Peak FitnessRipoff/Thieves

D
This review was posted by
a verified customer
Verified customer

OK people...here's the deal. I completley agree with you. Hope you have a moment to read all this. I joined Peak Fitness in NC when me and my husband moved there from TN. I signed a year contract. I joined on Jonestown road where b4 I signed I asked the Manager "Emily i believe" if they took the payments. I was lied to. She said they took out the payments. ( I had previously had an issue with canceling a membership in TN) I signed the agreement. Stupid. Not until i go to cancel (my hubby was being transferred to Gainesville, Ga) Did I even find out that I had to deal with ABC financial. Whatever. I call ABC ell them I am moving. There is no Peak Fitness nearby, and that I needed to cancel. They said I had to send proof that I had moved (i.e lease agreement/utility bill) I thought fair enough.Then I am told it will take between 60 to 90 days to cancel. WTF! But hey I am just trying to cancel. I agreed. The guy Jamal at ABC said I have to send a registered letter w/ proof. I said well I am at a fax machine Can I fax it. He said sure. He said if there was any issue that I would be contacted and told what to do next. I said okay thanks for your help. I faxed the lease /letter. Here comes June. I am doing bills and realize there are charges on my credit card ( I had recently paid off) for May and June. I call ABC. They tell me that they never received the info. I said well I am sorry that mistakes happen. What can WE do to ix it. I am told nothing! I sent the lease again clearly stating when I moved in the apartment. January of 08. This is August and I am STILL dealing with this. I even offered to pay the extra month left on my membership. (Wouldn't have been canceled till April, membership should have ended in May anyways) Now they say I owe for a month to month deal that I was NEVER informed about. I am refusing to pay that. I haven't lived near those gyms in almost a year. I say to myself.. If ABC won't help Surely the guys at Peak will. they Know me and Know that I have moved. WRONG. Took nearly two weeks to get ahold of this guy named Brent at Robinhood I believe. I Finally got ahold of him on day 14 of calling on the 5th call. WORTHLESS..refused to give me a corporate number. i found a number on the BBB site and called it. The lady there "paris" is actually very helpful. She has even told me to fax it to her personally and she will give it to someone there. I am having that faxed today, and I have also written an email to a lady named Nicole Miller. I also sent a registered letter stating all this I have told you and more with the proof of my move. ABC keeps telling me that it will go to collections. I told them I didn't care. If I ever needed credit I would take proof of everything I am saying and nobody would count it against me. I am hoping that I am taken to court. If you look up Peak fitness /abc financial you will find nothing but complaints and lawsuits! DO NOT JOIN THIS GYM!!!

Responses

  • Jb
    JB Aug 27, 2008
    This comment was posted by
    a verified customer
    Verified customer

    Totally agree.. Peak Fitness are ###.

    They have a long history of shady business practices:

    http://peakfitnesscomplaint.blogspot.com/

    0 Votes
  • Rx
    RX7sr55 Aug 31, 2009

    She was very nice. I was told the one in Clemmons would be staying open. Went home the next day in the mail I get a letter saying the one in Clemmons is closing the next day.
    They closed the one on Jonestown and the one on Robinhood. The gym was crowded with people.
    Why they couldn't stay open is beyond me. They had to be making money.

    They told us Fitness 2000 would accept our memberships. If I had wanted to join Fitness 2000 I would have joined there. I do not wish to go go Fitness 2000 in the next town over. They should be put in jail.

    I signed a year contract that was paid in full.

    Esther

    0 Votes
  • Ji
    jimmy27104 Sep 01, 2009

    Was told when I signed up that the gym was fine. Now I have no where to work out. I plan to file suit against Peak and its affiliates. One week later the gym closes without warning.

    0 Votes
  • Pa
    Patricia T Rivera Feb 17, 2011

    I foolishly believed their scam! On Feb 1, 2011 I bought a "FREE" order of their stuff for $29.99. Then when I phoned them to complain, I was told by "Melissa" to return the order and write five digits on the package and my refund would be returned. Never happen!!! Has anybody ever got a refund??

    0 Votes
  • Pa
    Patricia T Rivera Feb 17, 2011

    [censor]ING PISSED OFF!!!

    0 Votes

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