Panera Bread review: We tried to place an order for our staff meeting.

15 orders. The website was undergoing maintenance, but I was not informed of that until 4 attempts later when it wouldn't allow me to order more than 6 items. I decided to call the order in. I told the representative that answered that I would like to place an order for delivery of 15 items and was abruptly told "We don't do that". I said well I tried to order thru your website, but it is undergoing maintenance and not working right now. Again the rep abruptly said "You'll have to find some other way to order." I said "Don't you take the orders over the phone and deliver?" The rep said "No. Go thru an app or something". The rep was extremely unhelpful and rude. The Panera website was extremely unhelpful, which was surprising that such a large and well known organization, such as Panera, can't even manage to keep a website operating or teach its employees how to service customers properly. I don't know how Panera expects to stay in business when it can't even meet the basic needs of food order and delivery in its brick and mortar stores or cater to its online customers during these uncertain times. We decided to order our food from another restaurant and most likely won't be placing any of our companies large orders through Panera anytime in the near future.