Pollo Tropical reviews and complaints 1
View all 97 complaintsPollo Tropical - bad service and dirty store
Order a tropichop White rice black beans and boneless chicken and a lemonade on May 5, 2019 at 3:22 PM
After 10 minutes of waiting noticed that peoples that came after me getting there orders ask the person at the counter where is the order the Lady at the counter said where is the receipt give her the receipt she says that's not what on the screen she handles a wrap that's not what I ordered she says where is the receipt say you have the receipt at 3:41 pm
Received the food Asked to speak to the manager Felix
He said you have your food now I told him waited 20 minutes for food it was already ready Lot of workers table is dirty very poor management
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