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I can't get paid
I made a sale through Playerup, but I can't get paid. It has been about a month since the sale was completed. The site never responds to my messages. They are a scammer. Please do not use this site. Transaction ID: [protected]
Playerup üzerinden satış yaptım ancak ödeme alamıyorum. Satışın tamamlanması üzerinden yaklaşık 1 ay geçti. Site asla mesajlarıma cevap vermiyor. Onlar bir dolandırıcı. Lütfen bu siteyi kullanmayınız.
Desired outcome: I want payment made to me.
Resolved
Scam products in scam site with scum moderators
I'm a seller here. And I did everything I can to be a seller, satisfy the customer and get the customer to buy through this [censored] site's midman (when you can always do it outside the app as most sellers do) what did I get for doing that? An unjustified ban, the pieces of [censored] who moderates and handles this bullsht... Don't even have one bit care when something good or bad happens, as long as the customer cancels the order (which happened in my case, refer to picture 7th) the laziest scum of all people who doesn't know any moderation will suspend you and then find a bs excuse to ban you.. Like seriously they made a "new" rule just so they could ban me (refer to pics below). I feel like they don't deserve anything and deserves to be shutdown, bankrupt and cancelled. The scams in this site is also very prevalent, not just hacked account from other people that often get sold here (very illegal btw yet they don't care) but every seller also leads me to other sites (which I know for sure are accounts that this site owns) top notch sellers with "gold" and "silver" (their scam badge system, stupid af) leads me to other sites to buy very doubtful things (refer to picture 11 and 12) like comon that's obviously a common way to scam people yet this site don't ban it 🙂 while someone who genuinely just wanna sell something gets banned and suspended for having an order cancelled
Desired outcome: Shutdown the site
This complaint has been resolved automatically due to user's inactivity.
PlayerUp middleman service not paying me
Using the Playerup.com middleman service
on 29.11.2022
I sold my 3 year old AOZ account for $150.
Buyer confirms receipt of the product. I'm requesting payment but they still haven't sent the money. They don't reply to my messages.
I am very unhappy with this situation.
My order number: [protected]
Username: karamurat2020
I want my payment to be deposited in my account as soon as possible.
This complaint has been resolved automatically due to user's inactivity.
Payment not received
I have been registered for a year.
After transferring 100€ on my player up account, I try a purchase. I am waiting for the middleman... 2 days, 7 days, two weeks... How slow!
The account sellers have understood this: they all suggest to use telegram and/or Discord.
Disappointed with the service, I decide to withdraw my 100€ from the platform. The term is "cash out".
I make my request.
No answer. I make two more requests, three more... same thing. Radio silence.
I contact the customer service by all possible means: Telegram, Facebook, email to support.
Two months later, they answer me on telegram: Phew, they're finally going to take care of it!
Three more months pass. Still nothing. I contact the support again: "Yes, we'll take care of it soon".
Two months pass. Again. Each time I call back, I get the same answer: "soon, soon".
It's been a year now and the customer service doesn't even answer me anymore. I still haven't got my 100€ back.
This site is purely and simply a scam.
Desired outcome: Please send me my money back, everything is detailed on our conversation board, facebook messenger and telegram. PlayerUp Username : Byhl
Payment received. You just have to insist a lot. Contacting customer support thru telegram seems to be the best way to do that.
They sell your account via escrow but then they won't pay you the money
Beware, this is an absolute scam. The positive reviews you see here were people forced to change their reviews with the promise they would get their money. I was one of those people but not any longer. I have screenshots of them forcing me to change my initial review in order to get my money immediately, which didn't happen and it's been weeks since that lately promise.
I'll be taking legal action, starting a social media campaign to spread the word and working with the FCC to put an end to the fraud. I encourage you to reach out to an attorney if you're not paid in a reasonable time.
They will continue to make you jump through hoops with the hope that you'll eventually give up. Generally, they won't even respond to people until you leave an online review exposing them. And the ridiculous responses they give here about using their chat system is again a joke. I've sat for hours just to get first in the queue and they won't chat with me.
All of my communication with them has been well-documented and I have hundreds of screenshots of their actions. You'll be seeing all of that posted online soon. Spread the word people, this has to stop!
You can pretend that it was fully resolved but you're criminals who should be in jail. Yeah I got most of the money after a lot of legal threats but you assume you can keep jerking people around until they give up. Anyone doing business with you will very likely regret it.
This complaint has been resolved automatically due to user's inactivity.
Middleman service
Hello, please look at photo attached for details. Stay away from playerup.com completely if you are selling items. This website offers a false service which will rob you for your money if you accept their middleman service. This website has had absolutely 0 response to me after several attempts. - buyer sent deposit Friday April 1, 2022 - middleman...
Read full review of PlayerUp and 6 commentsMiddleman service is a scam
In May 2021, I gave the game account details to the buyer. He had bought an insurance option, the Middleman took an extra 40$ from the deal and the seller (me) had to get about 200$. 20% for the dealer sounds quite fair, no?
Well, after 6 months, in October I'd open Super Urgent ticket (as they ask for on Trustpilot) and...
Now it's December and the payment is still pending.
P.S. When you are unemployed and this kind of trader is around you, life looks "funny".
Update: After I refused their demand to delete the review on Trustpilot, they canceled the payment that was hanging there for 8 months. LMAO. Screenshot: https://imgur.com/aFizF46
PlayerUp with middleman service is a scamming site obviously. Do not hesitate to report them to the Cybercrime police department. https://cyberalert.gr/
Desired outcome: Do not use their seervice.
Payment not received since 6 months
I bought an account from playerup.com with my id "sohaib9xt" and Transaction ID: [protected].
I purchased their middleman services, but I have to wait 3 weeks just to get first reply from them, even though I paid everything upfront.
Then the seller I was buying from was a scam (which should not have been there in the first place ), after 3 weeks of my constant complaining that seller got banned and I was supposed to get a refund. Then even for that to have been initiated I had to leave reviews on sites likes trustpilot.com, only then he replied me back, blackmailed me to first delete my reviews then he will move forward with the payment. I did every even now its been 6 months. I haven't got a penny back and I don't get any reply back for my tickets.
Desired outcome: full refund
I have received my refund.
Their mm servicer
I requested a refund of my $1900 "MM credits" in February of 2020, it is now december of 2020 and they still have not processed it. I attempted to get in contact with them through their support and social media, and they kept ignoring me. This sight is SUS as and should be avoided at all costs. Someone attempted to scam me, it took them two days to reverse the transactions and credit my account, it's been 10 months to refund it. Still has not happened.
I sold a game account over 6 weeks ago and haven't even gotten a response from Playerup.com, despite sending messages daily asking for clarification and updates.
Turns out they just needed my name to send the funds but didn't respond at all to any of my messages.
I've sold several accounts in autumn of 2020 for over $1400. They never paid me and do not reply to my messages at site, or in dedicated personal discord chat.
Scammers.
middle man service; scammed me 300$
I listed my LBC accs in Playerup website and after the buyer paid for the item. When I wanted to withdraw my money, they refused to pay me. My money withdrawing keep saying pending for nearly a month now and I have contacted them many times, but they always saying "We are processing your payment blah blah..". They are trying to keep my money and don't want...
Read full review of PlayerUp and 42 commentsAbout PlayerUp
The website provides a user-friendly interface that allows gamers to browse and search for the virtual assets they need. Sellers can list their items for sale, set their prices, and negotiate with potential buyers. Buyers, on the other hand, can purchase items using a secure payment system and receive their digital assets instantly.
PlayerUp offers a wide range of virtual assets from various popular games, including World of Warcraft, Final Fantasy XIV, League of Legends, and many others. Whether players are looking for high-level accounts, rare items, or game currencies, they will find what they need on the website.
In addition to its marketplace, PlayerUp provides an extensive knowledge base, forums, and guides to help gamers make informed decisions when buying, selling, or trading virtual assets. The website also provides support via email and live chat to address any questions or concerns.
Overall, PlayerUp is a reputable and reliable online platform that connects gamers and allows them to trade their virtual assets with confidence. Whether you are a seasoned gamer or a new player, PlayerUp provides a safe and secure platform to buy, sell or trade in-game items and accounts.
PlayerUp Customer Reviews Overview
One of the major benefits of PlayerUp is its secure payment system that ensures safe and secure transactions. The platform only accepts payments through trusted channels such as PayPal and Credit Cards, providing the buyers and sellers with peace of mind.
Additionally, PlayerUp boasts a vast selection of virtual game accounts from a wide range of games including Fortnite, World of Warcraft, and League of Legends. The platform allows sellers to set their own prices and list their accounts in an easy-to-use interface, ensuring excellent user experience.
Another positive point of the platform is its user-friendly interface. Both buyers and sellers can navigate through the website with ease. Finding an account to purchase or listing an account for sale can be easily done in just a few clicks.
Furthermore, PlayerUp has an active customer support team that responds quickly to inquiries and concerns. They offer excellent communication and guidance to ensure a smooth transaction process.
Overall, PlayerUp is a highly rated platform that has received positive reviews from its users. The platform offers safe and secure transactions, a vast selection of virtual game accounts, a user-friendly interface, and excellent customer support.
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2. Navigating to the complaint form: Once logged in, locate the 'File a Complaint' button situated at the top right corner of the website and click on it to access the complaint form.
3. Writing the title: In the 'Complaint Title' field, concisely summarize the main issue you have encountered with PlayerUp. Make it specific and clear, such as "Unauthorized Charge by PlayerUp" or "PlayerUp Account Suspension Without Cause".
4. Detailing the experience: In the complaint description, provide a detailed account of your experience with PlayerUp. Include key areas such as:
- The nature of your interaction with PlayerUp (buying, selling, account services, etc.).
- Specific details about any transactions, including dates, amounts, and item or service descriptions.
- A clear explanation of the issue, including any errors or unexpected behavior encountered.
- Steps you have taken to resolve the issue with PlayerUp, including any communication with their customer service.
- The company's response or lack thereof to your attempts at resolution.
- The personal impact of the issue, such as financial loss, inconvenience, or other negative outcomes.
5. Attaching supporting documents: Attach any relevant documents or evidence that support your complaint. This could include screenshots, receipts, emails, or chat logs. Be cautious not to include sensitive personal information that could compromise your privacy or security.
6. Filling optional fields: Use the 'Claimed Loss' field to indicate any financial losses you have incurred as a result of the issue with PlayerUp. In the 'Desired Outcome' field, specify what resolution you are seeking, whether it be a refund, account restoration, or other specific actions from the company.
7. Review before submission: Carefully review your complaint to ensure that all information provided is accurate, clear, and complete. Check for spelling and grammatical errors that could detract from the credibility of your complaint.
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9. Post-Submission Actions: Following submission, monitor your complaint for any updates or responses. Check your email and ComplaintsBoard.com account regularly to stay informed about any developments related to your complaint.
Overview of PlayerUp complaint handling
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PlayerUp contacts
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PlayerUp phone numbers+1 (081) 342-1962+1 (081) 342-1962Click up if you have successfully reached PlayerUp by calling +1 (081) 342-1962 phone number 0 0 users reported that they have successfully reached PlayerUp by calling +1 (081) 342-1962 phone number Click up if you have UNsuccessfully reached PlayerUp by calling +1 (081) 342-1962 phone number 0 0 users reported that they have UNsuccessfully reached PlayerUp by calling +1 (081) 342-1962 phone number
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PlayerUp addressSeattle, United States
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PlayerUp social media
Most discussed complaints
middle man service; scammed me 300$ 41 (opinions to this review) Middleman service 6 (opinions to this review) Scam masters, they're very good at it 4 (opinions to this review) Lack of refund despite sale being cancelled by both parties 4 (opinions to this review) Payment not received since August 3 (opinions to this review)Recent comments about PlayerUp company
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