The complaint has been investigated and resolved to the customer’s satisfaction.
Game Stop/Game Informer allows customers to add revenue to your Edge Card (Game Stop Card)for future use. You sell games back to them and you can store the credit to your Game Stop card. However, if you at anytime lose your Game Stop card, you will lose all of the money you have stored on your card. Game Stop / Game Informer cannot look up your name or...
The complaint has been investigated and resolved to the customer’s satisfaction.
This collection agency keeps making harassing phone calls to my home phone. They are trying to get a hold of my FORMER roommate. This company has contacted me on MULTIPLE dates, and they won't stop calling. When my children and I tell them to stop calling because he no longer lives with us, they just persist. They call my house almost every day at different...
The complaint has been investigated and resolved to the customer’s satisfaction.
Fed ex delivered 1 skid/ 12 boxes. My receiver said he only saw 8 boxes. Fed ex driver argued and said just sign for 1 skid and circled 1 skid because the other 4 boxes were concealed.
There were only 8 boxes on the skid and fed ex said "case closed -1 skid signed for - one skid delivered"
To all who read this - do not sign for any skids unless you tie up fed ex's time and open all the plastic wrap!
The complaint has been investigated and resolved to the customer’s satisfaction.
They are the biggest cheats in the furniture world. I spent a substantial sum of money and bought a bedroom set from them and within 14 months, the nightstand starts swelling and the drawer would not open/close. I called them and got zero customer service. Finally spoke to the GM, Kevin Gottwald, who said that he could not do anything about it and more or...
The complaint has been investigated and resolved to the customer’s satisfaction.
I would like to share my experience with Vintage Gliders of Danville, VA., for the benefit of others.
I purchased a restored vintage metal glider from them recently. I live in New Orleans, so I had to have the glider shipped to me, without seeing it first. The risk was even greater because of the company's policy of no credit cards; you have to send them a...
The complaint has been investigated and resolved to the customer’s satisfaction.
I actually had a branch manager from the Beaverton Key Bank on Hall curse at me in the parking lot today. I was parked in their parking lot early in the morning with no one around. I walked across the street to the coffee shop and she yelled at me to move my car, because bank customers needed it. Seriously, the bank wasn't open and their were 20 open...
The complaint has been investigated and resolved to the customer’s satisfaction.
I have tried to contact them by phone and e-mail with no luck, they say the e-mail so quick and it don't make since so I have not been able to e-mail them, they charged my account as a re-order and I don't want them. When I went to the website, this site came up with others unhappy with the service. I have had no luck in contacting them, I will be sending a...
The complaint has been investigated and resolved to the customer’s satisfaction.
They have been harassing me 4 weeks. They have come into my house illegally and taken their property but they are still harassing me as if they don't know what the heck is going on. I did not file a police report because I'm glad they got their TV back. What else can I do? They say THEY are going to take legal action. Can they? They got their stuff! They...
The complaint has been investigated and resolved to the customer’s satisfaction.
Recently I visited the new East Side Mario’s in Prince George.
I was so disgusted with not only the lack of superior customer service, but the melted cheese whiz on the pasta was enough to make a 3 year old gag.
I eventually approached the manager once it was time to pay the bill that I didn't really want to pay, and he had nothing to say. I explained to...
The complaint has been investigated and resolved to the customer’s satisfaction.
MBF Leasing is a crooked fraudulent company that has harassed my business by calling up to 30 times a day 5 or 6 days a week since September of '07. They claim I signed a lease that I did not sign. They sent a third party sales person to my retail store and tricked me into thinking I was getting a check verification service for a price of $13.00 a month...
The complaint has been investigated and resolved to the customer’s satisfaction.
A good friend of my mine called me and told me how this PSI seminar changed his life. Since he was so amazed by this philosophy of life, and how it is benefiting his life, he wants me to go. He won’t take "no" for an answer even when I said "I don't want to pay $500 for the seminar." He said “I will pay for it." He is taking this PSI thing very seriously...
The complaint has been investigated and resolved to the customer’s satisfaction.
I purchased 2 scooters They were damaged Told me to take pictures send them e-mail called to see if it was received I was suppose to wait for a decision I waited 2 weeks I called told me they didn't give refunds to get money back I would have to file a shipping claim I did I was told I waited to long by Fed-Ex They should have told me then I only had 21...
The complaint has been investigated and resolved to the customer’s satisfaction.
My husband is a colonel in the US Army ret- just got back from tour in Afghanistan. While he was gone we opened a HELOC - USAA had me PAY for appraisal- this was in October 2007. Two days ago (May 14th 2008) USAA called and informed me that they re-appraised our home and based on that and comps - they had dropped the value of our home over 50K - I asked to...
The complaint has been investigated and resolved to the customer’s satisfaction.
My parents are having to deal with Direct TV because they switched to Dish TV. They were with Direct for around 9 yrs, and this year after a big storm, lightning ran in thru the receiver, and fried the box and the TV. Direct couldn't or wouldn't help them to get this problem fixed. They wouldn't get anyone out to fix the receiver going on 2 weeks, my...
The complaint has been investigated and resolved to the customer’s satisfaction.
You think buying from Alltel is bad?? Well let me tell ya... try working for them. I'm sure it can't be like this everywhere or they'd have absolutely NO employees left. I once worked for Alltel. Reason I'm submitting this is to just give you an insiders look at what conditions these sales reps work under.
As an alltel employee... you are required to be...
The complaint has been investigated and resolved to the customer’s satisfaction.
I'm going to say right away that I have never complained about a retailer before. I work for Walgreens and I know what it's like to be on the other end of retail. That said, I was still very upset with Target.
I've never had a problem with Target until I moved to Indianapolis about 6 months ago. The first minor problem was when the woman who waited on me...
The complaint has been investigated and resolved to the customer’s satisfaction.
I went to the Target in Lufkin, Texas today to return a set of dishes that were broken in the box. A couple of coffee glasses had broken handles. Because they were a gift and we did not have the receipt, we were told they could not exchange them. The box clearly states Target on it!! This is terrible. The manager told me I would have to buy some super glue!!! This is crazy!!
The complaint has been investigated and resolved to the customer’s satisfaction.
I'm writing to warn any prospective customers about Compass Bank's shameful practices. I have read quite a few reports here about people who have been unfairly charged NSF fees. While that scenario does not apply to me (I'm very careful not to allow my account to get low and I never write checks--ever), just as a customer who has been banking with them for...
The complaint has been investigated and resolved to the customer’s satisfaction.
I recently purchased a mattress set from 1800mattress.com. Using a combination of their live chat and telephone, I selected my set and they billed me that night. They said that I would need the cards to provide a rubbing for authorization of purchase upon delivery. At the time of delivery, they attempted to charge me again. They eventually did charge me...
The complaint has been investigated and resolved to the customer’s satisfaction.
I had one of the worst experiences of my life with Kinko's today and yesterday. I am
complaining and hopefully you will hear my complaints because you have just lost a
customer for good.
I was out of the country and returned on Monday evening. Early Tuesday morning, I called into the nearest Kinko's (600 W. 116th St., New York City) to try to get a poster...
The complaint has been investigated and resolved to the customer’s satisfaction.
The company sent me a notice of an old old credit card debt that I had settled outside of court.
Has called me the last 26 days regarding Hillco Receivables account and I sent a certified return receipt letter that I disputed the debt and requested an entire accounting of the debt. I have yet to receive it.
I went through a debt resolution program in...
The complaint has been investigated and resolved to the customer’s satisfaction.
I transferred high rate CC due to low never rising interest rate, was not an introductory offer. Not only did they raise my rate after paying more than my limit, which they never disclosed, (they paid the other cards anyway) then promptly increased my rate to 27% plus. I am pissed and willing to let anyone know (who will listed) to stay away from this BANK...
The complaint has been investigated and resolved to the customer’s satisfaction.
Books and an invoice were sent to me that were never ordered. These are children's books, and we have no children in our home. I have called the company, and they tell me I ordered online, but will not give me any verification of this.
The Standard Operating Procedure for this company is apparently to send books and count on a certain percentage will pay...
The complaint has been investigated and resolved to the customer’s satisfaction.
On May 3rd my Partner and I took a 12 lbs package to this DHL location we should have known better...the young Man behind the Counter was dumber then a box of rocks..first, he sees us coming up to the DHL counter with a large 12 lbs box which we sat on the counter and what do you think the first thing he says is (after we stood and waited for 10 mins for...
The complaint has been investigated and resolved to the customer’s satisfaction.
My first complaint is one that is of a more recent occurrence. Sometime last year, PayPal screwed up an account transaction that left me unknowingly owing them $290. I discovered my account was locked, and I didn't understand why despite attempting to e-mail the company to get some kind of understanding with no response. I later on received a collection for...
