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Panera Bread

Panera Bread review: Ordered something and did not receive it

C
Author of the review
10:36 pm UTC
Verified customer This complaint was posted by a verified customer. Learn more

I ordered a pick up order on 01/02/2021 at 1:05am at the dobbin rd panera bread in maryland and when I picked it up and went all the way home (25 minute drive) I did not receive the correct item that I ordered. I ordered a broccoli cheddar mac & cheese bread bowl but instead I got some soup. I did not want to drive all the way back there because the rest of the food would be cold.

Desired outcome: I would like to request a refund on the item because I just did not even end up getting the product I wanted.

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