Pinstripes’s earns a 1.0-star rating from 0 reviews and 2 complaints, showing that the majority of patrons are dissatisfied with dining and entertainment experience.
- All
- Reviews only
- Complaints only
- Resolved
- Unresolved
- Replied by the business
- Unreplied
- With attachments
Food service
Gd Morning 🌞 My family & I were having brunch that you offer on Sunday. We were there Sunday October 8, 2023 at the Pinstripes on Founder in Northbrook IL! We were not please with the food although the staff were great! We are not complainers but the food was barely warm, pizza was cold & dry, the potatoes were greasy from sitting, the coffee was bitter...
Read full review of PinstripesI went to Pinstripes in March to book a 21st birthday party for May
I went to Pinstripes in March to book a 21st birthday party for May . I paid $1,031.73 as a deposit on my credit card. But then Covid happened and Pinstripes couldn't do the party. They asked me if I wanted a refund or to reschedule. I said I wanted a refund. But even after calling and emailing them many times, they still haven't given me my money back. They used to reply to my emails, but now they don't. I think I'm not the only one in this situation. Can you help me get my money back? I attached the contract and my credit card statement.
Is Pinstripes Legit?
Pinstripes earns a trustworthiness rating of 91%
Highly recommended, but caution will not hurt.
We found clear and detailed contact information for Pinstripes. The company provides a physical address, 2 phone numbers, and 2 emails, as well as 2 social media accounts. This demonstrates a commitment to customer service and transparency, which is a positive sign for building trust with customers.
Pinstripes.com has a valid SSL certificate, which indicates that the website is secure and trustworthy. Look for the padlock icon in the browser and the "https" prefix in the URL to confirm that the website is using SSL.
Pinstripes.com has been deemed safe to visit, as it is protected by a cloud-based cybersecurity solution that uses the Domain Name System (DNS) to help protect networks from online threats.
We looked up Pinstripes and found that the website is receiving a high amount of traffic. This could be a sign of a popular and trustworthy website, but it is still important to exercise caution and verify the legitimacy of the site before sharing any personal or financial information
Adult content may be available on pinstripes.com. It is important to be aware of potential risks and to use caution when accessing or engaging with such content.
Overview of Pinstripes complaint handling
-
Pinstripes Contacts
-
Pinstripes phone numbers+1 (847) 480-2323+1 (847) 480-2323Click up if you have successfully reached Pinstripes by calling +1 (847) 480-2323 phone number 0 0 users reported that they have successfully reached Pinstripes by calling +1 (847) 480-2323 phone number Click down if you have unsuccessfully reached Pinstripes by calling +1 (847) 480-2323 phone number 0 0 users reported that they have UNsuccessfully reached Pinstripes by calling +1 (847) 480-2323 phone number+1 (682) 352-0905+1 (682) 352-0905Click up if you have successfully reached Pinstripes by calling +1 (682) 352-0905 phone number 0 0 users reported that they have successfully reached Pinstripes by calling +1 (682) 352-0905 phone number Click down if you have unsuccessfully reached Pinstripes by calling +1 (682) 352-0905 phone number 0 0 users reported that they have UNsuccessfully reached Pinstripes by calling +1 (682) 352-0905 phone number
-
Pinstripes emailssalesteaminfo@pinstripes.com98%Confidence score: 98%Support
-
Pinstripes address1150 Willow Rd, Northbrook, Illinois, 60062-6819, United States
-
Pinstripes social media
-
Checked and verified by Rachel This contact information is personally checked and verified by the ComplaintsBoard representative. Learn moreJul 03, 2025
- View all Pinstripes contacts
Recent comments about Pinstripes company
I went to Pinstripes in March to book a 21st birthday party for May




Our Commitment
We make sure all complaints and reviews are from real people sharing genuine experiences.
We offer easy tools for businesses and reviewers to solve issues together. Learn how it works.
We support and promote the right for reviewers to express their opinions and ideas freely without censorship or restrictions, as long as it's respectful and within our Terms and Conditions, of course ;)
Our rating system is open and honest, ensuring unbiased evaluations for all businesses on the platform. Learn more.
Personal details of reviewers are strictly confidential and hidden from everyone.
Our website is designed to be user-friendly, accessible, and absolutely free for everyone to use.
12/26/23 at 5:25 PM Someone dropped a plate on me from the 2nd floor and the plate broken into pieces all around me. Sauce splattered on me and my mom and we were very shaken up. They only told the waiters/servers they need to be careful. Afterwards, when they set our party (16) at our table, it was extremely cold. They had to put heaters out.