Panera Bread review: Service

1) vehicle in front of me took over 30 mins place order. They should have been told to come inside as I was trapped in drive through bc there was no way exit.
2) all vehicles lined up same vehicle exits car and talks to employee outside as again I was trapped behind this vehicle 10 mins and they wouldn't move up.
3) I ordered 2 whole salads and flatbread pizza order came to more than the family feast $23 I felt like I should have been informed about the special.
4) my order wrong got refund
5) was at panera bread total hr and ten mins such a waste of time and have no meal. Won't ever come back