The complaint has been investigated and
resolved to the customer's satisfactionResolved President's Choice Financial — Phone call harassment - wrong number.
resolved to the customer's satisfaction
I have asked for them to remove my phone number from their files. I have had my current number for 6 months. I don't know the person they are calling for, i have never met her but they continue to call me every single day, twice a day in order to collect from her.
First, they ask for her name, a name i don't know. I'm told to press 1 to respond and i need to press last 4 digits of the credit card i don't own in order to access person. The next time they call, i press two to take a message. I collect the phone number to call them and get their machine. This is saturday afternoon. I leave a message to have my number removed. No response.
Monday they call in the morning and i leave it assuming they'll get to the message. They don't. They call again in the afternoon and i call back to tell them to remove my number. They tell me they will and that they are sorry. Tuesday morning i get another call in the morning. I ignore it. Tuesday afternoon i get another call and call back. I ask to be removed from their call list yet again and explain that i don't know the person they are calling for. They tell me that the number takes 24 hours to be removed. I say it's been more than 24 hours and tell them that it had better not happen again or i'll be seeking money to recover cell phone air time receiving these phone calls. Wednesday they call in the morning. I'm not near my phone and miss the call. Wednesday afternoon they call again and i tell them that i want 20 bucks for all the calls. They tell me they wont pay me anything and promise they wont call again and state that they 'just now' took my phone number off the account.
2 weeks i have been getting these calls. I really wish they would go away. It's flat out harassment.
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