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Porsche review: Fraud service / dealer / Scottsdale, AZ

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1:54 pm EDT
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Attn: Porsche Owners (IMPORTANT FACTS regarding PORSCHE SCOTTSDALE:
I wanted to add a note regarding this review last year regarding Service Adviser Michael Sarantidis.
We were "OVERCHARGED" approximately $1100.00 by his "padding" our invoice earlier that year when we purchased tires (4) and a couple of other repairs. Luckly, we had received pricing from Pete (Parts Manager) in the Parts Dept. prior to the service (unbeknownst of Michael), thus the attempt to "rip us off". When we brought up the discrepancy, he showed anger and ripped up the "padded" invoice. We believe this contributed to his "meltdown" later during our next scheduled maintenance visit.
View our previous review last April:
During our visits to this Dealership over the last decade, we always knew that we paid probably double for the service just to have the "Porsche Dealer Stamp" on our maintenance logbook.
This practice will end today after the experience on 4/9/24 with them on our 996 Turbo concerning the Service Tech, Michael Sarantidis, who behaved in a totally juvenile and unprofessional manor with us.
We left (1) inquiry on his phone asking about a "Video" that was texted to us which we desired to have Emailed instead. This "person" then proceeded to RAGE at us about being harassed continually for 10 years and he was "Fed up" with our calls. We bring (2) Porsches there and purchased (1) of them a few years ago.
The General Manager (Dave Zoloto) saw this exchange with us in the Service Office and told (us) to "calm down" instead of taking the baby aside and disciplining him in private. He even witnessed me handing and Michael ACCEPTING a $40.00 tip and thank you card before the "Berating" from this jerk.
This has been reported to Porsche Corporate, and we hope for some sort of "closure", if possible, with these heathens.
We hope others see this review and visit another Dealership or Local Service Centers as we have.
Dave and Dianna M

Porsche - Fraud service / dealer / Scottsdale, AZ - Photo 1
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