Petco review: Store manager

The store manager belittles employees in front of customers. I was checking out and the manager named Krys on her name tag came out of the office yelling at the cashier saying "you have a phone in your hand, use it for what's it for" this poor girl had a line of people and the phones were ringing off the hook with no help at all. She asked for help and the manager said she was busy and went back into the office and slammed the door. The employees do not look happy like they use to, I wonder if everything is ok? It seems like a hostile work environment. I will no longer be shopping there until she is gone