I closed an account with Cardservice that had been open for several years. I waited a month or so after closing the business to close this account so all outstanding charges and debits could settle. When i closed the account, they added $80 in bogus fees claiming it was a cancellation fee. the contract only allowed that if closing in less than 1 year and i had over 3 years. DO NOT sign up with Cardservice, look into Paypal who has far fewer fees. Cardservice is at the bottom of service providers.
On 12/31/2009 they charged my account $ 75 annual compliance fee without any notice. When i called them i was told that they can charge any fee they want to keep my account active.
From July 09 to Dec 09 charged $5 statement fee but never mailed the statements. I called Cardservice International and asked for statements ( i paid for ) and they told me i can go online and print them. I paid for them $5/ mth, i'm not going to print them i want them mailed. of course they refused.
I closed the account and they came with more fees...
No contract sign with them, they sign the contract using a Chicago Ip Address, we only had a verbal agreement with Chris Gumino ( we agreed visa and mastercard fees verbally and $ 10/mth customer service fee- NO other Fee)
The money isn't a big sum, but I'm tired of these illegal practices, and i decided to take them in court.
Today 02/22/2010 i filed a small claim with the Superior Court Of California, County Of Orange, and i Will file a complaint With California General Attorney.
We must stop these crooks !!!
we process the credit cards by swiping and imprint the cards as always. we got authorization numbers and we didn't get pay.
After slightly more than one year using this 'service' for credit card transactions, I now find undisclosed money they assure me I owe - legally. I have been charged $135.50 for an 'annual' fee. This was not charged for the first year. I also am seeing debits that make no sense.
After asking for my account executive (professional thief), I was informed that he was no longer with the company, however, was one of their 'best 'and could not believe he didn't disclose 100% of the terms prior to my activating my account online.
I asked to terminate the contract and they said it would cost me $972.00 for early termination. Effectively the $35 I pay monthly for the life remaining on a 36 month contract. I was incensed. They were nonplussed.
I am putting a stop to their debit authorization and will laugh when they bill me for the bogus $975. I have no need for an excellent credit rating, although it has been over 800 for many years.
Let them try to intimidate me. I will be as stalwart and unconcerned about their money as they have been about (stealing) mine.