The complaint has been investigated and
resolved to the customer's satisfactionResolved Kelsey's — Terrible experience!
resolved to the customer's satisfaction
A while ago I wrote a complaint to Kelsey's about my terrible experience. All I got was a $20 gift card. I deserve more for this because my meal was ruined.
Me my husband and my two kids had spent almost $60 in your restaurant.
Also the price for steaks was $9.99 on the menu however we were charged $14.99. We argued over the bill but our server would not give in.
Second you only had three high chairs and they were all being used. I had to hold my child on my lap while I ate. I could not enjoy my meal. No one could enjoy the meal because my 15 month old was crying.
A week ago (after two long months) I got a gift card from Kelsey's. A $20 gift card, when I deserve $60 plus 10 dollars and taxes for the steak that you overcharged me for. This is a total insult as we had spent $60 at the restaurant and we only got a $20 value. I feel that you owe me an additional $40 in gift cards and also $10 plus for the misleading steak ad.