I was just at Petro-Canada, 545 Queen St. Bolton and a girl Ramadee I believe her name to be (March 8, 4:00pm) was rude. I had payed for my gas but she told me I had to wait for the lotto because it was busy. I stepped aside for the next customer to go to the counter. She proceeded to make that customer and myself wait wile she scanned store items. She finally took the other customer and got him lotto. I said "excuse me I was waiting for lotto" she rudely replied "well I was busy". If this is how you want your employees to handle your customers than I will be happy to go to Husky, She'll, Canadian Tire, or Esso
Desired outcome: I would think you would teach the employees how to handle customers properly