Price Chopperturkey order

2 Nov 22, 2018

I ordered a fresh Plainville turkey breast from Price Chopper in Oneida NY approx.
3 weeks before Thanksgiving. When I went yesterday 11/21/18 to pick it up the
man working at the meat department went into the cooler and brought out a SHADY
Farms turkey breast and placed it in my cart. I am assuming he thought I would not
notice ? I told him that was not what I ordered and he went to the office got the order
book for Thanksgiving orders and saw I Ordered a Plainville turkey ? He then proceed to call the meat manager at home and put me on the phone with him. He
then proceed to say because of a Plainville turkey recall they were unable to fill the
order. I asked why I was not called in advance and they just decided to change my
order and I got NO response. I did not take the turkey and went 2 miles down
the road and got a fresh Plainville turkey that I did not even to have to preorder
at TOPS MARKET. I told them the story and they laughed and I will not be shopping
at Price Chopper anymore. BAD CUSTOMER SERVICE I suggest you don't take special
orders if you have no intention on filling.

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