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Panera Bread

Panera Bread review: Service / food presentation

M
Author of the review
7:55 pm UTC
Verified customer This complaint was posted by a verified customer. Learn more

I'm very disappointed on the way my husband was just treated, they took forever to give him a Sandwich it was only 6:40 they don't close till 9 pm and they didn't have a lot of the stuff we wanted.
After my husband waiting there forever, his name is Jose and they were calling Josie... After my husband asked do you mean Jose? And the lady said oh, well close enough! Not professional at all. I was at home and when he got home this is what they gave us... See pictures I'm attaching. Seems that some food was rotten. This is not a meal worth $20.

MZ

Desired outcome: For employee to be more professional and to serve food that looks good not rotten.

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