United States - 85260
Student Services Center, 925 Oak Street, Scranton, PA 18515 USA
Penn Foster Is the most ripp off scam Ive ever seen. False info, Never telling me that I will have to pay...
I filed a grievance against a student who was proven to NOT be honestly doing his own school work and submitting it as his. I proved (by lawsuit, in a court of law in MO that this student's mother was doing his homework (online) for him while he was at work - can't be in two places at the same time) and yet this school allows this student to remain in school and now I have learned he is about to graduate. This is highly unethical and certainly unprofessional. They allow cheaters and liars to graduate and use their school's reputation to further their own interests. This school apparently only cares about the money, not the ability of their students to perform their duties when working. The veterinarians need to be informed to be wary of the graduates of the Vet tech programs (how many others also?) of this school.
I was ripped of by penn foster, if you know or are a military member or family member email me at [protected]@ymail.com and tell me your story I am putting together a letter including all the military families and soldiers that penn foster has ripped off and I am going to make a case until the military drops them off the MYcca accounts and cuts them off! They put things on my credit and claimed i owed charges after I had cancelled the account 3 years before! So as i said if you have a complaint send it to me.
Penn Foster - Initial studies for a non-accredited program had nothing to do for what I signed up for, supplies not delivered and when I fortunate enough to take an exam that was handed in it took more than 4 weeks to be graded. My SS# was also listed under someone else who had used Penn Foster. I have 4 valid complaints that Penn Foster needed to rectify. Several phone calls to Penn Foster did not produce favorable results so I informed them of my cancellation and the reiterated the above. Mary from Penn Foster confirmed my cancellation and I followed up with a letter to them. I did not even ask for a refund, it was not worth the argument.
Not long after my cancellation...the 1st month I did not pay them anymore money. Harassing phone calls started, robot messages several times a day and then they attacked my credit report.
I am in the process of reporting all of this to the Federal trade Commission and my states Attorney General..has anyone else had a similar experience?
I started taking penn fosters medical billing and coding class a few months ago. It started out fine, then when I started the english part I found alot of wrong information and alot of things were being repeated over and over. When I moved onto the internet and micrsoft word and excel part, there was alot of missing information. I have told them I wanted to withdraw from their school and that if they try to take any payments from my bank account they can talk to my lawyer. Now they are calling my house everyday. Today there were 2 calls less than 5 minutes apart. The first time they hung up when my answering machine picked up, then they called back and let a message saying to call them so they can talk about my course. I sent them a letter and an email stating that I was withdrawing from their school.
My biggest compplaint is when you read all of their literature about their school it says that they provide all
Textbooks, study materials and required course materials. Well, I have yet to receive a single textbook. All I have received are study guides and 1 cd for the class. How are you supposed to learn everything you need to about medical terminology, anatomy, or anything else when you don't have textbooks to give you the information you need.
I have paid them almost $300, and that's all they are getting from me.
Out of nowhere I find out two collection inputs on my credit from penn foster, while I have never heard of...
I signed up for the Mechanical Engineering Associates degree. The first thing Penn Foster did was to take 1240.00 from my Debit account. I paid them and was filling out the application when I noticed that I had to prove I graduated from High School. My High School closed in 1980 and the building was sold to the University of Pennsylvania, so I did not know how to retrieve my High School transcript. The next step taken was to question this requirement. I have two college Degrees. It should have been related to me prior to taking out my money. Any way I canceled out of the program. Penn Foster said it would be 2 week before the money would be returned. That would make it 12/28/2009.
I asked for a letter saying how much would be returned. It took a week to get the letter and many calls requesting the letter. It is now 12/31/2009 and still the money has not been returned to my account.
The letter they sent has a date of 12/18/2009 which is two days before I enrolled but the post office stamp is 12/24/2009.
This float means they have the use of my money but no "quo pro quid".
I am not receiving anything of value from Penn Foster.
If your thinking of enrolling in Penn Foster ask for a contract before you
pay anything. Their address is in Scranton, their home office is in Phonex, Arizona. Do not send or offer money until everything seen in Black and white including the course outline and one or more of the texts.
I am not really happy with Penn Foster HVAC program. I made three question and neither weren answered right.Like I told them that I saw a heat pump with only one metering device and they told me to look better that there should be another one some where.The I found out that there are two way flow txv. Also they do not offer any type of training video.So basically you paying around $ 700.00 for a book and a $12.00 multimeter that they send you at the end of the course and the $50.00 for the EPA test.
I contacted this online college to inquire about their online Vet Tech program. They sent me brochure and a link to do some entrance exams. I completed the exams and read the brochure but in the end decided I no longer wanted to go with them. A few months went by and all of a sudden I get a letter stating that I owe them $1900. For what? They have not provided a service so why do I owe them $1900. When I called them up they were very rude and wanted $600 for a cancellation. Again I ask for what? Then I applied to a credible school that I wanted to go to and was turned down because they said I was in debted to another college. So now not only do they think I owe them a ridiculous amount of money they are ruining my life in other ways as well. I will be contacting my lawyer and the BBB as well as tv and radio news. I wonder if anyone else has had this problem?
I recently signed up to take the medical assistant course, gave my 19.00 deposit and was under the impression that if I cancelled before the 31st when the 1st payment was due I would NOT owe the school any money. The school in less then a month, basically within a week apart sent me about 10 materials, a bunch of booklets not real text books. I kept thinking I'm not going to finish these exams or materials so quickly. So, I wrote the school to cancel. Now, the school claims since I "received" ten shipments, and did ten exams I owe them 333.00 dollars for liability because I owe them 25% of what I received!? This isn't fair, the only reason I signed up was because I applied for a scholarship but will not get a response till December, and can't afford it because I'm not working right now? I went to print out the dates when the lessons were sent to me, and the school cancelled my online acct. How convenient for them huh? This is not fair, and I'm sorry but I will not Pay them. And will continue to fight this nonsense.
If you are thinking to take classes online make sure you don't study through penn foster; it is not a recognized school.Once you finish you can not transfer the credits to a four years college. Sometimes they take a month to send you a shipment, and when they finally send it you find out is incomplete; so you have to wait for another week to start a new class.When you make a call you have to wait eternity, and if you leave a message they don't return your call. Don't waist your money, and time, get a college that respect you, and value your time and effort. Penn Foster is not a reliable institution.
Ok this is just plain wrong, when I joined penn foster they told me that if I was unsatisfied or for any...
If anyone hates the hassle of email to & fro with no solutions PLEASE avoid this at all costs.
Not only does the student service staff unhelpful & rude, and makes empty claims regards to the shipment of materials too.
And not only U would never get any straight answers either cos you issue would be pass around like a merry go round & ends up all frustrated.
I had to say that its getting more & more frustrating staying on doing course with the school.
Firstly you would had your semester books back ordered. Just curious don't they stock up or they merely ordered one at a time.
Secondly even though you would be given elective subjects to choose from but in real, the school choose it for you without even consulting or get any answers from you, they go ahead & prepare the materials for shipment.
I just had to say overall one word on penn foster :disappointment
Not only the staff that answers email are unhelpful but rude most the times I need contact them regarding my materials.
And worse of all the school seems to like pass around the students' issues to different customer service office so you likely find that your email would be answered by numerous different person & its hard to track down whoever you been corresponding to.
If given a choice I would not choose the school but then due to the fact I am an international student, the number of online schools are limited choices.
I took a Private Investigation class through Penn Foster in 2007, and put $150 down towards it and each mth I paid $39. After a couple financial arised I couldn't afford the program.
I called them and wanted to work something out and they refused so I had to cancel. They worked out where if I paid the cancelation fee that would be it. Later that year I checked my credit report and I was informed that they charged me the cancelation fee any way. I called them to see what was going on and they were so rude. I called the collection agency and they were rude also. They told me to call the school.
It was just un real how I was back and forth. I called and they stated that if I paid half then that would cover the cancelation charges. I did that and I asked for documentation about my payment. The school sent me a letter in 2007 explaining my pay off but fail to explain it would still be on my credit.
A couple weeks ago I tried to get a loan and I was denied because of the $500 they reported to another collection agency saying that I owe them. This school is just plan ridiculous!
I called the school again and spoke with collections and now they are saying I didn't owe anything. They took care of what was reporting on credit and sopose to be mailing me letter. I will see because I will not stop until this situation is resolved.
I decided to try the Web Design degree through Penn Foster, and put $150 down towards it and made one payment of $50 after that. I took the online reading and math assessment, which was essentially an elementary level quiz that a fourth grader could have easily passed.
After that, I had some personal issues arise and I couldn't afford the commitment of their degree program. I tried to find out if it was possible for me to switch to a certificate program, which would have been shorter and cheaper in the long run. They said I couldn't, so I decided to cancel. I was then informed I would have to pay over $200 just to cancel the courses!
I thought this was ridiculous, considering the 'books' they sent me, weren't even books! They were paper pamphlets stapled together! And I even offered to send them back! And I hadn't done ANYTHING but take an online quiz for basic math skills! After speaking to SEVERAL people with Penn Foster regarding this, I was told I could cancel my courses and would owe no further money.
Let's also keep in mind, Penn Foster allegedly requires proof of a high school diploma or GED, something I NEVER supplied to them...
Now, it's been almost a year and a half since then, and randomly, out of the blue, I get a collections notice from them for over $200! Are you kidding me?! This is ridiculous!
I sent them the following email.
'I called and CANCELED my courses for Webdesign with your school prior to December of 2007. I did NOTHING with the courses except take the online reading and math assessments. That was it. That was all of it. I didn't do anything further. I had wanted to switch to a certificate program but was informed I couldn't so I decided to just cancel the courses and after speaking to a FEW people, they told me I could, as I hadn't done anything with the courses aside from the reading and math assessment and had already paid $150-200 culmitive.
Now, almost a year and a half later, I received a collections notice for over $200! I CANCELED the courses and was told I owed nothing further! This is ridiculous!
Not to mention, your site said it required proof of high school diploma (which I never supplied!) and yet you're still trying to charge me?! I canceled the course! All i did was take an incredibly elementary math and reading assessment!
I would like this resolved as soon as possible and I am very appalled that your 'school' would do such a thing! '
So, we will see what happens. I am awaiting their response, and will be calling both them and the collection agency first thing in the morning.
I am a current student of Penn Foster. My class is extremely disorganized. They change the class schedule over and over and no notice is given. I have to adjust my real job schedule to accommodate. The teacher tells people over and over she has too many students and is tired of all the emails. They are rude to people and make you feel stupid for "bothering" them.
They have a participation requirement that is completely unclear. They make you spend time reading about teenage girls face book pages in order to make a participation grade.
The school is a Joke and judging by the quality of the other student this degree would carry no weight.
To bad they don't allow you to cancel as I will be out $1000 for almost no education. Their techniques were outdated and the books were flimsy booklets with no meat to them.
Steer clear folks, if your unhappy your screwed they charge a hefty cancellation fee.
Penn foster because of the staff they think they can talk any way they want to a person and im paying for...
I enrolled in Penn Foster in June of 2008 in their (what I thought was the Certificate Program) Medical Assisting program. I had to e-mail them and ask for my enrollment agreement and when I received it, it stated that I was in the Associates Degree program which ends up being approx $3, 000 more dollars. I e-mailed them and said there must be a mistake and all that they could tell me was that I would have to cancel this program (which will cost $335.00) and reenroll in the Certificate program.
Then I asked about transferring like it state in the handbook for 50.00 and they said that was for students who paid their tuition in full first. I tried to advise them that my husband was on dialysis awaiting a kidney transplant and they didn't care. So I guess I am stuck paying $3700.00 which will take me years on our income. So I guess I won't get my degree until then.