect compensation for that too, then even without records they send you $200 to make up for the mistake they still can't prove, all the while saying you never owed it even though you got one letter saying you did and more than likely never saw one after because it was autoprinted by the system.
Report this to Sprint. A customer care supervisor can either get in contact with someone or give you an e-mail or phone number to someone you can contact (usually found on the sprint.com website).
However, not all customer care supervisors can contact directly, infact most can't. But they should be able to help you if you report it to them by helping you with contact info if they can't themselves. I say this because a lot of people get the impression that when they call customer care (for any company, not just Sprint) that they get the actual company and the same handful of emplyees. There are actually thousands of them, all working from centres who, while they work for the company, actually work for another company they sprints pays to handle their customer care to ensure there are people available to answer more than 250, 000 calls.
You should also have the info of when you called and a name if possible. Though the time is really more valuable than the name. I advise this if you feel threatened.
Customer Care couldn't access your account because you fell into outside collections. The collection agency is the only one with the proper information. Sprints collection/cancellation/retention dept. may be able to open something but not likely if the account is gone outside collections. Customer Care doesn't do much of anything after cancellations, that's why there's a cancellation dept. Outside collections is basically another company that pays your bill for you, but not the full amount. Sprint might have gotten half of the $60 it said you owed, then the collection agency who "bought" your debt calls you and demands the money - sometimes with interest. This is how all companies work, not just Sprint. If you fell into outside collections with T-mobile the same thing would happen. It's the outside collection that was responsible for calling you 2 years ago and accepting the receipt. Ask for a supervisor of the collections agency.
An upgrade usually means a new phone or newer model phone. If you had your phone switched at any point in your contract your contract will extend. This only happens if the phone is an upgrade (ie., newer model) than the one you have. This includes a newer model phone even if it was one a friend had and used or if you accepted a free upgrade to a phone after a certain amount of time in the contract. This should be stated on the bill for the month that it happened on either the page with your plan on it or on the back where your contract is it says you will enter a new contract for an upgrade and may (not always) incurr an activation fee of $35. If this is the case you can call and dispute not knowing (if you didn't read the contract). That doesn't necessarily mean you will get out of the contract, because it is still binding. Sometimes you can though. Taking it out on the rep won't help, and it isn't her fault anyway. She doesn't deserve to be told to "knock herself out" and shove a phone somewhere because of this confusion. It quite literally wouldn't tell her on her system what you upgraded to. But you can call Customer Care and ask them to check if you've had any phone swaps or upgrades in the last 2-3 years (if you don't remember) and that might be the same date your new contract started. New contracts can also start because of certain services added, like a plan change, a second line, or a feature you didn't have when you started. I say all this because all phone companies work this way.
If you're talking about those text messaged that are sent to your phone and charge you anywhere from .50cents to $9.99 a message, then those are premium messages. Whatever phone company you're with you can you the same resolution. This charge (if you're talking about what I'm talking about) isn't from your phone company, it's from a subscription message service you or someone who used your phone subscribed to by sending a text message to them. It's kind of like calling a 1-900 number but not for the smutty calls. The subscription could be anything, like cellphone wallpapers and ringtones, or horoscopes and jokes. To get rid of it you need to reply back to the text with the word STOP (more effectively in capital letters). If this does not work you can call your phone company and ask if they might be able to help you get the number to the subscriber, and if they can block subscription messages only (or all text if you don't want it). Sometimes they can't do this, so you'll need to call the subscriber yourself. Try typing the name on the message into Google and find their site to contact. Usually there's a phone number there.
You can only get those messages from either sending a text message to the company, someone else using your phone and doing it, or entering your number on a site somewhere and not realizing you did so. There is no other way to get this without entering somehow yourself, or someone with your phone. You can however, get rid of it.
These are premium text messages (messages that charge you subscription fees and are recurring). To get rid of them you need to txt the word STOP back to the number sending you the messages. These fees are not charged by your phone company but by subscribers. If sending STOP doesn't work, you can call your phone company and see if they are able to block premium messages or help you find a contact number. If they are unable (some call centres cannot) then you will need to search the website for the subscriber on a computer (not your phone!) and see if they have a phone number listed to contact and get them to stop. However, you should be able to avoid this because txting STOP back to them works like 99% of the time.
Let me get this straight, your trying to sue Sprint or "build a case" because someone stole your identity and paid their bills with it? The only way banking info can be registered and work to make a payment is if someone knows exactly how your credit card is registered with your name, by this I mean like your first name or first and middle, or just the initial or whatever, then they would need to know the expiration and credit card number. If that's the case, either someone you know knows it, or someone stole it, and they would be more responsible. On top of that it was done online, which is one of the greatest risk areas for someone to keylogg and steal your info. You could have typed in your information on a different site like paypal or something, not knowing you got spyware and keyloggers from some other site (like porn - not saying that you do that, it's an example) and then had your info stolen. People make payments for other people all the time, and online you can't expect every card to be singled out by every company to not match. I've had people take my card and make a purchase at a store with it, signing "Sir Humprey Gilbert" and not getting questioned nor did I get a call from the credit card company out of suspicion. This can happen with any company, and sadly, even the bank. Who also can't be expected to be held accountable because it was done through a system which isn't going to check over a million accounts 24/7 to see if two payments from to different cities might look fraudulent. Plus, if someone can get around not entering a pin, they can probably get around a phone companies website to enter a credit card number anyway.
The premium service can sometimes, not always, be blocked by a call centre employee. This service is not a phone company service as you are already aware, but a subscription like the ones on tv. You have to text STOP back to the number texting to you cancel it. If you continue to get charged even after calling customer care or by texting STOP yourself, you need to call the company you are being charged by. There number is usually located on their website, and sometimes, but not always, a customer care agent can find the number.
As for your contract, the terms are on the back of your bill. They're also on the website.
http://nextelonline.nextel.com/en/legal/legal_terms_privacy_popup.shtml
No problem. Text STOP back to the number texting you. If that doesn't work and the phone company can't find the number, look the company name of the text message (ie., fun mobile) up on google and find their contact number to ask them to stop the subscription.
I believe New Motion is a game. If you aren't getting text messages then it's a game, and you need to go to the website and unsubscribe. Deleteing the game won't cancel the subscription.
By the sounds of it the "payment plan" was not notated onto the account, which means you were paying $50 a month on a bill for a plan that wasn't noted. Then you were sent to outside collections which locks your account and it's then no longer in Sprint's hands because they can't open your account. You're right about the lawyer being to expensive, so unfortunately your only hope now is to call the outside collections agency and get a supervisor, explain the situation to them and ask them to help you with your bill. Unless you can go in without a lawyer and protest through small claims, or find a probono lawyer. Chances are they $1000 is interest the collections agency tacked on because you didn't pay the full balance, but instead got sent to them and were making $50 payments on a plan that didn't exist (unknown by you).
