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Petco

Petco review: Customer Service

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Author of the review
12:08 am UTC
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Your customer service is terrible

I spent over $1000 in your store to buy equipment and pets, but the equipment broke and the fish tank cracked, my pet died on the way home

So I decided to return them with the purchase receipt

There are other things I bought in the store but forgot to get the receipt, I don't need a refund

But your staff got annoyed with me and printed out a warning saying "maybe I won't be reimbursed for anything in the future?"

Petco really let me down by spending my money on it

Desired outcome: I don't know if that's your store rule or notIf yes, I don't want to buy anything in your store anymoreIf not, I need an explanationMy email : [protected]@gmail.com

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