Park West Gallery — art auction purchase
On board the Carnival Fantasy cruise in April 2017 we were treated to three glasses of free champagne and a lot of bull by park west gallery. I bid on and won a Thomas Kincade "painting" in a beautiful frame. I was told after signing the contract that it would be FedEx ed to me because the frame had to be replaced since the piece was slightly damaged. Two months later I received a cheap copy of a print that was never even touched by the artist. I had been told that the signature contained his DNA from hair clippings added to the paint. I could of feel roughness so I bought the story the staff told. I should have known better but that's no excuse for their deceptive practices.in addition to the piece being a cheap copy with a machine created signature, the frame I received was nothing as fine as the one that was actually on the piece in the gallery. The orangy gold painted hardboard one I received could be purchased for less than $50 locally. Park West had also sent an appraisal which they did themselves showing a value of $2400. A local gallery estimated the value as less than $600. Astonished I contacted Park West with my complaint and was told I could return it for a refund minus an $800 restocking fee and would be required to pay the return shipping. I learned from research that since the item was bought on international waters American laws do not apply so I am stuck with it but have learned a valuable lesson.
More Park West Gallery Complaints & Reviews
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- Park West Gallery - return of misrepresented art and shipping cost
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