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Plumbforce Directboiler repair

1
P Dec 26, 2019 Review updated:

Copied from my Trust Pilot review:

PLEASE REPORT ANY COMPLAINTS TO GAS SAFE USING THIS LINK BELOW:
Gas Safe
https://www.gassaferegister.co.uk/help-and-advice/complaints-report-an-illegal/gas-work-complaint/
I've also emailed a link to this forum to Gas Safe...
[protected]@gassaferegister.co.uk
...BBC Watchdog...
[protected]@bbc.co.uk
...Citizens Advice Consumer Support...
https://ssl.datamotion.com/form.aspx?co=3438&frm=general&to=flare.fromforms

This company needs to be brought to it's knees!! Bunch of heartless, money-grabbing crook scum, left me with no heating and hot water over Christmas and tried to convince me that my boiler needed servicing even though it had been last year! The engineer then took a different tack, charging me £360 to rewire a perfectly wired boiler. In desperation I paid half, though fortunately by credit card so my money will be refunded. After, 2.5 hours, engineer said he couldn't fix it as it '(probably) needs a new PCB' for which Sylvie at the office quoted 'a ball park figure' of £495 PLUS VAT after ALOT of coercion!!! I dread to think how much they prey on the elderly/vulnerable

Responses

  • L
      Jan 14, 2020

    Did you pay with a card? Request a chargeback, it will work (even if it's a debit rather than credit card). Not only does this work, but it is very bad for their card processing costs and credit and so forth.

    0 Votes

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