Princess Polly USA’s earns a 1.0-star rating from 0 reviews and 1 complaints, showing that the majority of fashion enthusiasts are dissatisfied with their purchases.
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Deletes negative/critical reviews from product pages I had recently purchased an article of clothing in my usual size, when it arrived it did
Deletes negative/critical reviews from product pages I had recently purchased an article of clothing in my usual size, when it arrived it did not fit true to size, and was made of a disappointingly cheap material. I had left an honest and critical review of the item on the product page. They do not have free return shipping, which I was aware of, so that is why I decided to do diligent research on the item before purchasing, there were only a handful of 5 star reviews for the item so I decided to purchase it. After leaving my review I received an e-mail asking for me to contact them, when I went to the product page my review was no longer listed. I inquired about why my review was not present, and why no critical reviews were present and this was their response: "Not all reviews are posted, as you can appreciate we receive an extremely high volume of reviews that are screened for a number of things (profanity, spelling, language, content, relativity and so on) and from the ones that pass these general screenings, reviews are filtered and posted at random! So although all reviews are assessed and passed onto the appropriate departments you may not always see them posted on the website. We really appreciate you taking the time to provide your feedback!" Had I seen any honest reviews about the item, how it fit or the material it was made out of I would not have purchased in the first place. Very shady business practice to delete/not post critical reviews of the items, lack of transparency to buyers.
Is Princess Polly USA Legit?
Princess Polly USA earns a trustworthiness rating of 91%
Highly recommended, but caution will not hurt.
Princess Polly USA has claimed the domain name for us.princesspolly.com for a long time, which suggests that the website is established and has a history of being in operation. This is a positive sign, as it indicates that the website has been around for a while and may have a reputation to maintain.
Us.princesspolly.com has a valid SSL certificate, which indicates that the website is secure and trustworthy. Look for the padlock icon in the browser and the "https" prefix in the URL to confirm that the website is using SSL.
Us.princesspolly.com has been deemed safe to visit, as it is protected by a cloud-based cybersecurity solution that uses the Domain Name System (DNS) to help protect networks from online threats.
Princess Polly USA as a website that uses an external review system. While this can provide valuable feedback and insights, it's important to carefully evaluate the source of the reviews and take them with a grain of salt.
The Princess Polly USA website has a cookie consent banner indicating the use of cookies for data collection. Reviewing the privacy policy and terms of use is crucial to understanding how the data is used and ensuring compliance with regulations.
This website offers payment methods that provide the option for customers to get their money back, which could be a positive indicator of the company's commitment to customer satisfaction.
Us.princesspolly.com appears to have online shopping features, it's important to know that the platform supports an extensive range of payment methods, making it convenient and easy to complete your transaction. The payment procedure on the website is also relatively simple and straightforward, ensuring a smooth and hassle-free experience for buyers.
However ComplaintsBoard has detected that:
- Us.princesspolly.com is being iframed, Iframes can be used for legitimate, For example, iframes can be used to embed third-party content such as maps, videos, or advertisements, which can enhance the user experience.
- Princess Polly USA protects their ownership data, a common and legal practice. However, from our perspective, this lack of transparency can impede trust and accountability, which are essential for establishing a credible and respected business entity.
- The website belonging to Princess Polly USA has a low number of visitors, which could be a red flag for users. However, it's important to conduct additional research to fully evaluate the website's legitimacy and trustworthiness.
- We conducted a search on social media and found several negative reviews related to Princess Polly USA. These reviews may indicate issues with the company's products, services, or customer support. It is important to thoroughly research the company and its offerings before making any purchases to avoid any potential risks.
Overview of Princess Polly USA complaint handling
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Princess Polly USA Contacts
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Princess Polly USA phone numbers+1 (855) 818-1786+1 (855) 818-1786Click up if you have successfully reached Princess Polly USA by calling +1 (855) 818-1786 phone number 0 0 users reported that they have successfully reached Princess Polly USA by calling +1 (855) 818-1786 phone number Click down if you have unsuccessfully reached Princess Polly USA by calling +1 (855) 818-1786 phone number 0 0 users reported that they have UNsuccessfully reached Princess Polly USA by calling +1 (855) 818-1786 phone number
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Princess Polly USA social media
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Checked and verified by Janet This contact information is personally checked and verified by the ComplaintsBoard representative. Learn moreAug 12, 2025
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Deletes negative/critical reviews from product pages I had recently purchased an article of clothing in my usual size, when it arrived it did not fit true to size, and was made of a disappointingly cheap material. I had left an honest and critical review of the item on the product page. They do not have free return shipping, which I was aware of, so that is why I decided to do diligent research on the item before purchasing, there were only a handful of 5 star reviews for the item so I decided to purchase it. After leaving my review I received an e-mail asking for me to contact them, when I went to the product page my review was no longer listed. I inquired about why my review was not present, and why no critical reviews were present and this was their response: "Not all reviews are posted, as you can appreciate we receive an extremely high volume of reviews that are screened for a number of things (profanity, spelling, language, content, relativity and so on) and from the ones that pass these general screenings, reviews are filtered and posted at random! So although all reviews are assessed and passed onto the appropriate departments you may not always see them posted on the website. We really appreciate you taking the time to provide your feedback!" Had I seen any honest reviews about the item, how it fit or the material it was made out of I would not have purchased in the first place. Very shady business practice to delete/not post critical reviews of the items, lack of transparency to buyers.