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CB Appliances PC Richard & Son Complaints #142-161
PC Richard & Son

PC Richard & Son review: 70 inch samsung tv

M
Author of the review
10:35 am UTC
Verified customer This complaint was posted by a verified customer. Learn more
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Dear Sir.
I brought a 70-inch Samsung TV last year. It went on the brink three weeks ago and I call customer service and they sent me a technician to my house. He took a picture of the front and the back of the TV. It has been three weeks and I haven't heard from PC Richard. I have been sold a warranty. The customer service representative stated to me the warranty handles my TV if it breaks down.
I feel this is a scam, it's hard to reach a technician and I had to buy another TV for a substitute. This warranty I suppose to have has cost me more money, buying a second TV because the service is very slow. I feel this is very unfair and again some kind of scam.
When I talk to a customer service representative on the phone, she put on hold for about 10 minutes and don't really have an answer. This experience is very disappointing and I am sorry I paid my money for the company warranty. The aggravation is not worth it.

PC Richard & Son response
Jan 25, 2021 4:21 pm UTC
PC Richard & Son customer support contacts
Phone numbers

+1 (800) 696-2000

+1 (877) 727-1909

Address

150 Price Parkway, Farmingdale, NY, 11735, US

Website

www.pcrichard.com

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Hello, We are sorry to hear that you have not heard back from us, and we would like to look into this further in order to resolve things. Please send your invoice number, along with the information you have shared here, to customerservice@pcrichard.com. Our corporate Customer Service team will address this and assist you in the best way possible.
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  1. PC Richard & Son Contacts

  2. PC Richard & Son phone numbers
    +1 (800) 696-2000
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    Customer Service
    +1 (877) 727-1909
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    Customer Service
    +1 (631) 773-4900
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    Head Office
    +1 (631) 843-4354
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    Marketing Manager
    +1 (631) 843-4592
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    Marketing Manager
    +1 (631) 773-4902
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    Marketing Manager
    +1 (347) 528-7588
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    Assistant Manager
    +1 (631) 843-4509
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    Marketing Manager
    +1 (800) 377-3700
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  3. PC Richard & Son emails
  4. PC Richard & Son address
    150 Price Parkway, Farmingdale, New York, 11735, United States
  5. PC Richard & Son social media
  6. Rachel
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    Oct 20, 2026
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PC Richard & Son Category
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