My name is Mr Puri, I purchased an AC from Samsung (Chandigarh) around 2 yrs back. Since that time it is giving very much problem. Last year the compressor of our AC got burnt and it stopped working it is just been appox. 6 months and the same problem has occurred again I am sick and tired of Samsung products earlier I had spend around 2500 Rs on it. Tell me what to do. My name is MR. RAJAN PURI address is H.No 1480/ phase 3B2/ Mohali (Punjab).Phone No. [protected]/ [protected]/ [protected] tell me what to do.plz
I live on 216 st and 147 ave in Miami. There are 4 blocks here that have no DSL cable and therefore we have to use Dial up.
I have made endless calls and am promised for over two years now that we will soon get it.
It is available to the North South East and West of us so we do not understand why we cannot get access. We have spoken to technician from AT&T and have gotten no answers. We do not want to by Satellite high speed connection as it is expensive and we have a right as a resident to have access to utilities that are available to the public.
It's been close to 2 weeks since I first opened my account and it's still not working. 3 times I was promised a phone call from a supervisor. I am still waiting. Their customer services representatives are useless. I was denied talking to supervisor. Emails to customer service have gone un-responded. It's been 7 days since I was promised a solution in 48 to 72 hours. Etrade offers horrible customer service. I do not recommend this company. They are horrible. Now I expect problems cancelling the process of opening this account but I refuse to give them my money to manage It's been close to 2 weeks since I first opened my account and it's still not working. 3 times I was promised a phone call from a supervisor. I am still waiting. Their customer services representatives are useless. I was denied talking to supervisor. Emails to customer service have gone un-responded. It's been 7 days since I was promised a solution in 48 to 72 hours. Etrade offers horrible customer service. I do not recommend this company. They are horrible. Now I expect problems cancelling the process of opening this account but I refuse to give them my money to manage.
Somehow people keep calling work phone number! This is a business number and not to Living Lean at all! Please stop using this number to contact them. [protected] Do not use this number at all (it is not to Living Lean).
If you have had a problem with ING direct, please complete this form with the FTC:
https://rn.ftc.gov/pls/dod/wsolcq$.startup?Z_ORG_CODE=PU01
If you, like many others, have had a problem with this firm, then the FTC needs to hear from you. The form is easy to complete and you can send it directly online.
After stranding me and my wife in Manila, Philippines by voiding our tickets, Travelocity proceeded to take payment only to tell us that 'maybe' it would be returned in 30 days. It was impossible to contact them on their customer hot line and when I emailed them, they offered no explanation. The ### in their customer service department had the nerve to email me with the news they had voided our tickets and to thank me for allowing "...Travelocity to serve my travelling needs..." They are unethical and very adept at avoiding any responsibility for their screw-ups. I am disgusted at the way they totally misrepresent themselves and their service in TV advertising and I wish some consumer group would expose them for the charlatans they are! NEVER AGAIN.
I am very upset, I would recommend to never using them. My father is dieing and need to sell our home to move my parents in with us; they won't refund the deposit. I had put down 847.00 towards a 2500.00 order! They have no feelings are cold and calculating people. I will never, ever use them again! Empire Today has no feelings in regards to their clients. They will not return my deposit. I have gone to corp level and they are still telling me no. I wish I would have gone on line first before I placed an order. I am so very upset with the disrespect they have for people.
This company is a FRAUD and has no idea how to treat customers. I have been trying to email and call them and they wont return any. So i called today and finally got ahold of someone, i gave her my invoice number and before i could ask for a manager she told me to back off and hung up on me, when i tried to call back i found that she blocked my call. So i called with my house phone, she did the same thing, and blocked my home phone. They owe me 500 dollars and i cant get ahold of them to get my money, and they wont ship me the product i paid for! this is crazy, i dont know how this company is still open!
I am having similar problems with my 'laptop' as other purchasers. When my family purchased a 'top of the line' Toshiba laptop a few years ago, it was done under the impression that when we purchased the full 'City Advantage' package, that if anything went wrong that could not be repaired, we would receive full replacement value at the 'original cost'. They have been doing everything they can to avoid the 'full replacement value'.
We took it into the store on 7/7/08. They immediately remarked that we were not to do this. They proceeded to explain that we were to 'call' the number on the plan and a suitable shipping carton would be sent to us to ship the laptop to the repair center directly. At the time of purchase when we inquired about that item, we were told it was for 'our' convenience so that we would not need to make the extra trip to the store. Since I am quite familiar with the 'U.P.S.' freight claims procedure, I was not willing to take the risk on 'damage or loss in transit', I felt that it should be 'Circuit City's' risk since I did purchase the 'City Advantage' plan to protect the product and it didn't mention anything about the possibility of 'loss or damage in transit'.
They responded that it would take longer for them to ship the unit. I was fine with that after all I wanted the laptop back in 'one piece'. They gave me a receipt that it would be back in 10 days. After waiting for a full 25 days, I called the store to find out what the progress was. After being run through the phone system without success several times I did get in touch with who I was told was the 'service department manager'. Several hours later, he returned my call to tell me that it had been there for the past 4 days and was informed that there was 'nothing wrong with it'. Of course the problems I was having with it were not resolved. In other words, it had not been repaired.
At that point, the 'service manager' proceeded to offer me a 'replacement unit of the same capabilities' which was quite a bit cheaper than the original unit purchased, not the same 'cash value'. Of course I immediately questioned this due to the type of 'replacement value' plan I purchased.
After getting 'burned' on electronic purchases I had made in the past, I knew better. The 'extended warranty' plans I purchase are always for the 'entire vaue' of what I purchase and not of a 'depreciated' nature. I have had to collect on a few items in the past years with no problems. After all, I wasn't buying 'tires' now was I.
For a matter of fact, last year I had a $3, 000.00 40' HD television replaced due to a 'non-fixable' problem. of I ended up replacing it with a $2, 700.00 unit with a $300.00 store credit that I used since there wasn't any other 'set' at the same value. This was done in the same Circuit City store we bought the laptop in.
I was under the impression that this type of action was illegal in the state of California under the insurance laws. If the 'item insured' was to be 'depreciated' for any reason, it is to be written in the contract.
I purchased a HP notebook computer for ~$990 and a Circuit City Advantage Protection Plan (4 yrs.) for ~$395. The plan would take care of the repair of the laptop and replace it if they were unable to repair it. Buying the notebook and protection plan was a BIG mistake.
The laptop has worked fine for a good year until July 2008, the laptop display and drivers stopped functioning. I called Circuit City Advantage and they sent a prepaid box to me so I could send my laptop to them for repair. I sent it out on July 11, 2008. They said they could get the laptop repaired within 10 business days and if it reached 30 days, they would replace the laptop.
I received my laptop on August 10, 2008. You would think I would be fortunate to see my laptop back after a month of waiting. WRONG! My laptop still had the same exact problems the day I sent it out and on the case report they claimed to have replaced the hard drive, cleared and replaced the motherboard, and diagnostic test passed. If they did all that, why would the laptop NOT work?!?! If the laptop was not completely fixed, why would they send the same non functional laptop back to me?!?! VERY disappointing.
I called Circuit City Advantage within minutes from receiving my non functional laptop. I reminded them that they would replace my laptop if it was unable to be repaired the first time around. Going against their contract policy, they said they could not completely replace it unless they tried to repair it for the second time. Does not make any sense right? Definitely trying to delay the process is what I see. I decided to give them one more chance. It was definitely a mistake to even trust them again so my fault on this decision. So once again they sent me a prepaid box and I sent it out the very next day, August 11, 2008.
I called Circuit City Advantage to check on the status of my request. It has been past the 10 business days but they promised the laptop will be completely repaired by August 25, 2008 because that hp model have been causing problems. Once again they would not keep their word because now they changed their due date to September 9, 2008. I asked what the reason was for this unnecessary delay and I was told that Circuit City sent it to HP for repair due to some voluntary recall for that particular model. Weird how I was completely uninformed of this action and there was no way for me to check on the protection plan website where my laptop was located.
Finally reached September 11, 2008. It has been 30 days for this cycle and it was time for them to replace the laptop wherever it was located. So I called in Circuit City and they told me that they could not replace it right now because it was being held at HP and that I should call them so HP could take care of it. I make a call to HP and they tell me that they could not replace the laptop because I am under the Circuit City protection plan. I waited out a couple days to see if my laptop would come back in anytime.
September 16, 2008. I called Circuit City and finally got them to provide a replacement laptop. They said they processed the request and would call me back within 7-10 business days once they found a replacement with similar or great specs to confirm the process with me. September 26, 2008. It was the 7th business day and I still have not heard anything from them, which was not surprising at all so I called to see what was going on. The guy looks at my case and tells me that no one has even touched my case to process my request since the day I called on the 16th. VERY UNRELIABLE because this shows that if I did not call them on the 26th they would not have ever touched on my case. Eventually the guy processed my request and got everything taken care of but now I wait for my replacement laptop to come in within 5 business days or so. Can I wait ANY longer? Can I even TRUST them to send my laptop on time? DEFINITELY NOT.
This process which should have only taken 1 month to complete, took 3 whole months! Whether I get my replacement laptop on time or not, I will NEVER purchase anything from Circuit City ever again. I advise you to READ the contract policy on any purchases for warranty and such because what the salesman tells you is not what it really is.
I went online to buy a computer with an advertised instant savings coupon of $200.00. I was told by the salesperson this model was out of stock and not available for shipping but it was in another store in another state if I wanted to pick it up. She said she would e-mail me when it was available again for shipping. The next morning, I went online and found the very same computer, not only available for shipping, but in a store about 30 minutes from my house. The instant savings coupon was no longer available. When I called Circuit City to ask about the coupon, they switched me to several people and hung up on me several times. I finally gave up. An hour later I logged into my e-mail account and there it was. An e-mail notification from Circuit City notifying me the item was now available for shipping at the inflated price. I didn't think Circuit City practiced this 'bait & switch' fraud. What happened I think is the company offered this product at a savings but only supplied the stores with a few of them knowing they would sell out quick. Then, when people came into the store, they would offer them a like product at a higher price.
Before One can purchase from Amazon.com it's clearly stated how many of the interested items is available for sale. Anyway My wife has decided to buy me a program TMPGENC Express 4.0 This items sell for about $86.00 to $100.00 depending of the seller. She had decided to buy my Christmas from Amazon instead of the many other online retailer including the manufacturer because Amazon offered on A disk rather Download version. Anyway the item in question was supposed to be here by Christmas. However it wasn't until December 30th, The same day we return from A trip to Canada, More than 7 days when the items should have been in our mail box that we were notify. that the items in question won't be ship until "22-28" of January. Needless to say it was some kind of joke being played on us by a Bored amazon Staff. After Contacting cust. Service dept. Of Amazon, I realized they are dead serious, and in my second email, enquiring about the fact 5 items were available for sale and immediate shipping when my wife place the order... Below is the answer I got.. Don't forget that my wife had to paid for the item before she could complete the order... These people will do anything to meet quota and have no respect to the customers that support them... it's a shame.
Greetings from Amazon.com.
In researching your order I was able to see that we had this item in stock when your order was placed. There appears to have been an error that prevented one of them from being assigned to your order. Unfortunately we no longer have any in stock at this time.
At Amazon.com, we value your trust above all else--it is the foundation our company was built on. We certainly didn't intend for this to happen. This situation was the result of a combination of technical and human errors, and I'm truly sorry for the inconvenience.
I hope you will give us another opportunity to prove the quality of our service to you.
Thank you for shopping at Amazon.com.
Please let us know if this e-mail resolved your question:
Please note: this e-mail was sent from an address that cannot accept incoming e-mail.
To contact us about an unrelated issue, please visit the Help section of our web site.
Some users on the site violated my privacy by somehow finding my full real name (I think via a lot of google research) and posting libelous comments about me in a comment thread under this book, disclosing my full name. My full name is NOT publicly available information on my amazon account, and I have REPEATEDLY flagged the comment as abusive (which it very clearly is). Amazon.com has never done anything about this.
I odered three items from Amazon.com. The name "AMAZON.CO" appeared everywhere on the order form and in every communication... on the promise of "free shipping on orders over $25.00".
Everywhere.
I come to find out that I was *not* buying from Amazon.com but from "Amazon Marketplace" or "Amazon.com registered sellers". I was then charged for shipping from 3 separate vendors. One vendor doubled my order and sent it to me. When I complained I was told to return the second item (at my expense) for a credit. Three items at $10 each ended up costing me over $60.00.
Amazon.com completely denies having anything to do with the sale... irrespective of my having purchased from their website, was invoice by them, was encouraged to buy more to get free shipping, and all emails have come from them.
I am disputing all charges from the vendors as I have never ordered from *them*.
Amazon.com sends me emails that I cannot respond to and essentially spouts the corporate line that I was dealing directly with some other vendor and there is "nothing they can do".
Why do they give this telephone # to help fix Internet problems? Their "technical assistance" is ABSOLUTELY no help! The people who man this station know little to nothing about the functioning of Internet, but they try to "bluff" their way thru--wasting my time!This has happened on multiple occassions!
This AM i could not access the Internet---so I called (silly me!). They had me check to see how many lights were blinking on the modem, and took me thru a variety of useless manuevers involving the "Control Panel"--reporting to them each word that the site indicated. They then said that I had a problem and that they would have to send someone out to repair it. When I questioned them as to the cost (they did not offer the informatiom), they said I had to make an appoitment and it would cost around $35.00 plus the amount it cost to repair defective material! I declined.
Later, I was talking to my brother who said I simply needed to pull the plug on the modem, give it approximately 3 minutes to "reset", then plug back in.
I did, and it has been working fine since then!
Why ever bother with their "tech help". How can you expect someone who is pulled off the street, to be ablr to help with "tech. problems"?
Don't bother with "tech.help" if you use Charter---go to someone who understands computers!
I spent 44.00 on an item, wore it for about 2 minutes to check fit, realized that it was too big, packaged it up and returned it. The item was barely touched, and all tags were included. Despite that, my refund was just over $23.00. Shipping costs and return shipping fees are not refunded. I've never heard of such a return policy from a mail-order company. I don't expect to shop from the website anymore. I'm a huge fan, but the customer service is terrible. A shocking disappointment--the amount returned was less than the item's price before shipping.
The pilot light on my propane water heater goes out. I was told yesterday a repair man would contact me today but the day is gone! I called them again, got hung up on twice and still unable to get a repairman to fix it. I think my "Kenmore" days are over. But I will keep trying until I succeed either with one of their people or by an independent. grrrrrrrrrrrrrrrrr! I called one number on the web and it asked for my house 3 digit no. One person I spoke with didn’t speak English well enough to understand and the other human I spoke with gave me a number to call with which I got hung up on again!
We signed up for AT & T's bundled services packages because it claimed to offer the convenience of one call and one bill for telephone, hi-speed internet, and satellite TV. It has been a nightmare. AT & T entered the wrong information on the work order for Dish Network so the installer brought the wrong equipment. Dish brought out the wrong equipment on their second and third trips, as well. AT & T was a no show on their first appointment and when the technician did show up we learned AT & T had fowled up both our telephone service and sent the wrong equipment for our internet service. To top it off they billed us for the wrong equipment and for 3 installation visits. All told, between my wife and I, we burned up 5 vacation days sitting at home waiting for a Dish Network or AT & T technician and spent countless hours on the phone being bounced back and forth between AT & T and Dish because neither was willing to take ownership of the issues. I responded to an e-mail from Dish offering a referral reward for recommending Dish to our friends and family. Surprisingly I actually got a response from a Miguel in their customer service department and via e-mail Miguel worked with me to get credits issued to our account and shipping labels sent to us so I could return the wrong Dish Network equipment. I thought the nightmare had finally ended. No such luck. I have an e-mail from Miguel dated 10/1/08 stating $449 had been credited back to our account. I have a check posted to our account by AT & T for the remaining balance on 10/3/08. On 10/10/08 (Friday) we received a past due notice from AT & T, dated 10/7/08, stating that if we did not pay the outstanding balance by 10/13/08 our service would be interrupted. On Monday morning, 10/13/08. I called AT & T and spoke with a Ms. Cotter. After finding the correct account she confirmed AT & T had received our check and confirmed credits to our account totaling $449 -- actually leaving a CREDIT due us of $19. Let me say this again -- by AT & T's own records they owed us $19. Ms. Cotter also confirmed our check and all the credits were posted to our account prior to 10/7/08, the date of the past due notice. She could not explain why the letter had been sent. Tonight, Thursday, October 16, my wife and I settled in to watch our favorite TV show and 30 minutes into the program the service was abruptly replaced by a message stating our subscription does not allow access to certain programming and gave the phone number for Dish Network. Upon calling Dish I learned AT & T had issued an interrupt order on our service for non-payment and had locked out the account. Here's the icing on the cake -- the only people authorized to re-establish our service are AT & T's accounts payable department and they are CLOSED. I have to call back during THEIR normal business hours.
I used this website on November 1, 2008. Do not remember putting in my checking account information. If I did, it was NOT to authorize any charges on my account. They posted a transaction to my account for $62.00 and cannot tell me why I was charged. They have a no refund policy so I had to dispute the charges with my bank which is a whole another hassle in itself. Stay away from REUNION.COM at all costs.
I purchased an ATS cordless phone at Walgreens on 7/31/07, activated it, and submitted a rebate request for $15 to PayN'Talk Rebate, Offer #H811559, P.O. Box 100546, White Bear Lake, MN [protected]. The ATS website assigned me a claim number and stated the request was "being processed". Nothing else has happened. We didn't continue to use the phone because the max. volume was too low. The BBB in Colton, CA informed me they got no response, and the company has an "F" rating, with 209 complaints, 183 unanswered. I have contacted the Ohio Attorney General, Consumer Protection Section, 877-AG4OHIO for assistance.
I got a car on 10/27/06 from a Hyundai dealership.The dealership said I was good to go then 5 days later contacted me saying I could get a better interest rate if I wanted to add my wife to the note.I gave them the info.
expecting a better rate,but instead about 10 days later I get a call telling me I had to bring back the car or give them 5000.00 dollars.I later found out this tactic is called trying to make more money on the back end of the deal.So buyers beware not only was this embarrassing but they didn't pay any on my trade-in,so it put me behind on it.They also hit my credit about 28 times.I contacted BBB but have not yet heard from Hyundai about this matter.So beware of these practices.Would also like to add they only had 7 days to find financing not 16 and should only run your credit 3 or 4 times not 28 times. Every time it is run it hurts your score don't let them tell you different and don't let the big companies treat you like a nothing!
Yes there is a certain amount of personal responsibility, but if they can't act like other people who do the same business, they shouldn't do it.
I got a confirmation email from then, then nothing. When I called them after 24 hours, like they said to do, they told me that they had no record of the reservation and that the flight was 66% more money.
The email I got said that my credit card was charged and I was confirmed but that was a lie. They told me on the phone that was just an automatic email and didn't mean anything. Huh?!? And why don't I get the automatic email telling me it didn't work? i am indeed pissed.
I bought two tomato planters for a birthday present in the beginning of April. I waited for weeks, trying to call and email the company. I have never received any response and none of the phone numbers for customer service even lead anywhere. BEWARE...don't buy at Gardener's Choice. I don't need 100 words to say THIS IS A RIP OFF! I don't need 100 words to say THIS IS A RIP OFF! I don't need 100 words to say THIS IS A RIP OFF! I don't need 100 words to say THIS IS A RIP OFF! I don't need 100 words to say THIS IS A RIP OFF!
Stearns & Foster refuses to return any form of communications with it's consumers. I have been trying through email addresses, Phone numbers posted by the company on their web site for customer service, been tol that they are having technical difficulties and will return my calls. THEY DO NOT RETURN THE CALLS. and ALL emails are forwarded back to me.
Just how do you reach a company that falsifies all forms of communication when there is a problem?
NEVER, NEVER, spend this kind of money before doing your homework on what kind of company you are investing in. And for the store of purchase ...if they already have this knowledge of this cimpany and continue to sell thier products, DO NOT GIVE THEM YOUR BUSINESS. IHEY ARE JUST AS FAULT AS THE MANUFACTURER IS.
After requesting a unlock code for Samsung OMNIA, in their web advert which stated if they cannot provide a code, they would issue a 100% refund, I received an email from the company stating they could not issue a code (they even have a comment from someone who's phone they did unlock on the same network and same phone), offering different solutions and a refund if I wished. Having sent a reply back requesting a refund and requesting Paypal to refund, Kirk Enterprises refused the refund.
I only ordered the code on Saturday (email received late sunday, but so far, no further communication from this company), which only leaves me one option which is to take out a county court action.
