I bought a game, text twist, 6 or 7 yrs ago, and was trying to put my registration key in, on a new computer, which didn't work. I copied and pasted the exact information they gave me 5 yrs ago and still didn't work I have contacted Oberon several times and they keep saying they can't help me, they have no listing of my purchase...even when I sent proof of purchase, and key number that they gave me. Naturally there's no number to call them and they keep sending me the same form letter! I've never had so much trouble with a support group before and would never buy a game from them again.
For everyone that has been taken by Oberon. I am in the process of filing a complaint with the New York City Department of Consumer Affairs against Oberon Media, Inc. I too have been ripped off by this company for over $47.00 and I just want my money back.
I will gather all of these complaints from this site and from others for evidence and if anyone would like to add something else such as the amount stolen, etc., please just let me know.
The information for Oberon Media, Inc is: Oberon Media, Inc. (Corporate Office) New York, One World Financial Center, 27th Floor, New York, NY 10281
If you call, you will probably get a recording, if you do, dial zero for the operator and demand to speak to someone in charge, i.e. the president, vice president, etc.. Don't let them send you to customer service because that is who your problem is with.
If they refuse to help, let them know that a complaint will be filed with the NYC Department of Consumer Affairs and then do it.
Even though these dollar amounts are not big, it is the principle and we the people need to start sending a message to these big companies. If the Department of Consumer Affairs receive enough complaints, then this company could be shut down. If we tie up the companies phone lines with complaints, maybe they will respond in kind.
I recieved my CD with Super Text Twist with the Product key on the front of the CD. I installed it on my computer and when it ask for the product key I input the code just as it was on the CD. It rejected the product key!! I paid my money and got nothing for it. Thanks alot Oberon!!!
I recently purchased a game online through this company . I was billed but the registration code given to activate the game doesn't work. I was confirmed by email that I was billed for the purchase.Ive tried to replying to the company, they responded saying basically nothing just give it 24 hours . I did this still nothing. I dont even have a number to call to try to discuss this situation. Ive read online that Im not along in this, many others are having the same problem and say its a rip off and a scam.
I am being charged for a memebership to a game site. I thought I cancelled this months ago. When I go onto...
Having problems cancelling your Oberon/Yahoo game subscription because they are all eager to take your money but don't allow you any easy way to cancel? I emailed Yahoo and was told it was an Oberon issue. I emailed Oberon through their contact sites 4 times with not one response. Finally after being billed in excess of what I agree to do and about 2 weeks of searching, I found out how to do this. I am so pissed at the company, I am sharing it. I understand that this info has been posted on other web sites and then removed by Yahoo. Who cares, here it is:
I also had problems here is how to cancel..
Once you are logged in:
1. Go to Yahoo! Games
2. Click on the "More Info/Buy now" link of any downloadable game
3. Click on the "Buy Full Version" link
4. Please click on the Y! Games subscription FAQ to access the cancel link.
I paid for a membership to MSN games thru Oberon-Media so that I could purchase games for $9.95. My agreement was for 2 months after which time I could cancel. I have purchased my 2 games and have sent a cancellation notice for 3 months with no response from the company. I have been charged for 3 months worth of games that I have never downloaded and my credit card company has removed the charges because I am contesting the charges. If I can ever get this issue resolved I will tell everyone I know never to purchase any games from this company. I sure do not know why MSN would ever be working with Oberon-Media. If anyone has an address or phone# or any ideas as to how to get in contact with these people, please let me know.
I was on Best BUY web site and was offered a chance to buy reduced games. I started to enroll and I changed...
During Pogo.com's downloadable game weekend sale, I purchased 2 Oberon-media games but when I received...
I purchased a 12-month subscription at $6.95/mo, so with tax the total was $7.30. I noticed along with this am0unt on my statement, there was a $0.06 charge for International Transfer Fee. I wrote them about it and they said that the fee was because their payment center is in Cyprus. They did not tell me about this or that there would be an additional fee. Also, I paid in US dollars, so there should be no fee. Oberon should be responsible for this fee since they opted to ship jobs overseas. I have filed a complaint with the FTC as well.
oberon media would be the most ignorant and in efficient company that I have ever dealt with. I have been trying for weeks to get the issue of a double billing resolved. One minute there is no record of it the next is pick a new game and we will send you the reg no for another game. I have done that so many times back and forth I am sick of it. They can keep the bloody money if they are that desperate. I went to cancel my game saver ans suddenly I don't exist in there records even though I have bought a lot of games from them. Looks like I have to cancel my credit card. Bunch of crooks. My advice DO NOT DEAL WITH THEM. Get spintop games. redgypysy
I purchased 2 games from Oberon Media when I lived in another state. After moving, I had to get another computer, my email also changed. I was not able to download the games to my new computer, using the key code previously received.
When I contacted the company through email with the exact specifics, I only got the reply your email address does not match our records. They never read the entire email with my confirmation codes and purchase receipt attached.
If you ever purchase from them, get the disk, the download only may leave you as me; paid for games, but no games to play!
I will never purchase from them again as their customer service is non existent.
I recently tried to purchase the game Text Twist online with my credit card. I recieved an error that I...
Apparently I'm not alone based on the complaints I found on the Internet. It's very simple, on May 20, 2008, I purchased a CD of the Oberon Media game called "Big City Adventure-San Francisco. I was charged but it has never been delivered. I have emailed their customer service many times, with responses of all false promises such as "we're having problems with our CDs..." or someone will get back to you within 12 days. They don't even respond to my emails anymore.
Thanks for listening.
I attempted to purchase a game from the MSN site (which is handled by Oberon-Media) and received an error...
I purchased 6 games from MSN games online who apparently has paired with Oberon Media. I was billed...
After the sale service. I have e-mailed 2 times and called once, as of this date i have received nothing but...