Procter & Gamble Companyoral-b pro 1500 toothbrush/ received used, old and dirty toothbrush

K Jan 09, 2019
This review was posted by
a verified customer
Verified customer

I received what I believed to be a brand new Oral-B electric toothbrush on Christmas morning 12/25/2018. When I removed the safety seal, I discovered it was missing the head, it appeared to be used and was filthy, and last it wasn't even the toothbrush that was on the box. The toothbrush was purchased at Wal-Mart, 1900 Maplewood Commons Dr., Maplewood, MO 63143 on 12/22/18 at 22:25:41. The box was untouched, unopened and not damaged at all. It looks as if someone in the manufacturing warehouse had an old toothbrush, a Braun Type #4729, and replaced that used Braun for the Oral-B Pro 1500 that was supposed to be in the box that was being purchased for myself. I was disgusted and appalled! I want a refund of the money spent for the deception, I want the toothbrush that was assumed to have been purchased and other resolutions I cannot put into words. I think it is horrible that this was able to happen by such a big company. I can only imagine how many other times this has happened. I will also be reporting this to incident to other State and Federal authorities. I have attached 22 pictures and videos, some pictures you will need to zoom in on to see little details, such as the type number on the Braun toothbrush.

oral-b pro 1500 toothbrush/ received used, old and dirty toothbrush
oral-b pro 1500 toothbrush/ received used, old and dirty toothbrush
oral-b pro 1500 toothbrush/ received used, old and dirty toothbrush
oral-b pro 1500 toothbrush/ received used, old and dirty toothbrush
oral-b pro 1500 toothbrush/ received used, old and dirty toothbrush
oral-b pro 1500 toothbrush/ received used, old and dirty toothbrush
oral-b pro 1500 toothbrush/ received used, old and dirty toothbrush
oral-b pro 1500 toothbrush/ received used, old and dirty toothbrush
oral-b pro 1500 toothbrush/ received used, old and dirty toothbrush
oral-b pro 1500 toothbrush/ received used, old and dirty toothbrush
oral-b pro 1500 toothbrush/ received used, old and dirty toothbrush
oral-b pro 1500 toothbrush/ received used, old and dirty toothbrush
oral-b pro 1500 toothbrush/ received used, old and dirty toothbrush
oral-b pro 1500 toothbrush/ received used, old and dirty toothbrush
oral-b pro 1500 toothbrush/ received used, old and dirty toothbrush
oral-b pro 1500 toothbrush/ received used, old and dirty toothbrush
oral-b pro 1500 toothbrush/ received used, old and dirty toothbrush
oral-b pro 1500 toothbrush/ received used, old and dirty toothbrush
oral-b pro 1500 toothbrush/ received used, old and dirty toothbrush
oral-b pro 1500 toothbrush/ received used, old and dirty toothbrush
oral-b pro 1500 toothbrush/ received used, old and dirty toothbrush
oral-b pro 1500 toothbrush/ received used, old and dirty toothbrush
oral-b pro 1500 toothbrush/ received used, old and dirty toothbrush
oral-b pro 1500 toothbrush/ received used, old and dirty toothbrush

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