Menu
Write a review
File a complaint
Petro Canada

Petro Canada review: Faulty hose at pump 4

C
Author of the review
9:22 am UTC
Verified customer This complaint was posted by a verified customer. Learn more

Incident date - February 27, 2021
After making my selection and receiving approval I commenced putting gas in my vehicle (Cadillac XT5). After a few minutes passed I felt something wet and cold on the back of my calf. Upon looking down I could see gas spraying from holes in the hose. I tried to stop pumping the gas but then the pressure became greater in the hose. I was horrified. I finally managed to return the pump to its station.
Upon entering the kiosk to complain the female attendant said to me "well why didn't you stop pumping the gas?". I said because the spray from the hose became greater. She offered me a free car wash which I took. However, the damage to my jeans and boots is unacceptable. My Paige jeans ($250.00 + tax) and y Sorrel Boots ($135.00 + tax) are ruined.

Desired outcome: I want to be compensated for the loss of my jeans and boots and stress this incident has caused.

0 comments
Add a comment
  1. Petro Canada Contacts

  2. Petro Canada phone numbers
    Click up if you have successfully reached Petro Canada by calling +1 (800) 668-0220 phone number 0 0 users reported that they have successfully reached Petro Canada by calling +1 (800) 668-0220 phone number Click down if you have unsuccessfully reached Petro Canada by calling +1 (800) 668-0220 phone number 0 0 users reported that they have UNsuccessfully reached Petro Canada by calling +1 (800) 668-0220 phone number
    Toll-free phone
  3. Petro Canada emails
  4. Petro Canada address
    150 6 Avenue SW, Calgary, Quebec, T2P3Y7, Canada
  5. Petro Canada social media
  6. Nick
    Checked and verified by Nick This contact information is personally checked and verified by the ComplaintsBoard representative. Learn more
    Jul 06, 2026
  7. View all Petro Canada contacts
Petro Canada Category
Petro Canada is ranked 16 among 42 companies in the Automotive Fueling and Charging category