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CB Appliances PC Richard & Son Complaints #182-201
PC Richard & Son

PC Richard & Son review: Washing machine

C
Author of the review
11:45 am UTC

Have a service contract for a basic Whirlpool washing machine and have been waiting for a part for almost 2 weeks now with no date of when this will be in. Have been in constant contact with PC Richards as well as they company they outsource "Dependable Service" and neither has been any help in rectifying this situation. Parts should not have to be shipped from manufacturers that are not expedited. I've purchased all my appliances from PC Richards for 30 years and due to their poor customer service I will not EVER purchase from them. I will be sure to make sure everyone I know is aware of their poor service. They coerce you into purchasing a service contract but it takes forever to fix the appliance. I am very disappointed in PC Richards.

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  1. PC Richard & Son Contacts

  2. PC Richard & Son phone numbers
    +1 (800) 696-2000
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    Customer Service
    +1 (877) 727-1909
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    Customer Service
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    Head Office
    +1 (631) 843-4354
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    Marketing Manager
    +1 (631) 843-4592
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    +1 (631) 773-4902
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    +1 (347) 528-7588
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    Assistant Manager
    +1 (631) 843-4509
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    Marketing Manager
    +1 (800) 377-3700
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  3. PC Richard & Son emails
  4. PC Richard & Son address
    150 Price Parkway, Farmingdale, New York, 11735, United States
  5. PC Richard & Son social media
  6. Rachel
    Checked and verified by Rachel This contact information is personally checked and verified by the ComplaintsBoard representative. Learn more
    Jul 15, 2026
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PC Richard & Son Category
PC Richard & Son is ranked 24 among 270 companies in the Appliances category
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