The complaint has been investigated and
resolved to the customer's satisfactionResolved Parr 3 Automotive — Fraud
resolved to the customer's satisfaction
From the Christian based business advertising I thought I could send my wife here and not worry about her being taken advantage of, but that was definitely not the case. I had her take the car in for a front brake job due to the vibration in the front end, nothing was said about the rear brakes so the rear wheels should not have been removed, however, they told my wife that the front brakes were ok and she needed rear brakes. So her not knowing any better told them ok, and we got ripped off for a 150 dollar brake job that we didn't need and nothing was done to fix the problem we brought the car in for in the first place. So they agreed to turn the front rotors and do the front end alignment that it needed and "treat me right" on the bill for the mess up.The next day when I went to pick up the car I was shocked to see a seventy dollar charge just to turn the rotors, they also admitted that most places charge thirty dollars for this but they normaly charged ninety so seventy was a good deal. I then questioned was that for the alignment as well and the owner said no I didn't know he did an alignment so you owe me seventy more dollars on top of that. Since the alignment wasn't on the bill I am sure that the alignment was not done so I was forced to pay for a service I didn't get. Being taken advantage of in such a way is inexcuseable, being ripped off and treated in such a poor manner just isn't right. I would not advise patronizing this business!
The complaint has been investigated and resolved to the customer's satisfaction.