Menu
Write a review
File a complaint
Party City

Party City review: bad customer service ( 2 comments)

S
Author of the review
1:08 pm UTC
Resolved
The complaint has been investigated and resolved to the customer’s satisfaction.

I'm regular party city, s shopper ...for almost 10 year..but Know I have to select another store maybe royal party because the people who's working in the party city store what is close to my house..they are really rude ..manager, cashier, everybody so nasty.. Specially when they have to close ..party city close 8:30pm but iIf I'm going 7:30pm they start to push and push people to finish shopper...it no customer service in the store...One day customer call the manager and when she come the manager start talking no nice to the customer that's unbelievable ..., I hope the corporation doing something about otherwise
It is will be better do not return there

Resolved

The complaint has been investigated and resolved to the customer’s satisfaction.

2 comments
Add a comment
T
T
The Party city
Yakima, US
Send a message
Apr 09, 2014 1:14 am UTC
Verified customer This complaint was posted by a verified customer. Learn more

At Everett mall party city .While I waiting the correct line to the cashier to buy the cards but the manager told me to go behind her from two more people. So that not right .if the manager not fix it or not so people will not come back.

M
M
MkStItCh
Buffalo, US
Send a message
May 04, 2014 11:02 am UTC

BASED ON THE BAD LACK OF GRAMMER SKILLS HERE... I will guess that you are 10-12 years old and should not be complaining about adults.

More Party City reviews & complaints

Party City - fraud and cheating 36
Resolved
The complaint has been investigated and resolved to the customer’s satisfaction.
Party City - shipping and delivery 1
Resolved
The complaint has been investigated and resolved to the customer’s satisfaction.
Party City - racial comment 4
Resolved
The complaint has been investigated and resolved to the customer’s satisfaction.
View all Party City reviews and complaints
  1. Party City Contacts

  2. Party City phone numbers
    Click up if you have successfully reached Party City by calling +1 (800) 727-8924 phone number 0 0 users reported that they have successfully reached Party City by calling +1 (800) 727-8924 phone number Click down if you have unsuccessfully reached Party City by calling +1 (800) 727-8924 phone number 0 0 users reported that they have UNsuccessfully reached Party City by calling +1 (800) 727-8924 phone number
    Customer Service
    Click up if you have successfully reached Party City by calling +1 (800) 477-4841 phone number 0 0 users reported that they have successfully reached Party City by calling +1 (800) 477-4841 phone number Click down if you have unsuccessfully reached Party City by calling +1 (800) 477-4841 phone number 0 0 users reported that they have UNsuccessfully reached Party City by calling +1 (800) 477-4841 phone number
    Store Locator
    Click up if you have successfully reached Party City by calling +1 (914) 200-4600 phone number 0 0 users reported that they have successfully reached Party City by calling +1 (914) 200-4600 phone number Click down if you have unsuccessfully reached Party City by calling +1 (914) 200-4600 phone number 0 0 users reported that they have UNsuccessfully reached Party City by calling +1 (914) 200-4600 phone number
    More phone numbers
  3. Party City emails
  4. Party City address
    25 Green Pond Road, Rockaway, New Jersey, 07866, United States
  5. Party City social media
  6. Janet
    Checked and verified by Janet This contact information is personally checked and verified by the ComplaintsBoard representative. Learn more
    May 18, 2026
  7. View all Party City contacts
Party City Category
Party City is ranked 15 among 103 companies in the Retail Stores category