Penske Collision Center Vehicle Owners Reviews 2025

Latest Reviews and Complaints

S. Rosenbaum

Verified customer

New review

I wish I would've read the negative reviews before droppin' our brand new *** at Penske on Balboa!

I wish I would've read the negative reviews before droppin' our brand new *** at Penske on Balboa! Their service is substandard and management unprofessional! In five weeks, they ain't done nothin'. We checked on the vehicle, the door is off with brand new interior with oil all over the interior. They've tried to charge our insurance for tools that they ain't got. And now they quoted us another three weeks! BEWARE, read their bad reviews!

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C. Hermann

Verified customer

Body shop fixed my 2001 BMW 535I, but when I went to get it, they said it wouldn't start

Body shop fixed my 2001 BMW 535I, but when I went to get it, they said it wouldn't start. They had to tow it to the Bmw dealer, who found an electrical problem caused by the pressure wash done at the body shop's detail department. They also mentioned in my paperwork that the car was working fine when I brought it to them, but after they detailed it, some electrical components got damaged. Now, I can't drive it. I just want this issue to be resolved.

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How responsive is Penske Collision Center's customer service?

0 Resolved

1 Unresolved

Total complaints: 1

Resolved complaints: 0 (0%)

Unresolved complaints: 1 (100%)

How is Penske Collision Center’s rated by vehicle owners?

Penske Collision Center’s earns a 1.0-star rating from 1 reviews and 1 complaints, showing that the majority of vehicle owners are dissatisfied with repair services.

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Penske Collision Center reviews first appeared on Complaints Board on Jul 25, 2023. The latest review I wish I would've read the negative reviews before droppin' our brand new ******** at Penske on Balboa! was posted on Jul 25, 2023. Penske Collision Center has an average consumer rating of 1 stars from 2 reviews. Penske Collision Center has resolved 0 complaints.

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Penske Collision Center Contacts

Penske Collision Center phone numbers

+1 (858) 279-4031

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Penske Collision Center address

7860 Balboa Ave, San Diego, California, 92111-2325, United States

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Aug 23, 2025