I sent a few items back back because one sweater ran VERY small, another looked worn and was dirty and also missing the tag (clearly worn before I recieved it!) and a shirt of VERY poor quality. The items were delivered to Classic Closeouts on Sept. 18th. It is now October 14th and I have yet to recieve my refund. I emailed them over a week ago and was told the return was "just recently processed" and it should take a day or two to recieve my refund to my credit card. It's now been over a week. I sent another email 2 days ago, and have yet to received a response. I'm thankful I found this website so I can be sure to include my findings of poor business standards in my next email to "customer service." If I don't have my money by the end of this week, I will be contacting the BBB, because I feel thats the last resort.
I cannot even begin to describe the hassles that I have been through with Dell. I had a problem with an XPS, and was sent the wrong parts. Not to mention that noone in technical support seems to understand or is fluent in English. Expect Long wait times, a huge headache and eventually having to buy a new computer because they cannot get it together. I ended up having to buy a new pcu from dell in order to have my harddrive files. I'm just saying thumbs down, save yourself the hassle of trying to work with these ppl.
Up front dell seems very pretty, but once you have a problem, you are basically on your own. Don't even get me started about the xps laptop and how many times I've had to get that repaired. I've only owned it for maybe 2 years? They sent it back without any drivers, keyboard not functioning, etc.
Sorry Dell, I'm tired of paying higher prices for the words "customer services" being a complete oxymoron.
By the way, the Geeksquad has an internal saying that dell keeps them in business...isn't that sad?
We had gone to the zoo on July 4, 2017 and when we returned to our room (at holiday inn downtown, cinncinatti, ohio) we had found an outfit that had been laying on the bed was gone..the next morning we ask the housekeeping supervisor, about it, we thought it may have been in with dirty linens and she was very short with her answer and no help to us at all.
Also the night of 4th of july we took our families to the restaurant downstairs and never got waited on, we sat there for an hour and finally the bartender in the next room heard me griping to my husband about what was going on and she gladly came to the rescue. From her computer in the bar, she took our order and also went into the kitchen area and prepared our food and served us. She couldn't believe the situation that was occurring either, this lady was very polite and i was glad she overheard me otherwise our 4 children would have never gotten to eat.
I still have not heard from the hotel at all on a refund or someway to compensate us. We will not ever stay there again..., i do not know the name of the staff that was involved in this ordeal. but i as well as my sister in law wrote our names, phone numbers (home), and our address and our side of the incident on paper and turned it in to the acting manager on duty. So if it was done by the book this would have been kept in an employee's file or kept somewhere at the hotel so something would have been done. i have given holiday inn enough time to reply to this situation and i have heard nothing... this really looks very bad on this company and their good name because of a few very bad apples at one location... i have waited more than long enough..
I checked my checking account and there was a check with a weird number that came through for $99.00 causing my account to go into the negative and I assessed a overdraft fee of $35. I never gave this company permission to debit my account.
Had trial period to check on grants. Then received a charge on my statement of $49.50. Have called the number as listed on my statement for 10/06/2017. I immediately tried to call the number and left a message to get a return phone call. Never heard from them. I called another time and waited over 1/2 hour with the phone just ringing and on hold, without a response. I desire a refund and request to stop any further payments from my account.
After I got my truck loan in late 2017, I began making large monthly payments, or when ever I had extra money. After making the large payment, the next monthly statement said no payment was needed for that month, so I calculated my payments in advance to March of this year, when I was to receive a large sum of money, and planned to pay the vehicle off at that time.I make a lump sum payment in july 2017, that should have taken me to march of 2017. I regularly checked the payoff on the truck after each payment and it had dropped to $7379 and stayed that way for months., but in january I received a statment saying I had to make a payment or have it reported to the credit agency. I couldn, t make the payment so they deferred two payments till march, after asking me if I was going to pay the loan off when I got my large sum, which I said probably. In march I made a standard payment, but when I checked the payoff, it had gone up $800, and when I questioned them about it, they said it was a simple interest loan. I don't understand how a loan can increase when you make regular and large payments to get the loan DOWN. Can you please help, as I can't get a straight answer from Americredit.
Bad Customer Service Relationship.
I called VonAge to disconnect their service since I was having an issue with internet bandwidth. I do understand VoIP market is very competitive, but the customer service representative doesn't let me go. It took more than 25 minutes to unsubscribe to their phone service including putting me on hold 3 times saying their system is very slow. If you are planning to disconnect their service I would suggest you to practice 30 minutes of Yoga before you call them.
My company makes its living designing and selling websites. This morning, without warning, both our phone and Internet connections went down. We have been without any connections for over four hours, unable to do any business at all. Talk about Time Wasters! More like money wasters!
I am a 50 year old consumer. Over the past 3-4 years, I've purchased 2 to 3 pairs of Steve Madden shoes. The problem with the shoe was the horrible odor that came from inside the shoe. To solve the problem, I've used the real leather in soles from my old shoes from companies like Bostonian, Clark, and Timberland etc. then the old smell did not generate from within.
I've written emails to the United States Steve Madden branch customer service. Their response was that they would always push the situation and forward it to another department which would in turn contact me about the problem. I've written 4-5 emails with the same response. More recently, Steve Madden customer service has stopped responding to my emails regarding the problem.
My past experience from the Clark shoe company was extremely good. I had the bottom soles of a pair of new Clark shoes split into two and they still accepted my return along with shipping me a new pair in the mail.
I am currently wearing the Steve Madden leather shoes that I've purchased however with the old leather in soles from my Clark branded shoes that I threw out.
I would like to know why Steve Madden wouldn't take some time to research and analyze why customers like myself, wear their branded leather shoes and have a odor but when I wear other branded shoes, it doesn't smell. They should take responsibility to not ignore customers like myself this problem. I do not believe I am the only one with this problem.
If a company distributes leather shoes that causes consumers to wear a shoe with a horrible odor, is there any legal action that can be taken? I would appreciate if anyone familiar or experienced in the Law field gave me a response.
I also have a son, 22 years old, who had the same problem with the Steve Madden shoes. He brought the shoes the same time as I did and had the same horrible odor resulting from the in soles.
Why does someone like myself, that wear Bostonian, Clark, Timberland, Hush Puppie shoes, etc., that does not smell but wearing Steve Madden shoes smell? Please, if anyone from Steve Madden, would forward this email to staff, and see the cause of the problem. Thank you.
My satellite broadband internet from HughesNet runs at two kilobytes every four second, or about two hundred times slower than dial up service providers.
Oh boy, I have a lot to say about Dillard's, I don't even know if I will get it all on here. Where do I start? I work for a Dillard's in Colorado (I will not indicate which one however). The management is terrible! A lot of us call our store manager 'Hitler.' He is a miserable old man that wants to make everyone else miserable too.
And the assistant store manager... she is an upidy little b**ch that looks down on anyone who is not like her. They expect all of their employees to dress extremely nice, but they don't want to pay us enough to buy their clothes. Some of us have bills to pay. Don't get me wrong, they pay isn't as terrible as minimum wage, but we deserve a little more for what we are put through.
All the managers have NO problem putting their employees down and humiliating them in front of customers by telling them what they did wrong. Example: I was in a particular area, and was unable to do a particular thing. I apologized to the customer and another associate helped them. The assistant store manager told me right in front of them 'You dont tell the customer you cant do something!' Um... HELLO! Tell me that, but not in front of customers.
My personal manager: Her employees hate her. I don't think she has a single employee that would be sad if she choked on a piece of candy. She is under some false impression that she has a good management style. LOL! Too funny. She yells at her employees, treats them like crap, puts them down, tries to make them feel stupid if they don't do something perfectly or if they don't know how to do something.
I have even had customers say 'she is kind of a b**ch huh?' Um... YEA! And she just cant let go of things. If you piss her off ONE TIME, even if you apologize because you honestly didn't mean to upset her, she will hold it against you. She sure as hell has done it with me. We are all contemplating finding other jobs and just quitting, leaving her screwed.
Dillard's does not believe their employees are honest. Example: There was an issue with a customer. A mis-communication between stores. A co-worker of mine called customer service to have a manager paged. It was nearing the end of the night and we were all tired. She accidentally asked for our department.
She realized her mistake and we laughed about it. Big oops. A manager came and the disgruntled customer was like 'they were both laughing at me... bla bla bla.' When my co-worker tried to tell her what happened, she just yelled at her. Our managers are the most terrible group of people on the face of this earth.
Back to my manager. She will follow us around, and watch us. I think she does this for most of her shift. And if you try to talk to her about it, she will either yell at you or send you home. She is a terrible person, and an even worse manager...but she doesn't want to face that. She thinks she is never wrong and doesn't realize how much her employees hate her.
I read one of the reports, saying that its 'hitler-style' management. That is so true. The only employees that get treated like humans, are the major suck ups and prissies. I will be writing the local papers about this issue. But I will probably give more detail. Of course consumers want to know how their favorite department store treats their employees. Just like, a lot of people wont buy stuff made in china because of the slave-like sweat factories.
I think we need to put Dillard's either out of business, or in the hole. It is a terrible company, and the store that I work at has to have the worst management team. If you have any further questions for me, please feel free to ask. I would be happy to answer anything.
I have never had any problems with my account at Wells Fargo until now. I have always had money in my account, I think only had one issue in my first weeks with an account at Wells Fargo because I was unclear as to how checks cleared. After months of having money in the account, an check, which I thought had been deposited weeks ago, cleared, leaving me with a negative balance. In one day, two payments went through my account, for which Wells Fargo charged me two overdraft fees. As soon as I found out about the negative balance, I deposited two checks. Even still, Wells Fargo charged me those two overdraft fees. When I called up to ask for a reversal for one of the fees, something which even Bank of America would do, the Customer Service (yeah right) people said they wouldn't do anything. I am furious. I have been a very good customer, and have never asked for a courtesy reversal of a fee ever before, and still Wells Fargo wasn't able to do this one thing for me. I am disgusted with this so-called customer service, very angered by the condescending tone taken by the customer service supervisor, and will most definitely try and dissuade anyone I talk to from taking a bank account at Wells Fargo.
I am moving out of state, and was planning on keeping my account at Wells Fargo. Now I most definitely will not -- unless Wells Fargo credits me the $34. A $34 credit, that's all, will allow Wells Fargo to keep me as a customer. If Wells Fargo can not understand the cost ($34)- benefit (keeping me as a customer) analysis of this situation, then they are no bank I want to have anything to do with. I am a journalist, and will make full use of my connections to tell everyone just how UNHELPFUL and UNPLEASANT WELLS FARGO has been.
Wells Fargo have held off depositing my pay check in order to collect overdraft fees. Wells Fargo debit larger checks before smaller ones that are drawn on the account in the same period. Doing so assures that a larger number of checks bounce if I have insufficient funds, resulting in more fees for the bank.
I would like the bank to reimburse all the fees that was wrongfully charged. Fees totaling $1000 over the years.
I have been with this horrible bank for three years and by no means do I feel like a valuable customer. Wells Fargo has shady billing practices at best. As charges go through they will immediately impact your balance, but will remain in a pending status. For instance, if there is $100 in your checking account, and you make 10 transactions of $9 each, you will see your balance at $10. At that point if a bill payment was scheduled to go out for $110 the system still lets it go. Now what you'll see is 10 $9 transactions, followed by a $110 bill pay, all in pending status. Within 24 hours though, that list will flip on its own. Suddenly the $110 bill pay is in there first and no longer listed as pending, so you're $10 overdrawn. Next all ten of those $9 transactions will become permanent and no longer pending, so now you're $100 overdrawn. Even though on your register you will show the same starting balance, Wells Fargo has just found a way to charge you $340 in overdraft fees instead of the $34 you should be charged. So it's okay to mess with pending money if it's going to make them more money, but if while these are all still pending you deposit $150 in your account to cover it... guess what happens! Yes, that's right, that money will be deposited after all those pending charges are confirmed and you'll be $290 overdrawn instead of $440.
I have already spoken to several dozen people at my work, a good size number of which have canceled their direct deposit and opened accounts elsewhere. I plan on continuing to cost Wells Fargo as much business as possible until I feel either vindicated or compensated. When I have contacted my local branch I argued with a very rude young lady for 15 minutes before finally letting her know that I would simply cancel my direct deposit and close my account. Her response, in far too cheery of a voice, was "Okay great, that sounds like a fantastic idea."
I want Wells Fargo to admit that there IS such a thing as a bank error. I know that their employees understand that the bank misbills and mishandles money. At my work I have two employees who both worked for Wells Fargo for some time, and both of them said they would NEVER bank with Wells Fargo after working there. That is not a good sign.
Since Dec 1, 2007 I have had 23 overdraft fees plus no less than 8 "continuous overdraft" fees. Based on my register and calculations I should have had 5. Over the years I have had quite a number of invalid overdraft fees and I paid them anyway even though I should not have. At this point if I do not get the continuous overdraft fees and the 18 invalid overdraft fees returned to my account immediately, I will close my accounts with Wells Fargo, pay off my car loan with Wells Fargo, and ensure that everyone who will listen knows not to bank there. Don't worry though, after all the many MANY experiences I've had with this company, I'm not holding my breath on getting any response at all, let alone anything actually getting done.
I bank at the warm springs marketplace branch of wells fargo, Las Vegas Nevada. I walked up to the teller unsure of how much money was in my account, and I was told that I had about twenty dollars. I asked if anything was pending, and I was told no. Feeling safe and assuming I had overdraft protection as I was told when I opened the account, I made two more charges that day.
Unfortunately, the teller was wrong, and I still had a pending charge. Therefore, I was charged three overdraft fees, two for the purchases made that day, and one for the pending charge. I accept responsibility to for the pending charge one, even if I do feel it's unfair. When I went to the manager to ask if she could fix this, since it was her teller's mistake, she nicely offered to take ten dollars off as a courtesy. I appreciate this, but that doesn't change the fact that I now have three overdraft fees totaling over 100 dollars.
I make nine dollars an hour and I work very hard for my money. Last month I paid an overdraft fee that was also not my fault (merchant charged me twice for a book instead of refunding it) but I really cannot afford to pay three of them in one month.
I am writing on one last attempt to reconcile the problems with my account. I had several small check card purchase which for one reason or another did not go through until after my account had run low. I was charged $34 for 6 or 7 purchases under $10. I was under the impression that these purchases would not go through on my debit card if they were not going to be covered and/or taken out immediately.
In the past I have liked your service but other than availability in most cities, there is nothing irreplaceable about it. I closed my account immediately after seeing these charges as I'm working in Osage, WY for a few months. My sister is handling my local business, she has power of attorney for that purpose.
If you would consider refunding these charges I would reopen my account as I noted, it is convenient. I have a direct deposit of $400-600 per week.
Have been looking for a company for some time to establish a small business checking account. After some exhaustive online research, I decided to give Wells Fargo a try, based on the fact that they promote that a business account could be opened online provided you had an established EIN, and Dun's number.
I went through the application, completing all sections as requested, and then submitted my request to fund the account with the maximum amount - $300. A day later, I got an email, indicating that my account would not be opened. I asked why, and received a response from someone in the small business unit (2 days later) indicating that my account could not be opened because Wells Fargo doesn't have any branches in my state.
I am disappointed. I tried to open this account based on the online convenience of the process.
I understand that everyone is upset about gas prices and the large earnings of the oil companies, but has anyone noticed the record profits these financial behemoths are making? Exxon Mobil for example had revenue of about $320 billion last year and earned around $36 billion in profits. That is a profit margin of about 9.6%. On the same note, Citigroup, which is the largest American bank, had revenue of about $85 billion but earned a whopping $24.5 billion in profits. Where is the outrage here? It seems like I have to pay more and more just to use out of network atm fees, not to mention them allowing my check card to make multiple purchases even though I don't have enough funds just so they can charge me an ever expanding nsf fee. I think it's now about $40 per incident. They also charge for on-line banking via quicken or money and the rates they pay for savings interest is an insult. They even have the nerve to charge me $10 a month for a business checking account and just for good measure they also charge $5 per month for a business savings account. The Bank employees treat customers like we are interrupting whatever REAL work they are supposed to be doing in the branch. Please... someone help me on this. Where is the shame for these financial institutions. Maybe we should have a windfall profit on them too!
Give some of your profits back in the form of higher savings rates and/or reduced fees on your accounts. They should also lower those out of network ATM fees. I can't tell how many times I have to drive around just looking for a wells fargo branch so I don't have to keep paying fees.
Yesterday I checked my account balance and it stated $33. I bought something for $3+-. This morning I check and I was charged overdraft fees than came out to $99. I went to wells fargo and spoke to a rude young lady that called the manager over. When I explained the situation he said that an authorized transaction for $89 came in after I made the purchases and had to pay $99 because the $89 came in first. I explained to him that the $89 came after the other $13 and then changed the policy. He then told me that wells fargo charged all 3 at the same time.
The $89 came in after midnight. I then told him I thought it was poor business practices. He told me that was their business. I then told him that I was going to voice my free speech the next time they had open enrollment in my college campus. I told him that I would voice my troubles to people coming by wells fargo stand. He then asked if I was making a threat. I told him no, that I would only be voicing my right (which is granted under the constitution). He told me that the conversation was over and left without apologizing.
WWIL/ZeeNext broadband is worst broadband provider I have personally so far experienced. The download speeds never go above 8kbps for 64kbps connection, and 35kbps for a 256kbps connection. I envy my friends who have BSNL broadband and have download speeds of at least 200 kbps. I warn ZeeNext that if they continue like this, I will leave. By the way, I paid RS 1500 initially for the connection and he said that was the minimum amount you will have to pay to get the connection and it is not refundable. Their plans are one of the worst one could ever have in my opinion. One of the biggest mistakes that I ever did was to actually believe what the ZeeNext marketing guy had to say the first time I met him. I ended up paying 1000 towards installation charges and got myself a ZeeNext 128kbps "UNLIMITED" pack. Little did I know this was just the start of a 3 month ordeal with the worst ISP in I have ever experienced. In 3 months I have figured out the following: 1. I have been capped for downloading. For me this feels like a punishment as I can only browse using this connection and any P2P or even normal http / ftp downloads exceeding 150mb per day will get me capped @ a pathetic 2kbps for the rest of the day. 2. The cable guy will say its Zeenext's fault and ZeeNext will point fingers at the cable guy in my experience. 3. Almost all ports were blocked for me, I felt I had to fight with the area technical service representative to get ports opened. It took me 2 months to convince him the port was harmless. 4. Worst tech support department I have experienced so far too 'all they say is sorry and please, I felt I received no action taken at the end of the day. All said and done to sum up ZeeNext I do not recommend to use this internet supplier.
Zeenext is the Costliest internet service provider I have used. I have taken the Zeenext internet connection and have suffered a lot in my opinion. It's a pre-paid service and you need to charge the subscription every month like how you charge your mobile pre-paid subscription. In my experience I lost connection most of the time and the downtime is never less than 24 hours as far as I am concerned from my experience. Sometimes it has gone up to 72 hours. There are no pros that I have seen with t...
I have tried for three months to cancel this service. I have not been able to talk to a human. I think that Earthlink"s customer service is amongst the worst I have ever encountered.
I've been offline for 4 days now, with no explanation from Breathe. The customer helpline is an 0901 number at 60p per minute, and my telephone won't dial 0901 numbers..! Useless broadband service. Avoid at all costs.
The service I received is poor, it's hard to get a response to queries. Response to emails is hard, I had no response for weeks, only then when I suggested that I was going to complain to OFCOM even then it didn't provide any answers, I found it was very impersonal. I have now tried to close down my domain but this is proving to be very difficult, any e mails sent to my closed domain are just ending up in cyberspace rather than informing sender that the address no longer exists.
Rogers changed its setup so that users of non-mainstream email, i.e. Eudora, can no longer use a non-rogers email address in their "from" box. It also knocks out Mozilla, only internet explorer can be used. Zero tolerance for other alternatives except microsoft products for pc users. Therefore I do not recommend!
