Pradaunethical behaviour

K Aug 02, 2019

I bought eye glass on 2016 (sps57q5816dg0-0a7142n). 1 week ago while ı m cleaning the glasses paint of the frame is stains. I ask the company (where ı bought the glasess) what is the reason but their answer is it is not under the waranty so they can not do anything for this situation.
While i m using prada product i need to feel that if something happens to the product which i bought the compant must be helpfull for the solutions.
If it is possible pls advise me what to do . Change prada to another trade or continiue to use prada .
Waiting your advises ASAP
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