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On December 3rd 2007 i signed with Powerhouse Gym at 50E 42nd St in Manhattan New York, i decided not to renew my 1yr contract when it was over at December 3rd 2008, i was told by Ana (wh0 is very rude) that i would have to come in and cancel by December 3rd which i did on November 26th 2008 and till this day they are still taking a monthly fee from my account. When i called and questioned them about it they were very rude promising me that i will have my money credited back to my account, it is now February 20th 2009 and i have yet to have my money credited back to my account, i have spoke to Tom Menshiky the manager who is rude also and i haven't had any luck what so ever, PLEASE DO NOT EVER GO TO THIS GYM THEY ARE A RIPOFF AND RUDE.
The complaint has been investigated and resolved to the customer’s satisfaction.
The idiots at the St. Clair Shores, MI Powerhouse Joke wanted me to notify them by certified letter that I no longer wanted to be a member after my "contact"was up. What's the point of a 2 year contract? Shouldn't that be the end at the end of 2 years, HELLO?