Procter & Gamble
reviews and complaints

I received what I believed to be a brand new Oral-B electric toothbrush on Christmas morning 12/25/2018. When I removed the safety seal, I discovered it was missing the head, it appeared to be used and was filthy, and last it wasn't even the toothbrush that was on the box. The toothbrush was purchased at Wal-Mart, 1900 Maplewood Commons Dr., Maplewood, MO 63143 on 12/22/18 at 22:25:41. The box was untouched, unopened and not damaged at all. It looks as if someone in the manufacturing warehouse had an old toothbrush, a Braun Type #4729, and replaced that used Braun for the Oral-B Pro 1500 that was supposed to be in the box that was being purchased for myself. I was disgusted and appalled! I want a refund of the money spent for the deception, I want the toothbrush that was assumed to have been purchased and other resolutions I cannot put into words. I think it is horrible that this was able to happen by such a big company. I can only imagine how many other times this has happened. I will also be reporting this to incident to other State and Federal authorities. I have attached 22 pictures and videos, some pictures you will need to zoom in on to see little details, such as the type number on the Braun toothbrush.

I love my sweeper. I am on my 3rd one. They usually last about 18 months. The updated one has the off and on button on handle. Not a good idea because my hand slides down and shut it off several times when I am sweeping. Not a big deal but an aggravation. Better if you put it back on base. Mary Ann Johnson- 8843 Kingfisher LK Rd. Maceo Ky. [protected].

This item was purchased from Walmart on October 18, 2018 for $29.86 plus tax.

I have used it every day and not it just quit working. I have cleaned it, changed plugs and always used clean water but it will not heat and will not throw mist. It is not even 2 months old I need this because both of us suffer from sinus infections and dry heat. We are both 80 years old and need this item. What can you do? I do not believe Walmart will replace because it is more than 30 days.

Been purchasing bounty for years. Then started purchasing the bulk size, half sheets, huge package. Pay near $20.00 each, $40/month (480.00/year) If this is multiplied by thousands or millions of other disappointed customers...

These sheets are getting worse and worse. These sheets don't even dry my sink vanity! I have to repeat daily with napkins or toilet paper. It doesn't soak up, it's too rough! Non-absorbent! Waste of money. Rip off!

And other complaint is correct, it leaves lint on mirrors, dishes, glasses, anything glass. (Takes you five minutes rubbing to dry and flipping around paper towel in various directions to get it to dry just one item. So to dry all your dishes etc., it will take you over four hours).

Using the last of my package and that's it for me. Unless there are changes made. Only good for one thing, picking up insects after you kill them. 🐞 🕷 🐜 🐛. If you have lots of bugs, this is the paper towel for you😁.

Miss the original formula of bounty. Hope it was worth it. Losing all your old faithful customers .

Over the past few years, I have had to discard several flashlights and other items damaged by leaking Duracell batteries. This time, its a vcr remote and is costly to replace and not to mention the terrible inconvenience of having to manually change the vcr functions. I would like to have this remote repaired or replaced. Please advise what I should do and what additional information you need to settle this matter ASAP.

I installed a Febreze CLip-on auto air freshener. About (10) days later it leaked and did damage to the dash trim around the radio, CD, air vent. I contacted P&G and they sent me a complaint questionnaire, which if completed they said they will consider, review your claim. The catch is you need to have the Febreze Clip-on AND the original packaging. I spent the time to fill out the questionnaire, take/send (12) pictures, acquire (2) damage estimates (Nissan's quote was over $3, 000) and explained I thought it was unreasonable expectation for a consumer to have the packaging for a $5.00 air freshener for over a week after purchase, PLUS save an air freshener that was leaking on your hand and just damaged the dash board of a new car…The P&G response boils down to thanks for filling out the form, but without the clip-on and packaging we cannot "evaluate the merits of your claim." In other words by requiring the packaging and clip-on they can skirt the fast majority of claims.

I want to warn everyone to stay away from Duracell batteries. I have been using Duracell batteries for years and in the past I have been very pleased with the batteries, but not anymore. We have been buying our batteries from Walmart and recently I found the batteries in my Samsung TV, I want to warn everyone to stay away from Duracell batteries. I have been using Duracell batteries for years and in the past I have been very pleased with the batteries, but not anymore. We have been buying our batteries from Walmart and recently I found that my Samsung TV controller was fill with batteries acid., I bought and new 8 pack of AA's and put one in a clock, it went died in 3 weeks and then I put two in a flashlight and went to use it 2 weeks later the batteries were died. In the past I was a Maintenance Supervisor and would order and use 100 of them a year they were the best they lasted forever.

Bought a 24 pack of Duracell AA batteries, from Wal-Mart. Installed In 3 different cameras. After one week all the batteries failed. I did not have leaking, but it just seemed to be a bad batch. Usually the batteries last about one year in these same 3 cameras. I tested the batteries in other products. Batteries had no power. I would like to be reimbursed.

Hi I am writing to you as I am very disappointed in this product. I bought the bumper pack with 1a razor and blades (10 I think)for my boyfriend and the blades are awful. The blue strip disappears after 1 underarm use (I used a blade) and the blade itself does not provide a close shave. I then asked my boyfriend what he thought of them and he confirmed it also that the blades where just not as good as they used to be. He was finding he had 4 o clock shadow at 11 am. After speaking to my mum about it she also advised that my dad had the same issue with the bumper pack blades and ended up buying the Gillette turbo individual and found these where much better, Are the sub standard razors being used for the bumper packs? These are not cheap and feel that there is something going on as 3 people cant be wrong from the same family.

Hi folks

I too have had problems with leaking and exploding batteries. This latest incident occurred shortly after placing new batteries ( purchased from Costco) in my Bushnell Scout camera. I started hearing pops and fizzes. I had the camera on my passenger seat and was preparing to set camera up. Looked towards camera and saw liquid coming out of batteries as they continued to pop. I was in my truck, and in closed area - could inhaling this leakage cause health issues?

These batteries came out of a new, unopened package - I believe a 40 pack.

I immediately called Duracel and filed a claim. I was instructed to place each battery in its own zip lock sandwich bag. And to Send my ruined camera, along with defective and leaking batteries to Duracell. I warned to return the remainder of the 40 pack but was told it was not necessary.

Yesterday, I received a letter from Duracell offering $110.00 for my camera that I paid $199.00. They did not offer to refund my money for the batteries or provide free replacement batteries.

I called them and spoke to a supervisor. I ask why am I, the consumer responsible for their defective products?

I had a similar problem a year ago or so. In that instance, I opened a camera and found leaking batteries.

All of the batteries with issues came from Costco. All of my batteries are stored in a cabinet in my laundry room.

So, they sell us a defective product and require us, the consumers to handle these leaking batteries, possibly putting our health a risk.

Maybe it's time for a class action lawsuit. I'm in, sign me up.

I started using your old spice fresh high endurance, because I an Military and very active. I quickly started to notice it is somehow pulling the skin from my armpits as in a burning almost causing it to peel, I can send pictures if needed. I'm not sure if its a bad batch or the brand. I sent pictures to show some of the burn and peeled skin, the product should checked. 7-29-18

[protected] Michael

I was wearing a headlamp with three new Aa batteries and they exploded an dripped acid down my head and neck causing scars and loss of hair I immediately headed to the hospital but the damage was already done.the headlamp was 2 years old and I had never had any issues until now which I only had the new batteries in for 25-45 minutes. I had documented hospital visit to match...[protected]@gmail.com message me ...f**k them it's ridiculous

On June 26/18 my wife went to Thriftway Drugs in Lethbridge @ 702-13th. street north T1H2T1 [protected]) to look for some deals.
She bought Olay Eyes @29.99 which was a discounted price.
Next day she applied and there was no apparent change to her eyes puffiness. she applied again but not much change. It was claiming instant eye bags out.
On the third day she found out there was no liquid (drops) coming out.
We went to Thriftway Drugs for money back. Their reply was contact the company.
What can you do to help?

June 4, 2018 my wireless keyboard stopped working and I discovered the batteries in had totally failed - they are covered with a salty-like compound which is all over the batteries as well as the battery compartment. I tried cleaning the compartment and putting in new batteries but it still won't work. The expiration date is 2022! How can this be?

I had these clips in my car and just today noticed they leaked and ruined underneath my vent area. Now upon further research I see they have known about this issue and have done nothing to fix it. I sure hope some type of resolution is offered to consumers because this made a horrible looking spot that peeled all the black off of my lexus interior under where my vents are.

About a $30 bag of Pampers I bought them it was a waste of my time and money I'm very disappointed with the company. I have to buy them often my kid soak them up in 3 days. Pooped everywhere I'm not sure why I have to make a long complaint when I really have not that much to say the problem is about a $30 box of Pampers Pampers sucked my son was pissy all night long all throughout the day [censored] on himself often leak through the Pampers it was a waste of money the Pampers were to last a week or so they lasted 3 to 4 days

I have been a longtime customer of Duracell, but after three ruined appliances in less than a year due to leaking Coppertop Duracell batteries, I am switching. All of these leaked 5-6 years before the end date printed on them; this hasn't been a problem for 20+ years prior, so I must conclude they have cheapened the product. The cost to replace the damaged goods far exceeds the cost of the battery, so I'm researching battery ratings to find one that will provide the quality Duracell used to put in theirs. Goodbye Duracell.

Have purchased 2 of these products and after just a few uses one side stops ejecting cleaner. With one side working only this takes twice as long to get the job done. I purchased a second one because I liked the job that the product does but I am not happy with he quality of the product. Especially having the same problem out of the second one. Change batteries on both to no avail.

I placed an order for a drone on tomtop and was successful by doing so and the money was deducted by my credit card. The shipping method was by priority shipping which displayed 3 to 6 days for shipping the item. But the status of the item is just been shown as processing and since then not a single informations about the item and non on the customer service team is tempting to my mails! Please help me get my hard earned money!

Feb 15th 2017
Duracell Leaking Batteries!
What's going on with Duracell?
Over the last 2 or 3 years they have gone from the best to the absolute worst batteries you can purchase.
I just lost three pieces of equipment because of Duracell Batteries leakage, with a cost of more than $500 to me.
I used to purchase my Duracell Batteries from Costco in large quantises, not anymore.
I found brand new Duracell Batteries still in the package and never used with more than two years left before the expiry date and the Duracell Batteries stated to leak already.
As I can see on the Internet there are many, many other very unhappy Duracell customers out there with the same experience I am having.
Duracell had proven to me that they know how to produce an excellent Battery but have chosen to stick it to us and sell garbage to their trusting customers.
I also will forward this complaint to Costco's Customer Service.
If Costco is aware of a problem with a produce they are selling and not doing anything about it then they also should be held responsible for our (the Customers) losses.
Regards
You're Ex Loyal Customer

PS: A message to management
It is hard to earn a Loyal Customer,
It is easy to loos a Loyal Customer,
When you have lost a Loyal Customer you almost never have them come back