PinkyParadise’s earns a 5.0-star rating from 0 reviews and 23 complaints, showing that the majority of contact lens wearers are exceptionally satisfied with their purchases.
- All
- Reviews only
- Complaints only
- Resolved
- Unresolved
- Replied by the business
- Unreplied
- With attachments
Replied
Seller delayed my order and didn't return my money back
I ordered eye colour contacts from the company www.pinkyparadise.com. It was awful experience, ‘coz the seller didn’t deliver my order on time. I contacted him and asked about the delay, he replied that I would get my order within 4 days, but it was the biggest lie I ever heard. I tried to return my money back, but the seller stopped to reply. Please leave comments about this company, because people should be aware when they buy from such dishonest seller.
This complaint has been resolved automatically due to user's inactivity.
We value your satisfaction and want to ensure a positive experience moving forward. If you encounter any problems with future orders, we kindly request that you email us directly at enquiry@pinkyparadise.com. Our team will promptly address your concerns and provide the necessary assistance.
Once again, we apologize for any previous difficulties and appreciate your understanding. We strive to continuously improve our services and look forward to serving you better in the future.
Replied
They sent wrong order and seller started to avoid me
I ordered eye lenses from the website www.pinkyparadise.com. My order was delayed for 2 weeks and when I finally got the order, it turned out that the seller provided the wrong lenses. I contacted the customer services and they agreed to change them. After that I returned the order and never heard from these ### again. They are liars and scammers, and I want to find other deceived customers, who lost money. Please we need to stop this company and return our money. Post your comments.
This complaint has been resolved automatically due to user's inactivity.
We value your satisfaction and want to ensure a positive experience moving forward. If you encounter any problems with future orders, we kindly request that you email us directly at enquiry@pinkyparadise.com. Our team will promptly address your concerns and provide the necessary assistance.
Once again, we apologize for any previous difficulties and appreciate your understanding. We strive to continuously improve our services and look forward to serving you better in the future.
same problem here, what to do ?
Replied
Seller didn't provide order at all and told me only ###
I bought 2 pairs of lens from www.pinkyparadise.com. The seller is real scammer and he has taken money from me and after several days he informed me that he hasn’t sent full order. After that he promised to send another pair of lens, but I still haven’t received the first pair. He simply tricked out of my money and continued to provide some fake promises. I wonder if there are other people, who had the same experience. Let’s share views about this website.
This complaint has been resolved automatically due to user's inactivity.
We value your satisfaction and want to ensure a positive experience moving forward. If you encounter any problems with future orders, we kindly request that you email us directly at enquiry@pinkyparadise.com. Our team will promptly address your concerns and provide the necessary assistance.
Once again, we apologize for any previous difficulties and appreciate your understanding. We strive to continuously improve our services and look forward to serving you better in the future.
I've been waiting for my package. It made it to the US only to become end up sitting at the Atlanta Aramex office. Beyond frustrated!, !@!@@@@@@@@!@!@@!@@!@ If you need contacts in a timely matter this is not the place to order. @!
same problem here, what to do ?
I also never received my order and no reply, these Asian all are scammers !
-
PinkyParadise Contacts
-
PinkyParadise emailsenquiry@pinkyparadise.com100%Confidence score: 100%Supportbusiness@pinkyparadise.com98%Confidence score: 98%enquire@pinkyparadise.com76%Confidence score: 76%
-
PinkyParadise social media
-
Checked and verified by Stan This contact information is personally checked and verified by the ComplaintsBoard representative. Learn moreJul 03, 2025 - View all PinkyParadise contacts
Recent comments about PinkyParadise company
Disappointing Experience with PinkyParadise: Delayed Delivery and Poor Customer Service
Pricegrabber
6 reviews
Serengeti
16 reviews
PatPat
146 reviews
Gear2GetMe
3 reviews
BUYA Marketplace
17 reviews
Our Commitment
We make sure all complaints and reviews are from real people sharing genuine experiences.
We offer easy tools for businesses and reviewers to solve issues together. Learn how it works.
We support and promote the right for reviewers to express their opinions and ideas freely without censorship or restrictions, as long as it's respectful and within our Terms and Conditions, of course ;)
Our rating system is open and honest, ensuring unbiased evaluations for all businesses on the platform. Learn more.
Personal details of reviewers are strictly confidential and hidden from everyone.
Our website is designed to be user-friendly, accessible, and absolutely free for everyone to use.
same problem here, what to do ?