CB Retail Stores Party City Complaints #62-81

Party City review: closed earlier than they are supposed to

Lateisha of Lawrenceville, US

Oct 27, 2019 6:29 pm UTC

Went to buy my child a costume and their online hours says they close at 7 pm on Sunday. We got there at 6:02 and they had the doors locked and someone working the doors to let people out and tell us the store was closed for the day. No my kid doesn't have a costume because i work and will not be able to go any other day. A lot of people came around that time and were upset because we could not get our kids a costume. Don't have the stores hours say one thing and it's not the correct time

0 comments

Add a comment

Party City - fraud and cheating 36

Resolved

Party City - shipping and delivery 1

Resolved

Party City - cancelled online order

Party City - debit refund not received. 3

Party City - racial comment 4

Resolved

Party City - Terrible service

Party City - ruined our party

Party City - Complete order not received

Party City - Service

Party City - the staff being unprofessional

View all Party City reviews and complaints

Party City Contacts

Party City phone numbers

+1 (800) 727-8924

Click up if you have successfully reached Party City by calling +1 (800) 727-8924 phone number 0 0 users reported that they have successfully reached Party City by calling +1 (800) 727-8924 phone number Click down if you have unsuccessfully reached Party City by calling +1 (800) 727-8924 phone number 0 0 users reported that they have UNsuccessfully reached Party City by calling +1 (800) 727-8924 phone number

Customer Service

+1 (800) 477-4841

Click up if you have successfully reached Party City by calling +1 (800) 477-4841 phone number 0 0 users reported that they have successfully reached Party City by calling +1 (800) 477-4841 phone number Click down if you have unsuccessfully reached Party City by calling +1 (800) 477-4841 phone number 0 0 users reported that they have UNsuccessfully reached Party City by calling +1 (800) 477-4841 phone number

Store Locator

+1 (914) 200-4600

Click up if you have successfully reached Party City by calling +1 (914) 200-4600 phone number 0 0 users reported that they have successfully reached Party City by calling +1 (914) 200-4600 phone number Click down if you have unsuccessfully reached Party City by calling +1 (914) 200-4600 phone number 0 0 users reported that they have UNsuccessfully reached Party City by calling +1 (914) 200-4600 phone number

More phone numbers

Party City emails

info@partycity.com

100%
Confidence score: 100%

Support

Party City address

25 Green Pond Road, Rockaway, New Jersey, 07866, United States

Party City social media
Checked and verified by Janet This contact information is personally checked and verified by the ComplaintsBoard representative. Learn more

Jul 27, 2026
View all Party City contacts