Party City review: helium balloons

I had ordered the very expensive helium balloons that are supposed to last over 24 hours for my son that was turning 30 years old. I spent 93.87 on 8-16-19 at 6:35 pm and the party was on 8-17-19 at 1:00pm and they were flat and on the ground. I complained and nothing was done about it. I am VERY disappointed and it totally ruined the decorations for the party!