Menu
Register
Write a review File a complaint
Paragon Casino Resort Customer Service Phone, Email, Contacts

Paragon Casino Resort
Reviews and Complaints

Paragon Casino Resort's customer service contact info has been verified by the ComplaintsBoard team. We made sure it's all legit and accurate, so you can trust it! 👌
www.paragoncasinoresort.com

Learn how the rating is calculated

1.0 1 Review 6 Complaints
Claim Your Business
Take control of your profile: address complaints and engage with reviews
Write a review File a complaint

Paragon Casino Resort Reviews 7

ComplaintsBoard
T
Verified customer This review was posted by a verified customer. Learn more

Paragon Casino Resort Don't waste ur money

Don't waste ur money. I paid over 200 bucks to wait for over 2 hours to get into my room. Check in time was 4 and I got into my room after 6 o'clock. There was no one instructing the massive crowd for check in so people were skipping and holding multiple positions in different lines. After my first check in after waiting an hour I was told my room was not ready. Then after my room was ready I was instructed to go back to the line to get my key. Even after asking if there was a special line for those that have already went through the process of checking in and paying for the room. I was told no. So I had to wait in line another hour to simple get my key. I called the front desk to ask a question about my check out and they put me on hold and never came back to the phone. I then called the reservation line and they instructed me to talk to the front desk who then never picked up the phone and just transferred me back to the reservation line. Now mind you each time I called or was sent to the reservation line I was on hold for 30+ minutes. End result was to have to go back and stand in line yet again for 20+minutes. I even had a supervisor tell me there was nothing he could do. For 200 a night it was the service,room,and cleanliness of a ran down roach motel. I will never go there again and advise anyone to never waste their hard earned money for this "resort".

Read full review of Paragon Casino Resort
Hide full review

Paragon Casino Resort Complaints 6

ComplaintsBoard
B
Verified customer This complaint was posted by a verified customer. Learn more

Paragon Casino Resort Me and my family went to Paragon Casino Resort and it was okay

Me and my family went to Paragon Casino Resort and it was okay. The casino was fun and we won some money. The food was good too, but it was a bit expensive. The room was okay, but there were some problems. The air conditioning didn't work very well and it was really hot in the room. Also, the TV was old and the picture was blurry. But overall, we had a good time and would come back again.

Read full review of Paragon Casino Resort
Hide full review
ComplaintsBoard
T
Verified customer This complaint was posted by a verified customer. Learn more

Paragon Casino Resort Me stayed at Paragon Casino Resort from July 22 to July 24

Me stayed at Paragon Casino Resort from July 22 to July 24. Me got a double interior atrium room with a view of the courtyard. Me had a bad time. Me asked for non smoking but got smoking and was told there were no non smokin rooms left. The curtain in the bathroom had mold on it. The headboard and dressers were so dusty and caused our allergies to flare up. When me talked to someone at the front desk, they said they were short-staffed on housekeepers. Me paid over $600 for a stay that was not good and just down right horrible. If me can't get a refund, me would love to get a voucher and maybe this time it will be a much cleaner place. Contact me at XXX-XXX-XXXX.

Read full review of Paragon Casino Resort
Hide full review
ComplaintsBoard
R
Verified customer This complaint was posted by a verified customer. Learn more

Paragon Casino Resort I was at Paragon Casino Resort for 2 nights, from 8/6 to 8/8

I was at Paragon Casino Resort for 2 nights, from 8/6 to 8/8. On 8/7, I went to my friend's room before heading to the casino. When I walked out of her room onto the tiled floor in the hallway, it felt like I was walking on water. I slipped and fell hard on my right hand and side. The guards thought it might be condensation from under the door. The hotel paramedics came and gave me an icepack because my hand and side were hurting. A few hours later, my hand was still hurting so bad that I went back to security and had the paramedic wrap my hand in an ace bandage. I had to take Advil and lay down for most of the rest of my trip. The next day, my friend told me about all the problems she was having with her room. Her phone wasn't working, there were no ashtrays or soap dishes, and worst of all, on Sunday morning, there was water on the carpet near the bathroom. I want a refund for my room because my trip was ruined by the terrible conditions of her room.

Read full review of Paragon Casino Resort
Hide full review

Is Paragon Casino Resort Legit?

Paragon Casino Resort earns a trustworthiness rating of 91%

Highly recommended, but caution will not hurt.

Our conclusion: After a detailed review, ComplaintsBoard finds Paragon Casino Resort to be a trustworthy company. Although there's a 0% resolution rate for customer complaints, which deserves attention, Paragon Casino Resort is known for their high standards and safety. If you're thinking about dealing with Paragon Casino Resort, it's wise to check how they handle complaints.

We found clear and detailed contact information for Paragon Casino Resort. The company provides a physical address, phone number, and 2 emails, as well as 4 social media accounts. This demonstrates a commitment to customer service and transparency, which is a positive sign for building trust with customers.

Paragon Casino Resort has registered the domain name for paragoncasinoresort.com for more than one year, which may indicate stability and longevity.

Paragoncasinoresort.com has a valid SSL certificate, which indicates that the website is secure and trustworthy. Look for the padlock icon in the browser and the "https" prefix in the URL to confirm that the website is using SSL.

Paragoncasinoresort.com has been deemed safe to visit, as it is protected by a cloud-based cybersecurity solution that uses the Domain Name System (DNS) to help protect networks from online threats.

Paragoncasinoresort.com you are considering visiting, which is associated with Paragon Casino Resort, is very old. Longevity often suggests that a website has consistently provided valuable content, products, or services over the years and has maintained a stable user base and a sustained online presence. This could be an indication of a very positive reputation.

According to our analysis, Paragon Casino Resort appears to be offering travel services on their website. While many travel companies are legitimate, it's important to be cautious and do your research before booking a trip to ensure that you are getting a good deal and not falling victim to a scam.

However ComplaintsBoard has detected that:

  • While Paragon Casino Resort has a high level of trust, our investigation has revealed that the company's complaint resolution process is inadequate and ineffective. As a result, only 0% of 6 complaints are resolved. The support team may have poor customer service skills, lack of training, or not be well-equipped to handle customer complaints.
  • While Paragon Casino Resort offers various gambling services, it's important to be aware of the potential risks and consequences of excessive gambling. If you feel that you may have a gambling problem, seek professional help immediately.
ComplaintsBoard
F
Verified customer This complaint was posted by a verified customer. Learn more

Paragon Casino Resort Me and my fam went to Paragon Casino Resort from June 18-20, 2021

Me and my fam went to Paragon Casino Resort from June 18-20, 2021. We got 5 rooms in the "South Tower" and all of them were gross. There was paper and popcorn on the floors, stuff on the tables and mold in the showers. The elevators and hallways were also dirty. I even found a pink thing hanging from the ceiling! I called for help but nothing was done. I had to clean everything myself with Lysol cuz of Covid-19. Even the headboards were dusty and dirty. I tried to talk to the manager but they didn't answer my email. This place is not clean and I wouldn't recommend it.

Read full review of Paragon Casino Resort
Hide full review
ComplaintsBoard
R
Verified customer This complaint was posted by a verified customer. Learn more

Paragon Casino Resort I book room North King for $129/night on 05 Nov for 11-12 Nov

I book room North King for $129/night on 05 Nov for 11-12 Nov. Total cost $145.77. I get there at 1 AM on 12 Nov. The person at the front desk confirms my reservation and charges my debit card. They give me a key to South Double, not North King. I wanted North King with one king bed and a jacuzzi tub. South Double is more expensive at $179. The North Wing is closed during the week, but the website didn't say that. The person at the front desk didn't tell me either. They charged me $195.77, which is more than what I booked online. They told me the wrong rate for the room I wanted. I want a refund or a cheaper rate.

Read full review of Paragon Casino Resort
Hide full review
ComplaintsBoard
S
Verified customer This complaint was posted by a verified customer. Learn more

Paragon Casino Resort Stay was bad

Stay was bad. Customer service was bad. I called and emailed and messaged and no one got back to me. It's been over a week! I want my money back for my stay from 10/8 to 10/10 in room 1189. It was the worst hotel stay ever. The line was long when we checked in and someone cut in front of us and staff did nothing. No one helped us with our bags. The TV was broken and it took forever to get it fixed. We asked for more towels and toilet paper and they said no. We had to use tissue paper to wipe ourselves. The shower didn't have a curtain and water went everywhere. I almost fell and I'm pregnant. The alarms went off all night and we had to walk back to our room. I want my money back. We were trying to get away from Hurricane Delta and this stay made it worse.

Read full review of Paragon Casino Resort
Hide full review

About Paragon Casino Resort

Screenshot Paragon Casino Resort
Paragon Casino Resort is a premier entertainment destination located in Marksville, Louisiana. The resort boasts a wide range of amenities and activities that cater to guests of all ages and interests. From luxurious accommodations to world-class gaming, dining, and entertainment options, Paragon Casino Resort offers an unforgettable experience for anyone looking to escape the hustle and bustle of everyday life.

One of the most notable features of Paragon Casino Resort is its expansive gaming floor, which spans over 72,000 square feet and features over 1,200 slot machines, 40 table games, and a poker room. Whether you're a seasoned gambler or just looking to try your luck, the casino offers a variety of games and betting options to suit your preferences.

In addition to its gaming offerings, Paragon Casino Resort also features a variety of dining options, ranging from casual eateries to upscale restaurants. Guests can enjoy everything from burgers and pizza to steak and seafood, all prepared by expert chefs using the freshest ingredients. The resort also offers a variety of bars and lounges, where guests can relax and enjoy a drink or two after a long day of gaming and entertainment.

For those looking to unwind and relax, Paragon Casino Resort offers a variety of spa and wellness services, including massages, facials, and body treatments. The resort also features a fitness center, where guests can work out and stay in shape during their stay.

When it comes to entertainment, Paragon Casino Resort has something for everyone. The resort regularly hosts live music and comedy shows, as well as other events and performances. Guests can also enjoy a movie at the resort's cinema or take in a game of bowling at the on-site bowling alley.

Overall, Paragon Casino Resort is a top-notch destination for anyone looking for a fun and exciting getaway. With its luxurious accommodations, world-class gaming, dining, and entertainment options, and wide range of amenities and activities, the resort offers an unforgettable experience that is sure to leave guests feeling refreshed and rejuvenated.

Overview of Paragon Casino Resort complaint handling

Paragon Casino Resort reviews first appeared on Complaints Board on Jun 5, 2023. The latest review Don't waste ur money was posted on Jun 16, 2023. Paragon Casino Resort has an average consumer rating of 1 stars from 7 reviews. Paragon Casino Resort has resolved 0 complaints.
Trust badge
Collect Your Trust Badge
Be recognized for outstanding customer service
  1. Paragon Casino Resort Contacts

  2. Paragon Casino Resort phone numbers
    +1 (318) 253-1946
    +1 (318) 253-1946
    Click up if you have successfully reached Paragon Casino Resort by calling +1 (318) 253-1946 phone number 0 0 users reported that they have successfully reached Paragon Casino Resort by calling +1 (318) 253-1946 phone number Click down if you have unsuccessfully reached Paragon Casino Resort by calling +1 (318) 253-1946 phone number 0 0 users reported that they have UNsuccessfully reached Paragon Casino Resort by calling +1 (318) 253-1946 phone number
  3. Paragon Casino Resort emails
  4. Paragon Casino Resort address
    711 Paragon Place, Marksville, Louisiana, 71351-6002, United States
  5. Paragon Casino Resort social media
  6. Maria
    Checked and verified by Maria This contact information is personally checked and verified by the ComplaintsBoard representative. Learn more
    May 13, 2024
Paragon Casino Resort Category
Paragon Casino Resort is ranked 38 among 86 companies in the Gambling category

Our Commitment

We stand for unbiased reviews

We make sure all complaints and reviews are from real people sharing genuine experiences.

We help resolving issues

We offer easy tools for businesses and reviewers to solve issues together. Learn how it works.

We advocate freedom of speech

We support and promote the right for reviewers to express their opinions and ideas freely without censorship or restrictions, as long as it's respectful and within our Terms and Conditions, of course ;)

We ensure transparent and fair ratings

Our rating system is open and honest, ensuring unbiased evaluations for all businesses on the platform. Learn more.

We care about your privacy

Personal details of reviewers are strictly confidential and hidden from everyone.

We are easy, free and open to everyone

Our website is designed to be user-friendly, accessible, and absolutely free for everyone to use.