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Petco

Petco review: Animal care

R
Author of the review
9:20 pm UTC

I've been to the Greensburg location multiple times over the past few months to grab supplies for all of my animals and I've noticed a significant decline in animal care in the past few weeks. I understand the holidays were happening, but I don't believe that should be a reason to let your animals suffer.
Checking out the small animals I've noticed a lot of them did not have any food. I know hamsters can be prone to hoarding their food elsewhere, but I don't think I've ever seen a guinea pig do such thing. Their waters were nearly empty and they had a very large guinea pig in with a very small, maybe couple months old guinea pig.
Moving on to look at the birds I noticed the same thing; the food and water dishes were close to empty. There were also so many birds in one singular enclosure they could not all fit on their perches. Shouldn't there be a limit to how many animals go into one enclosure?
Looking at the reptiles made me sick to my stomach. Reptiles hold a near and dear space in my heart and it really hurt to see how they were being treated. When I went to check out all the reptiles there was another customer standing there, pointing out a chameleon that had been laying there on it's side. According to the employee, two other chameleons have died from the same exact enclosure. Are they not cleaning out their enclosures? Are they not wiping out the disinfectant if they are? I have so many questions. Another thing I noticed was the food was not cut up at all for the animals to eat. The bearded dragons were small but were given entire blueberries that were bigger than their heads. The greens were also not cut up at all, making it easy for the poor things to choke. Tarantulas were left with tens of crickets to roam their enclosure, something very dangerous for the spider especially if they are getting ready to molt. When walking past the crickets you could do nothing but smell the rotting ones sitting at the bottom of the garbage can that they have them in. That's not a very pleasant smell to come across when you're shopping around.
When my concern was brought up to an employee their concern was non existent. They said they would let their manager know, but had they done so I would have seen things improve. I'm not sure what happened in the last month, whether it be holidays or staffing, but the animals should be top priority. I see where Petco's real concern is.

Desired outcome: Animal Care Improvement

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