Menu
For Business Write a review File a complaint
CB Apparel Ralph Lauren durability of their shoes
Ralph Lauren

Ralph Lauren review: durability of their shoes 10

N
Author of the review
8:38 pm EST
Resolved
The complaint has been investigated and resolved to the customer’s satisfaction.
Featured review
This review was chosen algorithmically as the most valued customer feedback.

I bought a pair of 79.99 of Ralph Lauren dress pumps and they did not hold up at all. The material is coming off, and they look awful. The sole is even falling off.

Resolved

The complaint has been investigated and resolved to the customer’s satisfaction.

10 comments
Add a comment
N
N
Nikhil Agrawal
San Diego, US
Mar 15, 2009 1:56 am EDT
Verified customer This complaint was posted by a verified customer. Learn more

We spent 180 USD in Nov, 09 to buy some sweaters after feeling that this brand can be trusted but sweaters are already unwearable after 4-5 times...
This is when the products, which we bought were on high discount...

PlEASE BE CAREFUL WITH RALPHS LAUREN PRODUCTS.

G
G
Gail Balts
Eau Claie, US
Nov 28, 2009 8:11 pm EST

I had purchased 3 Jackets and all 3 zippers have broken with in 2 months. And when I took them back to the store they told me that even if I had the receipt I would not be compensated because they were worn and I said if they were not worn the zipper would not be broken. They said it was not there problem and they were not doing anything about it. I find that being very bad business related.

S
S
sour grapes RL purchase
US
Dec 05, 2009 1:04 pm EST

I bought RL, LAUREN patent leather pumps and after only one wearing to a low key wedding, one shoe has cracks on both sides of where the shoe bends with stepping. I suppose shoe #2 will soon follow. You would think I was wearing cheap fashion shoes like Chinese Laundry or Steve Madden!

'Ralph Lauren' brand, shame on you. I will remove this posting if you resolve this 'issue' somehow. Otherwise, I will wear them just as a conversation piece to point out the RL quality or lack thereof.

South Bay, CA

C
C
Christine M M
Woburn, US
May 19, 2011 3:40 pm EDT

Purchased a pair of black espardrilles with strap a few weeks ago. Minimum wear as I am in New England and the clear rubber bottom torn off both feet and continue to peel.

C
C
Christine M M
Woburn, US
May 19, 2011 3:42 pm EDT

I'm disappointed at the wear of the shoes

C
C
Christine M M
Woburn, US
May 19, 2011 3:42 pm EDT

entered on

U
U
uta bartkowski
Manchester, US
Aug 01, 2012 10:11 am EDT
Verified customer This complaint was posted by a verified customer. Learn more

The polo shirt that was sent is two sizes too small.

L
L
Logical Sense
San Antonio, US
Aug 01, 2012 10:24 am EDT

So return it and get the correct size.

Valerie
Valerie
US
Aug 08, 2016 5:29 am EDT

I spent 44.00 on an item, wore it for about 2 minutes to check fit, realized that it was too big, packaged it up and returned it. The item was barely touched, and all tags were included. Despite that, my refund was just over $23.00. Shipping costs and return shipping fees are not refunded. I've never heard of such a return policy from a mail-order company. I don't expect to shop from the website anymore. I'm a huge fan, but the customer service is terrible. A shocking disappointment--the amount returned was less than the item's price before shipping.

Z
Z
Zoyaissaelkhoury@gmail.com
US
Aug 17, 2019 11:57 pm EDT
Verified customer This complaint was posted by a verified customer. Learn more

Hi.i bought the dress red and white from the outlet mall i wear it one time i washed it with cold water on my hand .the red colour went on the white.i was very deceived. A new dress Ralph Lauren..please advise how can I replace the dress.thank you.

View 0 more photos
  1. Ralph Lauren Contacts

  2. Ralph Lauren phone numbers
    1800 2643 7656
    1800 2643 7656
    Click up if you have successfully reached Ralph Lauren by calling 1800 2643 7656 phone number 1 1 users reported that they have successfully reached Ralph Lauren by calling 1800 2643 7656 phone number Click down if you have unsuccessfully reached Ralph Lauren by calling 1800 2643 7656 phone number 0 0 users reported that they have UNsuccessfully reached Ralph Lauren by calling 1800 2643 7656 phone number
    100%
    Confidence score
    Australia & New Zealand
    +1 (888) 475-7674
    +1 (888) 475-7674
    Click up if you have successfully reached Ralph Lauren by calling +1 (888) 475-7674 phone number 0 0 users reported that they have successfully reached Ralph Lauren by calling +1 (888) 475-7674 phone number Click down if you have unsuccessfully reached Ralph Lauren by calling +1 (888) 475-7674 phone number 0 0 users reported that they have UNsuccessfully reached Ralph Lauren by calling +1 (888) 475-7674 phone number
    USA & Canada
    +44 203 450 7750
    +44 203 450 7750
    Click up if you have successfully reached Ralph Lauren by calling +44 203 450 7750 phone number 1 1 users reported that they have successfully reached Ralph Lauren by calling +44 203 450 7750 phone number Click down if you have unsuccessfully reached Ralph Lauren by calling +44 203 450 7750 phone number 0 0 users reported that they have UNsuccessfully reached Ralph Lauren by calling +44 203 450 7750 phone number
    100%
    Confidence score
    United Kingdom
    +43 179 567 656
    +43 179 567 656
    Click up if you have successfully reached Ralph Lauren by calling +43 179 567 656 phone number 1 1 users reported that they have successfully reached Ralph Lauren by calling +43 179 567 656 phone number Click down if you have unsuccessfully reached Ralph Lauren by calling +43 179 567 656 phone number 0 0 users reported that they have UNsuccessfully reached Ralph Lauren by calling +43 179 567 656 phone number
    100%
    Confidence score
    Austria
    +32 22 008 775
    +32 22 008 775
    Click up if you have successfully reached Ralph Lauren by calling +32 22 008 775 phone number 1 1 users reported that they have successfully reached Ralph Lauren by calling +32 22 008 775 phone number Click down if you have unsuccessfully reached Ralph Lauren by calling +32 22 008 775 phone number 0 0 users reported that they have UNsuccessfully reached Ralph Lauren by calling +32 22 008 775 phone number
    100%
    Confidence score
    Belgium
    +420 239 018 033
    +420 239 018 033
    Click up if you have successfully reached Ralph Lauren by calling +420 239 018 033 phone number 1 1 users reported that they have successfully reached Ralph Lauren by calling +420 239 018 033 phone number Click down if you have unsuccessfully reached Ralph Lauren by calling +420 239 018 033 phone number 0 0 users reported that they have UNsuccessfully reached Ralph Lauren by calling +420 239 018 033 phone number
    100%
    Confidence score
    Czech Republic
    +45 38 322 796
    +45 38 322 796
    Click up if you have successfully reached Ralph Lauren by calling +45 38 322 796 phone number 1 1 users reported that they have successfully reached Ralph Lauren by calling +45 38 322 796 phone number Click down if you have unsuccessfully reached Ralph Lauren by calling +45 38 322 796 phone number 0 0 users reported that they have UNsuccessfully reached Ralph Lauren by calling +45 38 322 796 phone number
    100%
    Confidence score
    Denmark
    +358 972 519 775
    +358 972 519 775
    Click up if you have successfully reached Ralph Lauren by calling +358 972 519 775 phone number 1 1 users reported that they have successfully reached Ralph Lauren by calling +358 972 519 775 phone number Click down if you have unsuccessfully reached Ralph Lauren by calling +358 972 519 775 phone number 0 0 users reported that they have UNsuccessfully reached Ralph Lauren by calling +358 972 519 775 phone number
    100%
    Confidence score
    Finland
    +33 157 324 775
    +33 157 324 775
    Click up if you have successfully reached Ralph Lauren by calling +33 157 324 775 phone number 1 1 users reported that they have successfully reached Ralph Lauren by calling +33 157 324 775 phone number Click down if you have unsuccessfully reached Ralph Lauren by calling +33 157 324 775 phone number 0 0 users reported that they have UNsuccessfully reached Ralph Lauren by calling +33 157 324 775 phone number
    100%
    Confidence score
    France
    +49 699 4519 2292
    +49 699 4519 2292
    Click up if you have successfully reached Ralph Lauren by calling +49 699 4519 2292 phone number 1 1 users reported that they have successfully reached Ralph Lauren by calling +49 699 4519 2292 phone number Click down if you have unsuccessfully reached Ralph Lauren by calling +49 699 4519 2292 phone number 0 0 users reported that they have UNsuccessfully reached Ralph Lauren by calling +49 699 4519 2292 phone number
    100%
    Confidence score
    Germany
    +39 269 430 775
    +39 269 430 775
    Click up if you have successfully reached Ralph Lauren by calling +39 269 430 775 phone number 1 1 users reported that they have successfully reached Ralph Lauren by calling +39 269 430 775 phone number Click down if you have unsuccessfully reached Ralph Lauren by calling +39 269 430 775 phone number 0 0 users reported that they have UNsuccessfully reached Ralph Lauren by calling +39 269 430 775 phone number
    100%
    Confidence score
    Italy
    +31 202 035 212
    +31 202 035 212
    Click up if you have successfully reached Ralph Lauren by calling +31 202 035 212 phone number 1 1 users reported that they have successfully reached Ralph Lauren by calling +31 202 035 212 phone number Click down if you have unsuccessfully reached Ralph Lauren by calling +31 202 035 212 phone number 0 0 users reported that they have UNsuccessfully reached Ralph Lauren by calling +31 202 035 212 phone number
    100%
    Confidence score
    Netherlands
    +48 223 062 326
    +48 223 062 326
    Click up if you have successfully reached Ralph Lauren by calling +48 223 062 326 phone number 1 1 users reported that they have successfully reached Ralph Lauren by calling +48 223 062 326 phone number Click down if you have unsuccessfully reached Ralph Lauren by calling +48 223 062 326 phone number 0 0 users reported that they have UNsuccessfully reached Ralph Lauren by calling +48 223 062 326 phone number
    100%
    Confidence score
    Poland
    +351 217 810 276
    +351 217 810 276
    Click up if you have successfully reached Ralph Lauren by calling +351 217 810 276 phone number 1 1 users reported that they have successfully reached Ralph Lauren by calling +351 217 810 276 phone number Click down if you have unsuccessfully reached Ralph Lauren by calling +351 217 810 276 phone number 0 0 users reported that they have UNsuccessfully reached Ralph Lauren by calling +351 217 810 276 phone number
    100%
    Confidence score
    Portugal
    +34 912 757 399
    +34 912 757 399
    Click up if you have successfully reached Ralph Lauren by calling +34 912 757 399 phone number 1 1 users reported that they have successfully reached Ralph Lauren by calling +34 912 757 399 phone number Click down if you have unsuccessfully reached Ralph Lauren by calling +34 912 757 399 phone number 0 0 users reported that they have UNsuccessfully reached Ralph Lauren by calling +34 912 757 399 phone number
    100%
    Confidence score
    Spain
    +46 851 761 775
    +46 851 761 775
    Click up if you have successfully reached Ralph Lauren by calling +46 851 761 775 phone number 1 1 users reported that they have successfully reached Ralph Lauren by calling +46 851 761 775 phone number Click down if you have unsuccessfully reached Ralph Lauren by calling +46 851 761 775 phone number 0 0 users reported that they have UNsuccessfully reached Ralph Lauren by calling +46 851 761 775 phone number
    100%
    Confidence score
    Sweden
    +86 400 842 8373
    +86 400 842 8373
    Click up if you have successfully reached Ralph Lauren by calling +86 400 842 8373 phone number 1 1 users reported that they have successfully reached Ralph Lauren by calling +86 400 842 8373 phone number Click down if you have unsuccessfully reached Ralph Lauren by calling +86 400 842 8373 phone number 0 0 users reported that they have UNsuccessfully reached Ralph Lauren by calling +86 400 842 8373 phone number
    100%
    Confidence score
    China
    +852 26 431 400
    +852 26 431 400
    Click up if you have successfully reached Ralph Lauren by calling +852 26 431 400 phone number 1 1 users reported that they have successfully reached Ralph Lauren by calling +852 26 431 400 phone number Click down if you have unsuccessfully reached Ralph Lauren by calling +852 26 431 400 phone number 0 0 users reported that they have UNsuccessfully reached Ralph Lauren by calling +852 26 431 400 phone number
    100%
    Confidence score
    Hong Kong & Asia
    +81 120 327 420
    +81 120 327 420
    Click up if you have successfully reached Ralph Lauren by calling +81 120 327 420 phone number 1 1 users reported that they have successfully reached Ralph Lauren by calling +81 120 327 420 phone number Click down if you have unsuccessfully reached Ralph Lauren by calling +81 120 327 420 phone number 0 0 users reported that they have UNsuccessfully reached Ralph Lauren by calling +81 120 327 420 phone number
    100%
    Confidence score
    Japan
    +82 805 661 199
    +82 805 661 199
    Click up if you have successfully reached Ralph Lauren by calling +82 805 661 199 phone number 1 1 users reported that they have successfully reached Ralph Lauren by calling +82 805 661 199 phone number Click down if you have unsuccessfully reached Ralph Lauren by calling +82 805 661 199 phone number 0 0 users reported that they have UNsuccessfully reached Ralph Lauren by calling +82 805 661 199 phone number
    100%
    Confidence score
    South Korea
    More phone numbers
  3. Ralph Lauren emails
  4. Ralph Lauren address
    625 Madison Avenue, New York, New York, 10022, United States
  5. Ralph Lauren social media
  6. Jenny
    Checked and verified by Jenny This contact information is personally checked and verified by the ComplaintsBoard representative. Learn more
    Jul 20, 2024
Ralph Lauren Category
Ralph Lauren is ranked 9 among 267 companies in the Apparel category
Trending companies
Qwertee
2 reviews
Ellie Sage
9 reviews
DressHead
36 reviews
Hatkay
1 review