The complaint has been investigated and resolved to the customer’s satisfaction.
Refinancing horrors. Our loan was purchased by bayview and 2 weeks after they purchased the loan they sent papers saying we were delinquent on our 1st payment--the previous loan holder didn't apply our first 2 payments! That straightened out then bayview changes the terms of our loan to an interest only loan and bumped our payment up to $5500...
We made...
The complaint has been investigated and resolved to the customer’s satisfaction.
I received a return to sender letter that I sent out on Apr 5, 08. The explanation was that the street address didn't exist. I searched the address on Google and the street does exist. I called the post office at Camino Al Norte in North Las Vegas. They couldn't figure out what was going on. The customer service rep at the post office became irritated at my...
The complaint has been investigated and resolved to the customer’s satisfaction.
I had service and cancelled with Excel over a year ago. Out of the blue I now have charges on my bill for long distance that I never activated. When I called they kept saying I had active service with them. When I asked who activated it and when it was activated all they can say was I activated it. They have absolutely NO back records of my previous plan...
The complaint has been investigated and resolved to the customer’s satisfaction.
About 1.5 years ago I thought that I'd be clever and get a computer and laptop through SC. Then I decided on a desktop and paid only a total of 50 dollars.
Well my parents surprised me with a brand new Dell desktop. When I tried to get my money back they said no, I'd have to pay in full then get my money. I should also mention that at one point I did pay...
The complaint has been investigated and resolved to the customer’s satisfaction.
This is a very shady company!
They keep billing me over the limit fees. I called to find out the amount I needed to pay and when to get under the limit. I did as they said and they slapped another over the limit fee on me. I had to call the company 5 times in one day and still do not have the issue resolved.
I have filed a complaint with the BBB and am...
The complaint has been investigated and resolved to the customer’s satisfaction.
The service is rude and incompetent. They will hold your check until your payment is late, and then charge you a late fee.
They even changed their mailing address without notification, so my check came back, and of course was then late after I had to call them to get the new address, and mail it again...
Calling them is so frustrating... no one...
The complaint has been investigated and resolved to the customer’s satisfaction.
I was looking at my annual credit report today and found that midland credit management is on my credit report, for a debt that is old. one that is over 6 years old, which 6 years is the statute of limitations for my state. I am seeing midland credit management as a zombie debt collector. I only found them on 1 credit report, but will find out if they are...
The complaint has been investigated and resolved to the customer’s satisfaction.
The Richmond Virginia Alternative Water company "Rainsoft" dealer is using autodialer pre-recorded sales calls to harass folks at home. Received call (in violation of Federal DoNotCall list) from CID: Alternative Water 804-222-8369" on 6:15pm 4/16/2008
The complaint has been investigated and resolved to the customer’s satisfaction.
We bought several items last week and when we checked out we were told we could not use the coupons we got in the mail or paper because we did not have a Big Card. Don't send us the ads then. We buy most of our materials at Lowe's since it is closer to us. Most of our friends use Menards and we were satisfied with the products we bought just not the...
The complaint has been investigated and resolved to the customer’s satisfaction.
Frankel Acura Dealer at 10400 York Rd, Cockeysville Maryland21030.
I have requested for repair/check up on my Acura TL 2006. The person who is in charge has noticed me that they have to wait for the parts to arrive in order to fix the problem on my vehicle. That was two months ago. I have not received any contacts from them at all. I have called them...
The complaint has been investigated and resolved to the customer’s satisfaction.
My husband and I have redone kitchens before but never with Lowe's. This time we decided to give it a try. NEVER again.
First, it took weeks for the designer to finalize our drawings (and we spent HOURS in the store with him trying to get it done but he was inexperienced with the software).
Second, once the cabinets finally came it took over a week for...
The complaint has been investigated and resolved to the customer’s satisfaction.
Sunset Honda of SLO, CA sold me a new Honda Ridgeline and did not tell me about the damage that was done to the vehicle before I bought it. My vehicle had 19 miles on it and we found bond on the driver’s rear fender. The whole vehicle had been repainted, we don't know what was wrong with the other side. I ask Sunset Honda to replace my vehicle and they...
The complaint has been investigated and resolved to the customer’s satisfaction.
I use to be employed with burgess seed and Plant Company. I worked in the call centre, let me tell you this, they are horrible with customer service and once they have your money your in for a ride. Not a very good one at that.
They don't pay the shipping department what they should. So therefore when your packages are being sent out, they handle them...
The complaint has been investigated and resolved to the customer’s satisfaction.
I purchased a bed and mattress set from Ashley furniture on April 2 2008. I was told it would be delivered in two weeks. Well two weeks later I called them only to be told it will be instead of two weeks, two months. Customer service was very rude and the store of purchase did not seem to realize there was a problem or anything else for that matter. The...
The complaint has been investigated and resolved to the customer’s satisfaction.
I have been using Digi prepaid since August 2007. So far, I enjoy using this service as Digi always send some promotion service such as giving discount to make a call to Indonesia, discount from reload and many more. To gain those advantages, I increase the amount of my spending by reload my number frequently. Unfortunately, since last year I discovered...
The complaint has been investigated and resolved to the customer’s satisfaction.
I am having the same problems with Ocwen all the fees and hours on the phone on hold! I admit I was behind on payments but I made ever effort to fix it I did everything they told me too and am still behind by there calculations! I am considering hiring a lawyer! Dose anyone know any less costly way I can report them and get some legal advice on how to fight...
The complaint has been investigated and resolved to the customer’s satisfaction.
Geeks.com listed merchandise on their website as having certain features and specs. I receive the item only to find the specs are not accurate the item is far less than what I bought. After 2 hrs on the phone they agreed to take the item back. I foot the bill for shipping both ways they take a 15% restocking fee, and three weeks later my card has not been...
The complaint has been investigated and resolved to the customer’s satisfaction.
Continental Warranty - Hated the fact that I asked for a quote and got a black mark because I would not commit the very next day. My car now registered as not qualified for a new car warranty. High pressure and not at all accommodating. Would never recommend...I received 3 calls in two days with high pressure to hurry up and buy or pay a down payment to...
The complaint has been investigated and resolved to the customer’s satisfaction.
This company charged me over $200.00 on collect calls. Several times my children under the age of 18 accepted the calls. There was no rhyme or reason as to their per minute charges, and this company as well as any other company not regulated by the FCC needs to be addressed. Has anyone successfully gone up against this company and won? I am filing...
The complaint has been investigated and resolved to the customer’s satisfaction.
Took our cocker spaniel to be groomed at petco in mid rivers, missouri. Ticket said 11 bucks for the shave and 40 for the cocker cut and brush. What brush. The dog was shaved down to the skin on her entire body. They obviously had no clue as to what a cocker cut was. Her legs were shaved down to the skin also. She resembled a hound dog not a cocker spaniel...
The complaint has been investigated and resolved to the customer’s satisfaction.
Let me tell you those outside building you can buy already built are better than a doublewide we got from Oakwood. At the time they knew we need a home, but that is what we wanted a home not a falling apart piece of junk. They kept telling first oh you can get this big house, than we ended up with a small doublewide that looks like kids put it together with...
The complaint has been investigated and resolved to the customer’s satisfaction.
Horrible experience, yet to be solved. I purchased a queens size mattress, full size and twin size on 04/02, I should have received the complete order as of today, 04/14. They say they delivered a frame and I don't have it; I’m missing the full size 3 mattress and the twin size box spring. It's been 2 weeks and they have no idea about how much longer I have...
The complaint has been investigated and resolved to the customer’s satisfaction.
In January I returned a defective gift to Sharper Image in the Rockaway Mall and was given a store merchandise certificate. When I returned in February to use the remaining $106.00 balance, I was told Sharper Image is in bankruptcy and they were "not allowed by the bankruptcy laws to honour any certificates or credits".
I later found out this is totally...
The complaint has been investigated and resolved to the customer’s satisfaction.
I paid my car off in Feb. 2008. I was never late with a payment nor have I ever had any previous dealings with AmieriCredit. I have yet to receive the title to my car, a refund check, or a "Gee, I'm sorry for the inconvenience". On the contrary, they act as if it is my fault. They keep telling the same thing over and over, "The title was mailed out...» The...
The complaint has been investigated and resolved to the customer’s satisfaction.
Needed to have a Magellan eXplorist Gps unit repaired so I called the technical support number. Was told they did not have any parts (2 year old unit!) to fix it but I could upgrade to a new unit. When I asked how much to upgrade I was told full price! Of course they would take my credit card number... What a scam. I don't understand how a company cannot...
