Menu
Write a review
File a complaint
Petco

Petco review: Censorship of the male sales associate who was rude and lost my fish down the drain

B
Author of the review
5:15 pm UTC
Verified customer This complaint was posted by a verified customer. Learn more

Hi,

On Saturday, 4/10/2021, my husband and I stopped by PetCo to purchase $55.00 of fish for our 75 gallon aquarium. The young sales clerk was being very helpful getting the fish I wanted to purchase.

An older male sales clerk walked right into the clerk helping me, pushing her out of his way to the use of the sink and caused the clerk to drop the Angel fish I picked out down the drain! I was so angry, but I held my temper. There was only one Angel fish in the tank with the coloring I wanted. He did not even say I'm sorry to the clerk waiting on us, and proceeded to go to the Angel fish tank to "assist" us. At that point, I expressed that I preferred the clerk waiting on us continue to do so.

I feel that the young clerk probably did not report her treatment from the older man and he got away with causing two fish to be lost as there was a very tiny orange fish in the container as well as the Angel fish I wanted. Please do not let this obnoxious sales person get away with what he did. I am still livid 2 days later because of his unconcern for my husband and I, the young sales girl, and the store's loss of two fish for no reasonable cause.

Sincerely,

Bobbie J Riales

[protected]

0 comments
Add a comment

More Petco reviews & complaints

Petco - My puppy got 1/3 her nipple cut off during a standard groom 2
Resolved
The complaint has been investigated and resolved to the customer’s satisfaction.
Petco - Petco product 18
Resolved
The complaint has been investigated and resolved to the customer’s satisfaction.
Petco - P.A. L.S. Is a scam 9
Resolved
The complaint has been investigated and resolved to the customer’s satisfaction.
Petco - store 1520 13
Resolved
The complaint has been investigated and resolved to the customer’s satisfaction.
Petco - carelessness 1
Resolved
The complaint has been investigated and resolved to the customer’s satisfaction.
Replied
The company left an official comment to this complaint.
Petco - Fraud and cheating 1
Resolved
The complaint has been investigated and resolved to the customer’s satisfaction.
View all Petco reviews and complaints
  1. Petco Contacts

  2. Petco phone numbers
    Click up if you have successfully reached Petco by calling +1 (877) 738-6742 phone number 0 0 users reported that they have successfully reached Petco by calling +1 (877) 738-6742 phone number Click down if you have unsuccessfully reached Petco by calling +1 (877) 738-6742 phone number 0 0 users reported that they have UNsuccessfully reached Petco by calling +1 (877) 738-6742 phone number
    Click up if you have successfully reached Petco by calling +1 (858) 740-0832 phone number 0 0 users reported that they have successfully reached Petco by calling +1 (858) 740-0832 phone number Click down if you have unsuccessfully reached Petco by calling +1 (858) 740-0832 phone number 0 0 users reported that they have UNsuccessfully reached Petco by calling +1 (858) 740-0832 phone number
    Relief Manager
    Click up if you have successfully reached Petco by calling +1 (858) 437-7352 phone number 0 0 users reported that they have successfully reached Petco by calling +1 (858) 437-7352 phone number Click down if you have unsuccessfully reached Petco by calling +1 (858) 437-7352 phone number 0 0 users reported that they have UNsuccessfully reached Petco by calling +1 (858) 437-7352 phone number
    Program Manager
    Click up if you have successfully reached Petco by calling +1 (619) 380-4547 phone number 0 0 users reported that they have successfully reached Petco by calling +1 (619) 380-4547 phone number Click down if you have unsuccessfully reached Petco by calling +1 (619) 380-4547 phone number 0 0 users reported that they have UNsuccessfully reached Petco by calling +1 (619) 380-4547 phone number
    Specialist
    Click up if you have successfully reached Petco by calling +1 (858) 877-0431 phone number 0 0 users reported that they have successfully reached Petco by calling +1 (858) 877-0431 phone number Click down if you have unsuccessfully reached Petco by calling +1 (858) 877-0431 phone number 0 0 users reported that they have UNsuccessfully reached Petco by calling +1 (858) 877-0431 phone number
    Director Of Marketing And Development
    Click up if you have successfully reached Petco by calling +1 (626) 287-2679 phone number 0 0 users reported that they have successfully reached Petco by calling +1 (626) 287-2679 phone number Click down if you have unsuccessfully reached Petco by calling +1 (626) 287-2679 phone number 0 0 users reported that they have UNsuccessfully reached Petco by calling +1 (626) 287-2679 phone number
    Administrative Assistant
    More phone numbers
  3. Petco emails
  4. Petco address
    Petco, 10850 Via Frontera, San Diego, California, 92127, United States
  5. Petco social media
  6. Maria
    Checked and verified by Maria This contact information is personally checked and verified by the ComplaintsBoard representative. Learn more
    Jul 22, 2026
  7. View all Petco contacts
Petco Category
Petco is ranked 3 among 35 companies in the Pet Stores category