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CB Pet Stores PetSmart Complaints #202-221
PetSmart

PetSmart review: grooming

S
Author of the review
11:43 am UTC
Verified customer This complaint was posted by a verified customer. Learn more

I brought my dog in for a bath and shampoo.
She was examined and accepted. Her "coat"
was pure tan. The day after I picked her up
I saw widespread white blotches all over her body and she started to rub herself against outside coarse stucco. My Vet in his report said it was the shampoo. Petsmart claims it was a pre existing condition and won't pay to
take her to a dog dermatologist and give her bloodwork. Pathetic!

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  1. PetSmart Contacts

  2. PetSmart phone numbers
    +1 (888) 839-9638
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    +1 (866) 738-7375
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    +1 (855) 537-0295
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    +1 (321) 309-9065
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    +1 (623) 295-3238
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    Financial Management
    +1 (623) 587-2177
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  3. PetSmart emails
  4. PetSmart address
    19601 N. 27th Avenue, Phoenix, Arizona, 85027, United States
  5. PetSmart social media
  6. Michael
    Checked and verified by Michael This contact information is personally checked and verified by the ComplaintsBoard representative. Learn more
    Jun 08, 2026
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PetSmart is ranked 2 among 35 companies in the Pet Stores category
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