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Pollo Tropicalcustomer service

1
G

SUNDAY/ Late night drive thru service is horrendous. The young man handling the orders has a very bad attitude towards every customer that was ordering food. I over heard him say various times they didn't have this or that. If you asked for anything he would say we don't have this... which was a lie. I ordered boiled yuca and asked for sauce and he told me they didn't have any until I told him yeah... what's that on the counter. I believe it was a game to him. They were closing within a hour and the staff didn't want to cook extra food or give away sauces. He was rude and had a very bad attitude towards every customer. Really, really bad services. They need to be trained to treat people with respect.

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